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The CRM designed for Google Workspace
Copper Pricing, Features, Reviews and Alternatives
Copper product overview
What is Copper?
Copper is the easy-to-use CRM that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships. Copper serves more than 30,000 businesses in over 110 countries.
Key benefits of using Copper
• Track your deals. Know everything about every deal at all times—emails, phone calls, tasks get automatically recorded in each contact's profile.
• Focus your time. Never forget to do something again with Copper's convenient follow-up reminders.
• Send more emails in less time. Use email templates & bulk email and you won't have to write emails from scratch again.
• Multi-task while staying organized. Multiple pipelines to let you manage different product lines/services that have unique sales stages.
• Predict your revenue. Keep an eye on how you're doing and know if you'll make enough money with the reporting options.
• Set it up in minutes. You don't need to hire an IT consultant to get started with Copper.
• Work from anywhere. There's both an Android and iOS mobile app.
• Get more out of your tools. Copper integrates with thousands of other popular apps & platforms.
Typical customers
Platforms supported
Support options
Training options
Copper pricing information
Value for money
4.1
/5
580
Starting from
25
/user
Per month
Pricing options
Value for money contenders
Copper features
Functionality
4.1
/5
580
Total features
98
12 categories
Most valued features by users
Functionality contenders
Copper users reviews
Overall Rating
4.4
/5
580
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.42/10
344
166
34
20
16
Dave M.
Overall rating contenders
Jo B.
CEO
Computer Software, 11-50 employees
Review source
Transcript
Jo B.: Hi, I'm Jo. I'm the CEO of a tech company. My rating for Copper is four out of five stars, and...
Stefani B.
Owner
Human Resources, 1-10 employees
Review source
Transcript
Stefani B.: Hi everyone. My name is Stefani and I am a founder. I give Copper a two out of five. For...
Andrew W.
Telecommunications, 1-10 employees
Used daily for 6-12 months
Review source
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It works as a plug-in for Gmail. That sounds odd at first, but it actually works great assuming most of your sales activity happens by email - because you can add contacts, companies and opportunities (and access all email history with those contacts) with just a few clicks.
The sidebar takes up too much space when working on a laptop with a small screen (so I turn it off).
Love this feedback, Andrew. Really helpful for us as we continue to evolve the product. Thanks!
Janna W.
Arts and Crafts, 1-10 employees
Used daily for 1-2 years
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Overall it has been helpful to keep track of my contacts. I wish that there were more features for the lower price point, like marketing and email features.
I like that it syncs to my Gmail and automatically goes back through 1 year of communication to add all those emails to my connections with my contacts. The Gmail extension makes it super easy to add new contacts to my CRM and keep track of our conversations. It also makes it easy to keep track of leads and opportunities and what stage they are at. The Task function is nice how it adds to-do items to my calendar and sends me reminders. That is helpful so I don't forget to do things daily.
It's pretty expensive for only one user and many of the best features of it are only available for the higher pay level. Also, it's doable to use from Gmail on a phone but not easy. I wish the app extension worked better.
Bronwyn M.
Construction, 51-200 employees
Used daily for less than 6 months
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A CRM is a great thing, but Copper has not delivered! The software is unreliable, the customer service has fallen short. What we were promised is not what we have received. It is too bad, because I love a lot of the features.
It is easy to use, once you get the hang of it. Good customization. Phone App. Copper integrates with all things Google.
The Software isn't solid! In a matter of 6 weeks the CRM has had 2 major malfunctions, called "bugs" according to Copper support staff. 1)People Records Malfunction - I am the admin of this software and the person responsible for uploading 28 years of Legacy Data (all of our customer records). In attempting to update some of the outdated contact info changing phone numbers and addresses, emails etc....
Thank you for the honest review, Bronwyn. This is beyond helpful and we'll be taking your feedback to the team and look into improving where we were unable to provide a stellar user experience for you.
Liam H.
Accounting, 11-50 employees
Used daily for 2+ years
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Easy to use, great customer support, I would recommend this for any sales business
I sue this on a daily basis and have become very fond of the product. I cant think of any cons about this CRM
Robert B.
Building Materials, 51-200 employees
Used daily for 2+ years
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We use Copper to manager our existing customers. We do not add new customers often, just account management really. We also use it to track commercial projects. It's two completely different uses. We use Opportunities as commercial projects. It would be nice if People/Companies could be segmented as different types with different visible fields. We group a lot of fields and have to toggle open/close based on the type of person being entered.
Our company uses the Google Suite of apps so integration with our current setup was extremely easy. We had a single implementation person assigned to our account and she was extremely helpful and responsive. Also the customization options were very useful.
The canned reports were not useful to us. We had to build our own through Google Analytics. However the Copper team have recently been upgrading their reports, with the ability to create custom reports now. It's much better.
Copper FAQs
Copper has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Copper?
Q. What other apps does Copper integrate with?
Copper integrates with the following applications:
Tray.io, Wufoo, Grow, HubSpot Marketing Hub, Constant Contact, Google Forms, Adobe Commerce, Dropbox Business, MailerLite, Google Voice, Zapier, Google Docs, Gmail, DocuSign, Google Workspace, Trello, Google Drive, Outreach, PersistIQ, Twitter/X, JustCall, SendPulse, Slack, Google Contacts, Typeform, Surfe, Proposify, Outfunnel, TimeHero, Meta for Business, VOGSY, Quickbooks Online, Reply, Keap, Google Calendar, Mailchimp, Asana, PandaDoc, Xero, AWeber, Smartsheet, Intercom, Operations Hub, Zendesk Suite
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