Entagl - 2026 Pricing, Features, Reviews & Alternatives

Entagl is an AI front desk for small and mid-sized service businesses. Two agents do the work: the Receptionist answers text conversations and the Coordinator answers and places phone calls. Channels covered are WhatsApp, Instagram direct messages and comments, Facebook Messenger, TikTok, Telegram, a website chat widget, email and a REST API, all feeding one shared inbox with live handover to your team. The Receptionist replies in seconds in over 100 languages and switches language mid-conversation, reads images, voice notes and documents, retrieves answers from your uploaded knowledge base, quotes your live price list, captures leads into a built-in CRM and books into your calendar. Behaviour is configured in a visual agent builder rather than in code: tone and identity, working hours per channel, which topics the AI may answer, spam and duplicate filtering, escalation rules and proactive follow-ups. Integrations include Shopify for catalogue and orders, HubSpot for contact sync, outgoing webhooks for your own systems, and custom functions that call your API during a conversation. Messages, media and personal data are encrypted at rest and in transit, and team access is role based. The platform also includes Studio for image and video generation, Ads Co-Pilot for Meta campaign management, and automatic replies to social media comments.