Craino - 2026 Pricing, Features, Reviews & Alternatives

Craino is a cloud-based, web-based appointment booking and field team scheduling platform designed for small and medium-sized businesses operating field teams in Belgium and France. Customers self-book online, and the system assigns appointments to the appropriate field worker based on predefined geographic zones and availability, while suggesting time slots geographically closest to the worker's existing route. All data is hosted in Europe (France) and the platform is GDPR compliant.

The centralized calendar consolidates all missions into a single view with team or day perspectives, reducing scheduling conflicts and double-bookings. Geographic zones are defined using official data at the municipality, province, department, or region level for Belgium and France. Two-way sync with Google Calendar and Outlook is supported, with additional calendar integration available via subscription link. Customizable forms with conditional routing adapt to each mission type, and automatic email notifications with ICS file attachments are sent on booking confirmation to reduce no-shows. Quick reassignment triggers automatic notifications to the affected field worker. GDPR-compliant data export is included.

Craino serves a range of field-based industries including home services (cleaning, gardening, handyman work), technical interventions (maintenance, after-sales service, troubleshooting), real estate diagnostics (PEB energy performance certification, audits, technical inspections), facility management, and multi-site technical operations. The platform requires no minimum number of field workers; billing is per resource, adjusted pro rata. Setup takes approximately 15 minutes, and a 3-month free trial is available with no cancellation fees during the trial period.