ComplianceQuest Pricing, Features, Reviews & Comparison of Alternatives

ComplianceQuest

Cloud based, modular EQMS platform built & run on Salesforce

4.9/5 (20 reviews)

ComplianceQuest overview

ComplianceQuest is a modular, cloud-based social enterprise quality management (EQMS) platform built from the ground-up using the Salesforce.com platform. The software helps manufacturers and suppliers to meet their quality and compliance goals by connecting all relevant processes across the company and globally based supply networks.

ComplianceQuest's 10 modules include CAPA management, audit management, change management, complaint management, document management, equipment management, incident management, inspection management, non-conformance management, and supplier management.

With configurable workflows, object design and user interface design, ComplianceQuest scales to fit the needs of 5 to 10,000+ users, from multi-national, multi-division Fortune 500 companies, to single site organizations. The platform is mobile and multi-lingual ready, with support for 18 different languages.

ComplianceQuest integrates with existing enterprise applications and new features, services and regulations are added periodically and as required.

Pricing

Starting from
$20/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 6 other markets, Europe, India, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
ComplianceQuest screenshot: ComplianceQuest is a modular, collaborative EQMS with integrated supply chain qualityComplianceQuest - EQMS Solution Overview VideoComplianceQuest screenshot: The ComplianceQuest home pageComplianceQuest screenshot: Nonconformance managementComplianceQuest screenshot: CAPA managementComplianceQuest screenshot: Document controlComplianceQuest screenshot: Inspection queueComplianceQuest screenshot: Drill down reportsComplianceQuest screenshot: Report / dashboard scheduler

ComplianceQuest reviews

Excellent
18

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.9
  4.8
  4.9
Anonymous

Out of 17 vendors, ComplianceQuest (CQ) was the solution for us.

Used daily for 6-12 months
Reviewed 2018-05-24
Review Source: Capterra

We went through a very detailed selection process when we decided to replace our other Quality Management System. Out of 17 vendors, ComplianceQuest (CQ) was the solution for us. Began planning in April of 2017, implementing in May 2017 and went live with our first module the first part of September of 2017, with Document Management. We have since been adding modules one at a time. Currently working on our Audit Module, next will be Training Module which will provide eLearning (Scorm) content to the entire enterprise. We have several more modules to go after this, but i expect it to be as smooth as the first and look forward to our continued work together. CQ has very highly skilled and knowledgeable people working on our project to make sure we have what we need and when it is needed. CQ is by far one of the best Quality Management Systems i have seen and or worked with. We liked the fact that it allowed for customization and configuration changes, but don't over think any of that. CQ's out of the box solution is great as it is. If your company has never had a Quality Management System, then it would be a good idea to go with their out of the box solution as it is almost perfect, if not perfect. We had a system in place when we purchased CQ so they helped us configure it so our employees understood it easily without to many changes. But most importantly they were able to take all of our data from the old system and pull it into the new system and we kept all of our historical records. They also helped us transfer all of our Historical Training records from 2 other system. At the end of our work together they will also be pulling all of our CAPA and Non Conformance's from yet another system, which i suspect will be an easy task for them. Honestly i couldn't recommend a better system or a better group of people to work with. Keep up the good work CQ, we have a couple more years to go!System Integrations with other systems Customization Configurable User Automation CQ helped us pull in our historical data from 5 other systems. So now we have one system of record. Everyone is very knowledgeable Support was very fast Their out of the box system is really all that is needed, but it is highly customizable and configurable.

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Donna Matuizek

Compliance Quest delivers!

Used daily for 6-12 months
Reviewed 2017-07-03
Review Source: Capterra

As described in the review. The users love it, thus they will use itI've been using Compliance Quest (CQ) for about 9 months and am extremely pleased with the product, the implementation team and ongoing support. Functionality and a simple user interface were key requirements. CQ has all the functionality needed in support of a global QMS. Implementation includes; Document control, change order, personnel training, NC/CAPA, equipment management, supplier management, audit management, and customer complaints all on a single platform. As a small biologics company it was critical to find a single solution to meet our GMP quality system requirements. We wanted a cloud-based system, that would be quick to implement, that could be expanded globally and in other languages, all for a reasonable price. The user interface it is exactly what I was hoping for. I constantly hear the staff saying, I love CQ, it's so straightforward to use. The implementation team has met all my expectations. The CQ product `out of the box' meets the majority of my requirements. No customization required! The implementation team offer many industry best practices as solutions to questions and are also highly competent in listening to your requirements and doing whatever is necessary to fulfill them. Customer Support is incredibly timely in their responsiveness; addressing most questions or concerns within 24-48 hours, meanwhile communicating along the way. We are extremely happy with our selection and highly recommend Compliance Quest.

