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Copper
4.4
(574)

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The CRM designed for Google Workspace

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(86)

Copper Pricing, Features, Reviews and Alternatives

Copper product overview

Price starts from

23

/user

Per month

What is Copper?

Copper is the easy-to-use CRM that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships. Copper serves more than 30,000 businesses in over 110 countries.

Key benefits of using Copper

• Get everything done from your inbox. Stop switching tabs all the time thanks to Copper's Google Workspace integration (Gmail, Google Calendar, Docs, etc.).

• Track your deals. Know everything about every deal at all times—emails, phone calls, tasks get automatically recorded in each contact's profile.

• Focus your time. Never forget to do something again with Copper's convenient follow-up reminders.

• Send more emails in less time. Use email templates & bulk email and you won't have to write emails from scratch again.

• Multi-task while staying organized. Multiple pipelines to let you manage different product lines/services that have unique sales stages.

• Predict your revenue. Keep an eye on how you're doing and know if you'll make enough money with the reporting options.

• Set it up in minutes. You don't need to hire an IT consultant to get started with Copper.

• Work from anywhere. There's both an Android and iOS mobile app.

• Get more out of your tools. Copper integrates with thousands of other popular apps & platforms.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
24/7 (Live rep)
Email/Help Desk
Chat
Knowledge Base

Training options

In Person
Documentation
Webinars
Videos
Live Online

Copper pricing information

Value for money

4.1

/5

574

Starting from

23

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Copper features

Functionality

4.1

/5

574

Total features

98

12 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Activity Dashboard
Reporting & Statistics
Alerts/Notifications
API
Data Import/Export
Mobile Access

Copper users reviews

Overall Rating

4.4

/5

574

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.42/10
Rating distribution

5

4

3

2

1

338

166

34

20

16

Pros
Best thing about it is the seamless integration with Gmail and the plugin that it provides within the email. Really like their training / help centre.
My experience with Copper has been great. I have really loved using the tool and I think overall it’s a great management software.
It's easy to use, easy to set up, great customer service, easy to customize, great value and easily the best CRM I've ever used. The Gmail integration is amazing and the whole team loves the product.
Cons
Worse, the feature is getting worse over time, which points to an out-of-control development process. For a more complete exploration, check this thread.
Any mistakes during data imports caused all sorts of data problems. There is no automating of drip email campaigns.
The company buries a sentence that allows them to charge you for an entire extra year after you cancel, which they don't remind you about (obviously, why bury that clause otherwise).
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Jo B.

CEO

Computer Software, 11-50 employees

Review source

Overall Rating

Seamless integration with G-suite has simplified the management of our SaaS Business

Reviewed a year ago

Transcript

Jo B.: Hi, I'm Jo. I'm the CEO of a tech company. My rating for Copper is four out of five stars, and...

SB
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Stefani B.

Owner

Human Resources, 1-10 employees

Review source

Overall Rating

Copper Gmail CRM

Reviewed 2 years ago

Transcript

Stefani B.: Hi everyone. My name is Stefani and I am a founder. I give Copper a two out of five. For...

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Alirio Rubén R.

51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I work with hundreds of clients in LATAM. Prosperwork is a great support to manage my company.

Reviewed 5 years ago

I work in a service company that offers hardware and software solutions with hundreds of clients in LATAM. Prosperwork is a fundamental support for the management of our company, it allows us to follow up on the objectives set, measure deviations, marketing actions and contact with our customers.

Pros

Prosperwork is a CRM, which works in the cloud, which allows improving the sales management of any company. Among the most brilliant features is the complete merger with the Google Suite, but that articulation does not stop there, it also has the option of integrating with other web tools such as MailChimp, on cloud solution for handling email marketing campaigns, which makes an essential support tool for the work of our marketing department. It also offers synchronization with Dropbox, which makes it easy to transfer information through the tool. Due to being a solution on cloud, you can follow up, in real time, the work of the sales department. Contributing to the making of early decisions, avoiding the deviation from the goal proposed by our board.

