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GetMenu Logo

Cloud POS & online ordering for UAE restaurants

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GetMenu - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

GetMenu overview

What is GetMenu?

GetMenu is a cloud-based restaurant point-of-sale system covering counter sales, online ordering, and delivery for restaurants in the United Arab Emirates. The platform provides a branded online ordering page with 12 page layouts, 57 colour themes, a photo style toggle, and mobile optimisation, accessible via link or QR code with no customer app installation required. POS hardware support includes iPad, Android devices, cash drawers, and printers. Counter and online orders share a single stock list and a single kitchen screen, eliminating duplicate inventory management. Orders are dispatched via WhatsApp: customers receive instant confirmation, managers receive a ticket in a group, and riders receive dispatch details including GPS pin and building or unit selection captured at checkout. A flat monthly fee applies with no commission charged on any order.

GetMenu targets independent operators and small restaurant businesses across the UAE, including takeaways, cloud kitchens, shawarma counters, and fast casual, burger, and pizza restaurants. The platform supports automatic stock control, flipping items to sold-out status at zero count without manual intervention. Dish configuration includes photos, descriptions, spice levels, allergy information, extras, combos, and upsells. Special requests entered by customers pass through to kitchen tickets and the kitchen screen. Coupons with caps, exclusions, and expiry dates, along with delivery fees set per building and a configurable free-delivery threshold, give operators granular control over pricing and promotions.

Customer retention tools include loyalty stamps, tiered rewards, win-back messages for lapsed customers, and repeat-order reminders for customers who have not ordered recently. A review request is sent via WhatsApp after each delivery. Tax invoices are generated as sequentially numbered PDFs. The sales dashboard reports by day and by item, with spreadsheet export available. Menu setup and updates are handled via spreadsheet upload with Arabic and English language support.

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GetMenu’s user interface

Ease of use rating:

GetMenu reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

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GetMenu's key features

Most critical features, based on insights from GetMenu users:

Billing & invoicing
Order management
Table management

All GetMenu features

Billing & invoicing
Order management
Table management

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GetMenu support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Documentation

GetMenu FAQs

Q. Who are the typical users of GetMenu?

GetMenu has the following typical customers:
Freelancers, Small Business

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Q. What level of support does GetMenu offer?

GetMenu offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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