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Alastair Henderson

ComplianceQuest...Above and Beyond

Used daily for 6-12 months
Reviewed 2018-12-13
Review Source: Capterra

ComplianceQuest take customer relations seriously. I have really enjoyed the professionalism of working with ComplianceQuest. They are very patient and make sure that everything is to our satisfaction. To date we have only implemented Incoming Inspection, but I look forward continue to work with ComplianceQuest to implement non-conformance, deviations, SCARS, Audit, and supplier portal. For years our incoming inspections was a manual process with the use of handwritten notes in folders. Today we no longer use folders and capture all the data in Salesforce using ComplianceQuest. We are able to link to the drawing, we have incorporated skip lot and supplier health plans into our incoming inspections, and it's all completely transparent to the inspectors. The Inspectors look at the queue and see what needs to be inspected and ComplianceQuest manages the rest. The inspection process is more streamlined and only parts that need to be inspected are inspected, allowing the parts to flow much quicker through the system. We also use ComplianceQuest at our other locations in the US and this allows us to better control the quality of the parts and our suppliers. The Inspection module in ComplianceQuest is intuitive and easy to use. The interface is customizable so you can easily set up the look and feel for your users. We were able to set up the Inspection tabs that followed or workflow, and this made it very user friendly. We had a need to develop some custom code for our process and we worked very closely with ComplianceQuest. They listened to our needs and were helpful when asked for recommendations. They were always accessible to answer any questions we had, regardless of the issue, big or small.

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Niyati Patel

CQ is a terrific eQMS System!!

Used daily for less than 6 months
Reviewed 2018-04-13
Review Source: Capterra

I brought in Compliance Quest to my company, to fill a need in electronic document management and control. But we did not realize how much we needed it for our processes and procedures specifically. It is so adaptive and configurable that it meets our needs in almost every way. We started our implementation of the Document Control module with Compliance Quest in Q4 2017. Our experience has been overall very positive throughout selection to implementation. This solution is extremely powerful and has a variety of applications and modules. Configurable reporting and dashboarding features allow for ease of communication and transparency of data within the company. One-stop shopping for Document Control, Training, CAPA, Complaints, Change Control, Supplier Management, Audit Management, etc. All processes are electronically linked, adding both ease and traceability to my interrelated QMS processes (I can launch a CAPA from my Complaint form!) (I can launch an Engineering Change Order from my CAPA form!). Initial installation of the software allows for mass uploads of existing documents and data. I am still waiting to implement their Audit Management module, but I can already imagine how easy and efficient it will make my audits in the future. The Technical Support staff is great, especially by being patient and courteous, but also extremely knowledgeable!

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Sridhar Anupindi

COMPLIANCE QUEST- A wise choice to enhance and ease your Quality Management System!

Used daily for 1-2 years
Reviewed 2018-12-13
Review Source: Capterra

Justifying as a 100% cloud based EQMS has been in sync to customer needs, extremely flexible, sleek and clean with a simple user interface as a key element. This solution has a variety of modules syncing the communication and transparency of data between various departments among the organization. Compliance Quest is a tightly integrated EQMS powered by SALESFORCE as a winning combination. Supporting wide range of compliances, high degree of productivity, collaboration, efficiency and being cost-effective to the organisation are some of the significant highlights. Keeping in consideration of all the global quality standards, CQ serves as fit for use with minimum customizations to customers from various industries. Hands-on experience was intuitive leading to ease and comfort where Out of box solutions made the processes smooth. CQ customer support to us is another factor that sets them apart with highly knowledgeable, skilled personnel. CQ ensured us to get onto the right track every time with their effective consultative approach which is always beyond what is expected with incredible timely response. -100% cloud-based - Paperless EQMS - Customer support par excellence - Ease of use and simplicity with regards to implementation - Efficiency and security

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ComplianceQuest pricing

Starting from
$20/month
Pricing options
Free trial
Subscription
View Pricing Plans

ComplianceQuest starts at $20/user/month.

Contact ComplianceQuest directly for detailed pricing information.

ComplianceQuest features

Activity Dashboard
Real Time Data
Reporting & Statistics
Third Party Integration

API (439 other apps)
Activity Tracking (219 other apps)
Audit Trail (182 other apps)
Auditing (264 other apps)
Automatic Notifications (354 other apps)
Compliance Management (213 other apps)
Custom Fields (202 other apps)
Customizable Reporting (269 other apps)
Data Import/Export (262 other apps)
Document Storage (198 other apps)
Electronic Signature Capture (181 other apps)
Inventory Management (212 other apps)
Inventory Tracking (208 other apps)
Invoice Management (197 other apps)
Monitoring (200 other apps)
Workflow Management (232 other apps)

Additional information for ComplianceQuest

Key features of ComplianceQuest

  • Complaints monitoring & management
  • Configurable workflows
  • Dashboard creation
  • Scheduled reporting
  • Training management
  • PCI DSS compliance
  • Ideation
  • Investigation management
  • Compliance management & documentation
  • Corrective actions
  • Drag & drop interface
  • Real time data
  • Supplier quality control
  • Change management
  • Collaboration tools
View All Features

Benefits

Streamline and securely scale complex supply chain and supplier networks with ComplianceQuest's modern cloud technology.

Get actionable insights with ComplianceQuest's efficient reporting, dash-boarding and querying engine.

New features, services and regulations are added to ComplianceQuest periodically and as required.

Access ComplianceQuest on the go - anywhere, anytime and on any device, with complete access to reports, approvals, record views, reviews, alerts and more.