Cons

We are very satisfied with the solution presented by this software, to the point of not having found ourselves before anything we want to do and can not do it in the tool. Although it is intuitive, it can be a bit confusing to use in the first few changes. Then, everything flows with a lot of precision and speed. The main reason for this situation is the large number of options and configurations that can be made in Prosperwork.

RH
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Richard H.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Copper CRM is Way Better than other CRM software I've tried -- and I've tried many.

Reviewed 2 years ago

With me now using Copper CRM, I've found that I can make about 20% more connections during a day because the software is so logically laid out and easy to use. It keeps all the information I need right where it would logically be located. So Copper has saved me time and made me more productive -- and it surprised me.

Pros

Copper is well designed, and very easy to use. It is logical and well laid out. I've tested 7 other products before Copper and they all were too cumbersome and hard to run.

Cons

I don't like having to retype the same address information into the program for a "Person" who I am Adding to a Company that already has that address information in it. There should be a pop-up that asks "Use same address as "Company Name?"

bj
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bob j.

Insurance, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Extremely Limited

Reviewed 7 years ago

Tried PW for my insurance biz. It was a total waste of time. It took 20+ hours to set up for my business and did very little to help organize contacts/meetings/notes as I required. Also needed to be able to filter/search for data. Overall, it lacked customization. Wanted to add custom fields like birthdates. This proved impossible, as the date field required input via pop up calendar, so you'd...

Pros

Interface is OK but needs improvement. The app was convenient, but needs a better dashboard.

Cons

High cost, lack of customization and features. Have to submit tickets for any help. Lack of training videos.

MG
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Madeline G.

Computer Software, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A lifesaver for small companies!

Reviewed 4 years ago

I highly recommend Copper to companies who are looking to spend less time organizing touchpoints and more time doing the actual work at hand. Copper makes customer tracking and communications simple and has been a pleasure to work with.

Pros

- Couldn't be easier to implement (went live same day) - Automatically gathers contact information for quick reference and reporting - Easy-to-design email templates, scheduling, pipeline creation

Cons

- Logging in sometimes takes a few tries - Chrome extension sometimes does not automatically login (deters use) - More clear-cut pipeline design for product adoption (could be more customizability for business needs)

Vendor response

Loving all the gold stars, Madeline! Thank you for the feedback.

AR
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Verified reviewer

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Cool Copper

Reviewed 4 years ago

I set up all of my meetings and have all of my business and many of my personal contacts set up in Copper.

Pros

Copper tracks activity well and ability to make it a custom application for my use is helpful. I also like that it integrates with Gmail our company's email platform.

Cons

A bit expensive. No ability to attach files to emails sent within the system. Files can be attached if using Gmail.

Vendor response

Greatly appreciate the review! As for the con you've listed, we do have a feature on the horizon that will address that concern and positively impact Copper users in a big way.

Copper FAQs

Q. What type of pricing plans does Copper offer?

Copper has the following pricing plans:
Starting from: $23.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Copper?

Copper has the following typical customers:
Mid Size Business, Non Profit, Small Business

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Q. What languages does Copper support?

Copper supports the following languages:
English

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Q. Does Copper support mobile devices?

Copper supports the following devices:
Android, iPad, iPhone

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Q. Does Copper offer an API?

Yes, Copper has an API available for use.

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Q. What other apps does Copper integrate with?

Copper integrates with the following applications:
Tray.io, Wufoo, Grow, HubSpot Marketing Hub, Constant Contact, Google Forms, Adobe Commerce, Dropbox Business, MailerLite, Google Voice, Zapier, Google Docs, Gmail, DocuSign, Google Workspace, Trello, Google Drive, Outreach, PersistIQ, Twitter/X, JustCall, SendPulse, Slack, Google Contacts, Typeform, Surfe, Proposify, Outfunnel, TimeHero, Meta for Business, VOGSY, Quickbooks Online, Reply, Keap, Google Calendar, Mailchimp, Asana, PandaDoc, Xero, AWeber, Smartsheet, Intercom, Operations Hub, Zendesk Suite

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Q. What level of support does Copper offer?

Copper offers the following support options:
FAQs/Forum, Phone Support, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base

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