CRMtravel B2B Travel Software - 2026 Pricing, Features, Reviews & Alternatives

CRMtravel is a cloud-based customer relationship management and enterprise resource planning platform designed for travel agencies, tour operators and travel wholesalers in business-to-business travel environments. The software centralizes booking operations, supplier coordination, agent relationship management, financial tracking and customer service workflows within a unified digital environment. The platform accommodates complex multi-party transactions across domestic and international markets and supports scalable deployment with role-based access control and data segregation for multiple brands or business entities.

Lead management capabilities convert incoming email inquiries into structured queries, capture leads from website forms, email communications and social media channels and classify them by source, request nature and potential value. Assigned leads are routed to appropriate sales team members with tracking of turnaround time to maintain service level commitments. The quotation creation module offers customizable templates and flexible pricing configurations to accommodate destination variables, travel dates, accommodation preferences, transportation modes and ancillary services with support for multiple currencies. Service-wise and combined voucher generation features produce documentation that details individual travel components or consolidates all services into a unified itinerary record. The auto-generated invoice feature dynamically calculates pricing including taxes, fees and additional charges and populates invoice data automatically once bookings reach confirmation status.

Financial management features include supplier payment tracking, petty cash management with receipt attachment, salary sheet generation with automated calculations for allowances and deductions and comprehensive tax and profit and loss reporting. Role-based access control enables administrators to define user permissions and data access according to organizational hierarchies. The daily duty sheet function automates scheduling for drivers and guides by generating detailed task assignments with pickup locations, timings and client contact information. Centralized master data management maintains records for agents, clients, suppliers, hotels, activities, transfers, destinations, vehicles, drivers and guides with contact details, contract pricing and historical transaction logs. Multiple company management supports operation of several travel brands from a single instance while preserving data segregation, customized branding elements and separate access controls for each entity.

Email integration capabilities enable users to send, receive and archive communications directly within the platform while maintaining accessible correspondence history. The system provides real-time updates on inventory availability and pricing from connected travel suppliers in addition to potential for integration with external distribution systems or payment gateways. Technical specifications for API connections, webhook support and integration protocols are not publicly documented in the available source materials. Cloud-based architecture secures data storage with encryption and regular backups while providing access from any location with an internet connection.