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Copper
The CRM designed for Google Workspace
(90)
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Copper Pricing, Features, Reviews and Alternatives
Copper product overview
Price starts from
9
/user
Per month
What is Copper?
Copper is the easy-to-use CRM that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships. Copper serves more than 30,000 businesses in over 110 countries.
Key benefits of using Copper
• Track your deals. Know everything about every deal at all times—emails, phone calls, tasks get automatically recorded in each contact's profile.
• Focus your time. Never forget to do something again with Copper's convenient follow-up reminders.
• Send more emails in less time. Use email templates & bulk email and you won't have to write emails from scratch again.
• Multi-task while staying organized. Multiple pipelines to let you manage different product lines/services that have unique sales stages.
• Predict your revenue. Keep an eye on how you're doing and know if you'll make enough money with the reporting options.
• Set it up in minutes. You don't need to hire an IT consultant to get started with Copper.
• Work from anywhere. There's both an Android and iOS mobile app.
• Get more out of your tools. Copper integrates with thousands of other popular apps & platforms.
Typical customers
Platforms supported
Support options
Training options
Copper pricing information
Value for money
4.1
/5
582
Starting from
9
/user
Per month
Pricing options
Value for money contenders
Copper features
Functionality
4.1
/5
582
Total features
94
13 categories
Most valued features by users
Functionality contenders
Copper users reviews
Overall Rating
4.4
/5
582
Positive reviews
88
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.41/10
345
166
35
20
16
Dave M.
Overall rating contenders
Jo B.
CEO
Computer Software, 11-50 employees
Review source
Transcript
Jo B.: Hi, I'm Jo. I'm the CEO of a tech company. My rating for Copper is four out of five stars, and...
Stefani B.
Owner
Human Resources, 1-10 employees
Review source
Transcript
Stefani B.: Hi everyone. My name is Stefani and I am a founder. I give Copper a two out of five. For...
Andrew W.
Telecommunications, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
It works as a plug-in for Gmail. That sounds odd at first, but it actually works great assuming most of your sales activity happens by email - because you can add contacts, companies and opportunities (and access all email history with those contacts) with just a few clicks.
The sidebar takes up too much space when working on a laptop with a small screen (so I turn it off).
Love this feedback, Andrew. Really helpful for us as we continue to evolve the product. Thanks!
Verified reviewer
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
Review source
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I set up all of my meetings and have all of my business and many of my personal contacts set up in Copper.
Copper tracks activity well and ability to make it a custom application for my use is helpful. I also like that it integrates with Gmail our company's email platform.
A bit expensive. No ability to attach files to emails sent within the system. Files can be attached if using Gmail.
Greatly appreciate the review! As for the con you've listed, we do have a feature on the horizon that will address that concern and positively impact Copper users in a big way.
Erik P.
Real Estate, 1-10 employees
Used daily for 6-12 months
Review source
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I had high hopes when making the transition from Pipedrive to Copper. I was interested in custom reports and overall more customization of the product when compared to Pipedrive. The trial period went well with the software and the help from support in the transition, but ultimately we were pushed to commit to the paid account before we could test everything needed for our business. We paid the annual...
I liked the ability to do customized reporting, gsuite integrations and overall customization of the CRM.
The customer service was helpful to certain level. They helped us transition through the trial period in the software but ultimately I was pushed to commit to the product before we could fully test everything we needed. The CRM is somewhat cluttered and the UI is a little too subtle. Specifically the opportunities pipeline and tasks due really don't come forward visually because the status color dots for upcoming task, ect are too small and the color contrast is too low. Pipedrive did a much better job at this quick visual communication for the user showing what might be overdue, coming due, etc.
Hi Erik, sorry to hear that Copper wasn't able to meet your expectations and really appreciate your thoughtful feedback this helps us continue to develop our product and customer engagement motions to better serve you. We're also sorry to hear that you had an issue with your account terms. We aim to offer flexible terms across our monthly and annual contracts, and adhere to standard SaaS contract terms to align with other software tools that our customers are leveraging. We commit a high level of post-sale and ongoing Customer Success resources for our customers that make a commensurate, annual commitment to us. To that end, we would love to continue working with you through the remainder of your contract to help you find value from Copper.
Kamatara J.
Nonprofit Organization Management, 1-10 employees
Used daily for 1-2 years
Review source
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Time management, task management, contact information, opportunity pipelines, email logs, project logs, contracts and calling management.
I love being able to read my teammates emails to our clients so when I speak to that client, I can see what was said or offered or attached. Then we are a united front in communication with no extra time spent.
I haven't experienced anything yet that I don't like.
Love that you're saving a ton of time with Copper, Kamatara!
Phillip V.
Consumer Goods, 1-10 employees
Used daily for 2+ years
Review source
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The UI is very easy to use and I like the fact that it tracks emails and you can see when customers open the emails. I like that you can log notes and also that it integrates with PandaDoc and MailChimp.
I feel like the speed of the sync could be improved.
Copper FAQs
Copper has the following pricing plans:
Starting from: $9.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Copper?
Copper has the following typical customers:
Mid Size Business, Non Profit, Small Business
Q. What languages does Copper support?
Copper supports the following languages:
English
Q. Does Copper support mobile devices?
Copper supports the following devices:
Android, iPad, iPhone
Q. Does Copper offer an API?
Yes, Copper has an API available for use.
Q. What other apps does Copper integrate with?
Copper integrates with the following applications:
Tray.io, Wufoo, Grow, HubSpot Marketing Hub, Constant Contact, Google Forms, Adobe Commerce, Dropbox Business, MailerLite, Google Voice, Zapier, Google Docs, Gmail, Docusign, Google Workspace, Trello, Google Drive, Outreach, PersistIQ, Twitter/X, JustCall, SendPulse, Slack, Google Contacts, Typeform, Surfe, Proposify, Outfunnel, TimeHero, Meta for Business, VOGSY, QuickBooks Online, Reply, Keap, Google Calendar, Mailchimp, Asana, PandaDoc, Xero, AWeber, Smartsheet, Intercom, Operations Hub, Zendesk Suite
Q. What level of support does Copper offer?
Copper offers the following support options:
FAQs/Forum, Phone Support, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base
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