goLitigate - 2026 Pricing, Features, Reviews & Alternatives

Credility digital lending platform provides an end-to-end suite of nine AI-powered mobile applications that automate and streamline the entire lending lifecycle for banking and financial services institutions. The platform addresses the operational requirements of non-banking financial companies, housing finance companies, microfinance institutions and banks in domestic and international markets. It replaces manual, paper-based processes with a fully digital workflow that spans lead generation, credit assessment, loan origination, collections and customer service management. Multiple departments within lending organizations including sales, credit assessment teams, field collection agents and customer support personnel can access and coordinate activities through the platform.

The platform includes specialized modules that handle discrete phases of the lending process. The goConnekt lead management solution uses advanced analytics to identify high-potential prospects, automates nurturing campaigns and enables multi-channel customer engagement. The goFTR customer onboarding system facilitates digital data capture, integrates electronic know your customer checks and accelerates approval processes. The goOriginate loan origination module automates credit processing tasks, integrates with major credit bureaus for instant risk assessment and offers secure electronic signature functionality. It incorporates AI-driven document scanning, multibureau risk profiling, fraud detection through variance analysis of personal and demographic information and collateral valuation support with geo-social tagging. The goCreditPD module supports structured credit personal discussions between loan officers and applicants to enhance transparency. The goVerify module performs field investigations along with legal and technical verifications for residential and commercial properties.

The goCollect loan collection system provides automated allocation of cases, telecollection functionality, multi-channel digital reminders, field collection management, support for hierarchical business structures and waiver and settlement processing. AI-driven capabilities include risk profiling, early warning signals, payment prediction and collection strategy optimization. The goLitigate litigation management system tracks and manages legal proceedings related to loan defaults, supports case document management, monitors case status updates and enforces compliance workflows. The goAssist customer service platform consolidates inquiry handling, delivers real-time access to account information and features analytics for performance monitoring.

Credility features integration with credit bureau services for real-time credit checks, eKYC providers for digital identity verification, payment gateway platforms for disbursement and repayment processing and core banking systems for reconciliation. Open API functionality enables seamless connection to enterprise resource planning and customer relationship management solutions. The platform supports multi-channel communications via SMS, email, messaging and voice services to maintain borrower engagement throughout the lending cycle. Its mobile-first design ensures that field executives operate through native mobile applications while management personnel access web-based dashboards for reporting, oversight and strategic decision making.