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DialSprint Logo

Cloud contact center with power dialer for teams

Table of Contents

DialSprint - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

DialSprint overview

What is DialSprint?

DialSprint is a cloud-based contact center platform combining a multi-mode power dialer, inbound call handling, and unified messaging across SMS and WhatsApp. Designed for mid-size sales and support teams, DialSprint delivers IVR configuration, skills-based inbound routing, real-time agent monitoring, call recording, and CRM integration through pre-built connectors and API access. The platform supports outbound campaign management with configurable dialing modes, DNC list enforcement, and disposition tracking to maintain compliance and pipeline visibility.

DialSprint targets industries with high outbound call volumes, including financial services, insurance, real estate, and BPO operations. Supervisors gain access to live dashboards, whisper coaching, and barge-in controls, while reporting tools surface agent performance metrics, campaign conversion rates, and queue analytics. The architecture is fully cloud-hosted, requiring no on-premise hardware, and supports remote and distributed team deployments with role-based access controls across agent, supervisor, and administrator tiers.

Starting price


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DialSprint’s user interface

Ease of use rating:

DialSprint reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

DialSprint's key features

Most critical features, based on insights from DialSprint users:

Activity dashboard
Activity tracking
Alerts/Notifications
Answering machine detection
API
Auto-Dialer
Automatic call distribution
Automatic outbound dialer
Callback scheduling
Call center management

All DialSprint features

Activity dashboard
Activity tracking
Alerts/Notifications
Answering machine detection
API
Auto-Dialer
Automatic call distribution
Automatic outbound dialer
Callback scheduling
Call center management
Call disposition
Caller id
Call list management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scheduling
Call scripting
Call transfer
Campaign management
Campaign specific caller id
Chat/Messaging
Compliance management
Computer telephony integration
Contact database
Contact management
CRM
Cross-system integration
Customer database
Customizable fields
Data security
For sales teams/organizations
Inbound call center
Interaction tracking
IVR
Lead capture
Lead management
List management
Live chat
Multi-Campaign
Multi-Channel communication
Outbound call center
Performance management
Power dialer
Predictive dialer
Predictive dialing
Preview dialer
Preview dialing
Progressive dialer
Progressive dialing
Queue management
Real-Time data
Real-Time monitoring
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Text to speech
Third-Party integrations
Voice mail
Whisper coaching
Workflow management

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DialSprint support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation

DialSprint FAQs

Q. Who are the typical users of DialSprint?

DialSprint has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does DialSprint offer?

DialSprint offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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