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Copper Pricing, Features, Reviews and Alternatives

Copper product overview

Price starts from

25

/user

Per month

What is Copper?

Copper is the easy-to-use CRM that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships. Copper serves more than 30,000 businesses in over 110 countries.

Key benefits of using Copper

• Get everything done from your inbox. Stop switching tabs all the time thanks to Copper's Google Workspace integration (Gmail, Google Calendar, Docs, etc.).

• Track your deals. Know everything about every deal at all times—emails, phone calls, tasks get automatically recorded in each contact's profile.

• Focus your time. Never forget to do something again with Copper's convenient follow-up reminders.

• Send more emails in less time. Use email templates & bulk email and you won't have to write emails from scratch again.

• Multi-task while staying organized. Multiple pipelines to let you manage different product lines/services that have unique sales stages.

• Predict your revenue. Keep an eye on how you're doing and know if you'll make enough money with the reporting options.

• Set it up in minutes. You don't need to hire an IT consultant to get started with Copper.

• Work from anywhere. There's both an Android and iOS mobile app.

• Get more out of your tools. Copper integrates with thousands of other popular apps & platforms.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
24/7 (Live rep)
Email/Help Desk
Chat
Knowledge Base

Training options

In Person
Documentation
Webinars
Videos
Live Online

Copper pricing information

Value for money

4.1

/5

554

Starting from

25

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Copper features

Functionality

4.1

/5

554

Total features

107

12 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
API
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Data Import/Export
Email Marketing

Copper users reviews

Overall Rating

4.4

/5

554

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.43/10
Rating distribution

5

4

3

2

1

330

158

32

19

15

Pros
Best thing about it is the seamless integration with Gmail and the plugin that it provides within the email. Really like their training / help centre.

JA

Joshua A.

My experience with Copper has been great. I have really loved using the tool and I think overall it’s a great management software.

PB

Preston B.

It's easy to use, easy to set up, great customer service, easy to customize, great value and easily the best CRM I've ever used. The Gmail integration is amazing and the whole team loves the product.

BW

Brian W.

Cons
Worse, the feature is getting worse over time, which points to an out-of-control development process. For a more complete exploration, check this thread.
AvatarImg

Dave M.

Any mistakes during data imports caused all sorts of data problems. There is no automating of drip email campaigns.

TW

Timothy W.

The company buries a sentence that allows them to charge you for an entire extra year after you cancel, which they don't remind you about (obviously, why bury that clause otherwise).

CR

Chris R.

Overall rating contenders

Overall Rating

Seamless integration with G-suite has simplified the management of our SaaS Business

Reviewed 3 months ago

Transcript

Jo B.: Hi, I'm Jo. I'm the CEO of a tech company. My rating for Copper is four out of five stars, and...

SA
AvatarImg

Stef A.

Owner

Arts and Crafts, self-employed

Review source

Overall Rating

Copper Gmail CRM

Reviewed 8 months ago

Transcript

Stefani B.: Hi everyone. My name is Stefani and I am a founder. I give Copper a two out of five. For...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The CRM for sales team on Gsuite

Reviewed 2 years ago

I've used a lot of CRMs, from Salesforce to Pipedrive. Copper is hands down the best. Easy to use, easy for the team to adopt but still very powerful under the hood.

Pros

Automated data entry. Pre-populates a lot of my contacts data so adding new leads is a simple point and click. The gmail integration is amazing. I can get a clear picture of my entire relationship from where I work - gmail. Im really starting loving the workflow automations and cool calculated fields I can make now.

Cons

I'd like to see a better native integration with an email automation software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The ONLY Fully-Integrated CRM Solution for Google Workspace

Reviewed 5 months ago

Our small business has been a Copper client for the last 2-3 years and we have been incredibly happy with the Copper CRM product and the team that supports it. As our business grows, so do our CRM needs. Copper has been able to fulfill each of these needs as they arise, often from regular updates on their product roadmap. It's almost like Copper has been "inside our head" and developed exactly what we needed prior to us asking. @TeamCopper - Great job listening to your clients in the community and actually developing your product to suit our needs. This is what encouraged us to sign a 5-year agreement with you!

Pros

Full functionality within Google Workspace plug-in (Gmail, Calendar). Ability to pull a list view of Opportunities, Leads, etc and update individual records without leaving the screen (HUGE time-saver).

Cons

Import function needs work in the area of duplicate management and add/ overwrite tags. Third-party integration with Zapier makes this seamless but can add unnecessary expenses.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Awesome tool for startups!

Reviewed a month ago
Pros

I like the fact that it was user-friendly and helped me to ramp up our sales operations fast.

Cons

Maybe the fact that their lead gen capabilities were not so good.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Extremely Limited

Reviewed 6 years ago

Tried PW for my insurance biz. It was a total waste of time. It took 20+ hours to set up for my business and did very little to help organize contacts/meetings/notes as I required. Also needed to be able to filter/search for data. Overall, it lacked customization. Wanted to add custom fields like birthdates. This proved impossible, as the date field required input via pop up calendar, so you'd...

Pros

Interface is OK but needs improvement. The app was convenient, but needs a better dashboard.

Cons

High cost, lack of customization and features. Have to submit tickets for any help. Lack of training videos.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product for new client prospecting

Reviewed 2 months ago
Pros

Copper is easy to sync with Gmail and email notifies the user when tasks are due.

Cons

The software works great while working within the Google Suite but if you are operating on a different platform it is restrictive.

Copper FAQs and common questions

Q. What type of pricing plans does Copper offer?

Copper has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Copper?

Copper has the following typical customers:
Mid Size Business, Non Profit, Small Business


Q. What languages does Copper support?

Copper supports the following languages:
English


Q. Does Copper support mobile devices?

Copper supports the following devices:
Android, iPad, iPhone


Q. Does Copper offer an API?

Yes, Copper has an API available for use.


Q. What other apps does Copper integrate with?

Copper integrates with the following applications:
Tray.io, Wufoo, Grow, HubSpot Marketing Hub, Constant Contact, Google Forms, Adobe Commerce, Dropbox Business, MailerLite, Google Voice, Zapier, Google Docs, Gmail, DocuSign, Google Workspace, Trello, Google Drive, Outreach, PersistIQ, Twitter, JustCall, SendPulse, Slack, Google Contacts, Typeform, Proposify, Outfunnel, TimeHero, Meta for Business, VOGSY, Quickbooks Online, Reply, Keap, Google Calendar, Mailchimp, Asana, PandaDoc, Xero, AWeber, Smartsheet, Intercom, Operations Hub, Zendesk


Q. What level of support does Copper offer?

Copper offers the following support options:
FAQs/Forum, Phone Support, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base

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