getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

edge CRM Logo

Cloud-based customer relationship management (CRM) software

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

edge CRM - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

edge CRM overview

What is edge CRM?

edge CRM is customer relationship management software. The software caters to small and medium-sized businesses across industries looking to manage sales and marketing workflows.

edge CRM provides a suite of tools to help manage the entire sales pipeline, from tracking leads to closing deals. Features include contact management with customizable fields, workflow automation for sales process steps, calendar and email integration, quote generation, campaign tracking, and robust reporting. The software also includes marketing automation capabilities like lead scoring, email marketing, landing pages, and more. Configurations are available to customize edge CRM based on business needs.

Third-party integrations are available to connect edge CRM with commonly used business apps. The software provides an open API to build custom integrations as needed.

Key benefits of using edge CRM

Enhances productivity and collaboration with tools for task management, scheduling, and team communication
Provides sales performance monitoring with customizable dashboards and AI-driven reporting
Streamlines the sales pipeline with lead tracking and deal prediction
Generates customized proposals, invoices, and other sales documents with the smart PDF builder
Ensures data security with encryption, access control, and third party vulnerability testing

Starting price

10 /
per month

Alternatives

with better value for money

edge CRM’s user interface

Ease of use rating:

edge CRM reviews

Overall rating

4.6

/5

33

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.7/10
Rating distribution

5

4

3

2

1

21

11

1

0

0

Pros
“SENSITIVE CONTENT] is extremely knowledgeable and provides a fantastic support. I like using EdgeCRM for business.”
SB

Swapnil B.

VP

“Very good software and it is required in every pc. Highly recommended to everyone.”
GK

Govinda K.

Replacement Incharge

“User friendly and easy to use. Fantastic backend support.”
SB

Swapnil B.

VP

Cons
“The spamming of mails hahah. There is repetition of mails and notices.”
JK

Jitesh K.

Manager Sales

“Presently there is no any amendment facility available.”
NB

Nilesh B.

Sales Engineer

“Limited information and discrimination we can feed.”
sb

sejal b.

Coordinator

Who uses edge CRM?

Based on 33 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Machinery
Computer Hardware
Electrical/Electronic Manufacturing
Others

Use cases

Sales Tracking
CRM
Mobile CRM
Sales Acceleration
Account Management

edge CRM's key features

Most critical features, based on insights from edge CRM users:

Reporting/Analytics
Sales pipeline management
Interaction tracking
Email management
Task management
Contact management

All edge CRM features

Features rating:

Segmentation
Quotes/Estimates
Lead management
Mobile access
Calendar/Reminder system
Territory management
Social media integration
Referral tracking
Marketing automation
Lead qualification
Lead generation
Forecasting
Email marketing
Document storage
Data security
Dashboard
Customizable fields
CRM
API

edge CRM alternatives

edge CRM logo

Starting from

10

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Bigin by Zoho CRM logo
visit website

Starting from

7

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Copper logo
visit website

Starting from

12

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
monday CRM logo
visit website

Starting from

12

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

edge CRM pricing

Value for money rating:

Starting from

10

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about edge CRM price and value

Value for money rating:

To see what individual users think of edge CRM's price and value, check out the review snippets below.

“SENSITIVE CONTENT] is extremely knowledgeable and provides a fantastic support. I like using EdgeCRM for business.”
SB

Swapnil B.

VP

“Very good software and it is required in every pc. Highly recommended to everyone.”
GK

Govinda K.

Replacement Incharge

edge CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Phone Support
FAQs/Forum
Email/Help Desk
Knowledge Base

Training options

In Person
Documentation
Live Online
Webinars
Videos

edge CRM FAQs

Q. What type of pricing plans does edge CRM offer?

edge CRM has the following pricing plans:
Starting from: ₹10.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of edge CRM?

edge CRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does edge CRM support?

edge CRM supports the following languages:
English, Hindi


Q. Does edge CRM support mobile devices?

edge CRM supports the following devices:
Android, iPad, iPhone


Q. Does edge CRM offer an API?

No, edge CRM does not have an API available.


Q. What level of support does edge CRM offer?

edge CRM offers the following support options:
Chat, 24/7 (Live rep), Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base

Related categories