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CounterShadow Logo

Cloud-based shadow IT discovery for enterprises

Table of Contents

CounterShadow - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

CounterShadow overview

What is CounterShadow?

CounterShadow is a cloud-based cybersecurity platform built for shadow IT discovery and risk management. Designed for enterprise and mid-market organizations, it identifies unauthorized and unmanaged applications, services, and assets operating outside the visibility and control of IT and security teams. The platform delivers continuous monitoring of cloud and SaaS usage, AI-driven detection and classification of shadow IT assets, automated risk scoring, and anomaly detection to surface risky or unsanctioned technology usage across distributed and remote workforces.

CounterShadow targets regulated industries including financial services, healthcare, and technology, where strict IT governance and compliance requirements demand comprehensive visibility into the full technology environment. Core capabilities include unmanaged asset detection, policy enforcement, and reporting dashboards that give security teams a consolidated view of shadow IT sprawl. Automated risk scoring prioritizes remediation efforts by ranking unauthorized applications according to their potential exposure and compliance impact.

By providing continuous, AI-assisted visibility into unsanctioned technology usage, CounterShadow supports organizations in strengthening their compliance posture, reducing attack surface from unmanaged assets, and maintaining governance over an increasingly complex and distributed software landscape.

Starting price

Free

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CounterShadow reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

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4

3

2

1

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CounterShadow's key features

Most critical features, based on insights from CounterShadow users:

Access controls/permissions
Adaptive learning
Adaptive responses
AI agent configuration
Alerts/Notifications
API
Automated routing
Automated ticket creation
Autonomous task execution
Feedback management

All CounterShadow features

Access controls/permissions
Adaptive learning
Adaptive responses
AI agent configuration
Alerts/Notifications
API
Automated routing
Automated ticket creation
Autonomous task execution
Feedback management
Independent decision making
Integration into third party applications
IT incident management
Knowledge base integration
Knowledge base utilization
Natural language processing
Proactive error detection
Problem solving
Real-Time troubleshooting
Reporting/Analytics
Role-Based permissions
Security & compliance
Service level agreement (sla) management
SLA monitoring
Support ticket management
Task execution
Ticket assignment
Ticket categorization
Ticket status updates
User self-service assistance
Workflow automation

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CounterShadow pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CounterShadow price and value

Value for money rating:

CounterShadow support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support

Training options

Documentation
In Person
Live Online

CounterShadow FAQs

Q. Who are the typical users of CounterShadow?

CounterShadow has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does CounterShadow offer?

CounterShadow offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support

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