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Client Engine Reply
Cloud-based WhatsApp AI assistant for SMBs
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Client Engine Reply - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: October 2026
Client Engine Reply overview
What is Client Engine Reply?
Client Engine Reply is a cloud-based AI assistant that operates on a business's own WhatsApp number, responding to customer inquiries using business-supplied information: services, prices, opening hours, and policies. It processes text messages, voice notes, and photos, and can quote prices, answer questions, and guide customers through bookings directly in chat. The assistant is configured to avoid generating responses beyond what the business has explicitly provided, routing unanswerable or sensitive questions to the business team. A web dashboard handles plan management, allowance top-ups, and settings, including a never-run-out option for automatic top-ups.
Designed for small and medium-sized businesses, Client Engine Reply is particularly suited to those in regulated fields such as medical, legal, and financial services, where sensitive questions are escalated to human staff rather than handled by the assistant. File sharing (photos, videos, and PDFs) is supported within the chat interface. Optional add-ons extend functionality to include appointment reminders, review requests, and bulk messaging to the full customer base. A free plan is available, and paid plans include a 7-day free trial with all add-ons activated.
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Client Engine Reply’s user interface
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Client Engine Reply's key features
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Client Engine Reply FAQs
Q. What level of support does Client Engine Reply offer?
Client Engine Reply offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat