TravelWorks Pricing, Features, Reviews & Alternatives

TravelWorks

Reservation, accounting and marketing for travel agencies

4.8/5 (5 reviews)

TravelWorks overview

What is TravelWorks?

TravelWorks is a cloud-based back office solution, which helps travel agencies of all sizes with reservations and accounting. Key features include invoicing, customer relationship management, marketing analytics, insurance offers, audience segmentation and role-based access.

The TravelWorks platform comes with an online booking engine, which enables customers and staff to search for packages in specific locations and filter results by price range, hotel rankings, amenities, activities and more. Administrators can use the invoicing tool to automate the invoice creation process, configure rules and preferences, and make real-time adjustments when adding new products. Marketing teams can use this system to run email campaigns and send personalized messages to customers to optimize engagement.

TravelWorks helps finance teams maintain general ledgers, monitor accounts payable/receivable, and prepare time-based reports as well as bank reconciliation statements. Its dashboard enables agents to view metrics such as imminent departures, return dates and overdue accounts. The solution integrates with third-party applications such as Sabre, Galileo, Amadeus, Worldspan, SIREV and more.

Pricing

Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, French
TravelWorks screenshot: TravelWorks invoice dashboard screenshotTravelWorks video presentation ENTravelWorks screenshot: TravelWorks invoice details screenshotTravelWorks screenshot: TravelWorks travel details screenshot

TravelWorks user reviews

Excellent
4

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  5.0
  4.8
  5.0
Caroline H.

Travel Works is a time saver!

Reviewed 2017-03-29
Review Source: Capterra

Working with TravelWorks is so simple, their fully integrated platform allows my agents to save time and easily import their bookings into TravelWorks. Invoices are a breeze and the ability to email clients right from the system with templates helps with consistency and professionalism. The Training and implementation team are very approachable and very easy to work with when the need arises. I can't recommend this system enough, it really is a one stop easy tool for travel companies!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Bea J.

We love this software and recommend it to everyone!

Used weekly for less than 6 months
Reviewed 2017-12-14
Review Source: Capterra

Pros
I love how it accommodates everything we need in a software and has most of the features we want. It is very easy to use and they are always there to help you with any problems. They went above and beyond to fix what ever we needed to fix.

Cons
The least we like about this system was that were unable to customize the invoice as much as we want. One of their representatives has informed us that they will update it so I have no worries when it comes to that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Change made easy

Used daily for less than 6 months
Reviewed 2019-08-23
Review Source: Capterra

We started using Travel Works when our agency moved from one Consortia to another. The system we had, belonged to the Consortia, so moving meant leaving it behind. Starting a new system felt like a mountain for us before we began, but the team at Travel Works provided as much training as we needed to learn this new system and the support we received has been excellent. The consultants in the office found it relatively easy to learn the new system and our back office administrator loves how everything is integrated. We no longer need to use a separate program take care of the back office accounting. Thank you Travel Works for making the change easy to manage.

Pros
Everything is integrated with the back-office accounting. No need for 2 systems to take care of the business. The system is quite easy to use, and not that difficult to learn. The support is excellent.

Cons
Having come from a different system, there are some things that do not work the same and some things are missing that we had in our old system, but hopefully over time and with continued development, Travel Works will keep improving.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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John P.

Finally find the perfect product

Reviewed 2014-09-19
Review Source: Capterra

Finally found the perfect solution. Their product TravelWorks Web is perfect and meets all my needs. I recommend it to all agencies, big or small, and the price is very reasonable for the quality of the product. Call them for a online Demo

Rating breakdown

Ease of use
Customer support

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Kathleen N.

travelworks

Used occasionally for less than 6 months
Reviewed 2020-03-18
Review Source: Capterra

Pros
Offers the best resources to invest in your travel agency business, easy to use, and user friendly

Cons
Nothing! I am hoping enough people know enough to learn that it is very resourceful!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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TravelWorks pricing

Contact TravelWorks for pricing information.

TravelWorks features

Activity Dashboard
CRM
GDS/OTA Integration
Online Booking
Payment Processing
Promotions Management
Reporting/Analytics
Reservations Management

API (99 other apps)
Booking Management (173 other apps)
Calendar Management (113 other apps)
Channel Management (89 other apps)
Electronic Payments (94 other apps)
For Vacation Rentals (96 other apps)
Housekeeping Management (110 other apps)
Inventory Management (98 other apps)
Rate Management (110 other apps)
Reporting & Statistics (123 other apps)
Room Booking (129 other apps)
Third Party Integrations (97 other apps)

Videos and tutorials

Additional information for TravelWorks

Key features of TravelWorks

  • Central Reservation System
  • Client Insurance
  • Dynamic Content
  • Flight Booking
  • GDS/OTA Integration
  • Itinerary Creation
  • Membership Management
  • Mid Office Functionality
  • Outbound Communication
  • Payment Processing
  • Process Automation
  • Quotes/Estimates
  • Rental Car Reservations
  • Sales pipeline management
  • Seat Management
  • Service Fee Calculation
  • Single / Group Reservations
  • Web Service Integration
View All Features