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CRM Chat Logo

Cloud CRM & outreach mini-app for Telegram teams

Table of Contents

CRM Chat - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

CRM Chat overview

What is CRM Chat?

CRM Chat is a Telegram-native CRM, outreach, and lead research platform delivered as a cloud-based Telegram mini-app, designed for B2B sales teams that conduct prospecting and relationship management directly within Telegram. The platform consolidates contact management, deal pipeline tracking, bulk messaging campaigns, and AI-assisted reply drafting into a single interface accessible without leaving the Telegram environment. Lead research tools surface prospect data from across the web, reducing the need to switch between external research tools and the messaging workflow.

The platform supports multi-account Telegram management, allowing sales teams to operate and monitor multiple Telegram accounts from one workspace. Campaign tools enable segmented bulk outreach with personalization, while the built-in CRM tracks deal stages, contact history, and follow-up tasks. AI drafting assistance generates contextually relevant reply suggestions based on conversation history, supporting faster and more consistent communication. The architecture as a Telegram mini-app means the full feature set is available continuously through the Telegram client, with no separate desktop or mobile application required.

CRM Chat targets B2B sales teams, growth teams, and founders in industries where Telegram is a primary business communication channel, including crypto, fintech, and technology sectors. The cloud-based deployment model requires no local installation and supports team collaboration across distributed workforces.

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CRM Chat’s user interface

Ease of use rating:

CRM Chat's key features

Most critical features, based on insights from CRM Chat users:

Adaptive follow-up
AI survey builder
Conversational ai interviewer
Multimedia support
Sentiment analysis
Voice

All CRM Chat features

Adaptive follow-up
AI survey builder
Conversational ai interviewer
Multimedia support
Sentiment analysis
Voice

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CRM Chat support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Documentation
Videos
Live Online

CRM Chat FAQs

Q. Who are the typical users of CRM Chat?

CRM Chat has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does CRM Chat offer?

CRM Chat offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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