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LEAP

LEAP is the #1 system for lawyers to work anywhere, anytime

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LEAP Pricing, Features, Reviews and Alternatives

LEAP product overview

What is LEAP?

LEAP is a cloud-based legal practice management software solution for law firms. LEAP has a comprehensive list of features including case management, legal time capture, trust accounting, legal billing, document automation/management, a client service portal, office reporting, and more. LEAP software is available on desktop, laptop, cell phone, and tablet with a single sign-on. Additionally, LEAP can bring your data over from another provider, install LEAP, and train you and your staff firm entirely remotely.

Key benefits of using LEAP

- One system - intuitive and fully integrated
- Manage cases on-the-go with the LEAP Legal Mobile App
- 1600+ pre-configured matter types in all common areas of law
- Rapid legal document production through over 7500 "fill-in-the-blanks" automated legal forms for many states or bring in and automate your own
- Bill accurately and efficiently with integrated time recording, billing and trust accounting

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support

Training options

Live Online
Videos
In Person
Webinars
Documentation

LEAP features

Functionality

3.9

/5

204
Total Features73 9 categories

Most valued features by users

Document Management
Task Management
Case Management
Document Storage
Access Controls/Permissions
Calendar Management
Client Management
Email Management

LEAP users reviews

Overall rating

4.1

/5

204

Positive reviews

76%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.09/10
Rating distribution

5

4

3

2

1

101

54

23

10

16

Pros
The customer support is fantastic. This was our first time using a case management software and we love that everything is all in one place.

NC

Nicola C.

A good selection of reports that can be run to extract vital information for running your business. The integration with Xero accounting for the practice's own accounting is very good.

HS

Helen S.

Overall, this has been a good product and the support team has been very responsive.

MO

Mark O.

Cons
Company is awful to deal with and appear only concerned with money.

AK

Antonia K.

Does not work easily for litigation or family law practice.

CJ

Charlene J.

We have experienced poor funcionality and it is exceptionally rigid in its operating requirements.

CT

Chris T.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Case Management System

Reviewed 3 months ago

It enables us to streamline all our cases, time management and billing.

Pros

From the outset I have found everything about Leap to be incredibly user friendly

Cons

Some of the bolt-ons look attractive but would increase our monthly expenditure beyond budget.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Practice Management Software

Reviewed 3 months ago

Have used Leap for a few years now for our Criminal defence firm and cannot fault it in any way. Very user friendly and does not require much training or getting use to. Always promptly updated to take into account of the constantly changing criminal rates! Our client success manager, [SENSITIVE CONTENT], is always reaching out to ensure everything is in order and that the service is first rate. A pleasure to do business with Leap, in these difficult times, and especially a pleasure dealing with [SENSITIVE CONTENT].

Pros

Leap is easy to use and integrates perfectly for your firm, whatever size. Great online support service available.

Cons

I cannot fault Leap. I have had no issues whatsoever.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Leap Review

Reviewed 2 months ago

Very good. It is a great software system that helps me with my work on a daily basis.

Pros

Customer Support is excellent from [SENSITIVE CONTENT]. Very good support from other members of the team too.

Cons

Difficulty in integrating outlook and word sometimes but this is improving.

Vendor response

Hi Shehzad, thank you for your review. We appreciate your feedback and are glad to see you're enjoying the benefits of LEAP. If you require any additional assistance please contact success@leap.co.uk to speak to your Customer Success Manager.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not suitable to litigation practice and most fixes are costly add-on apps

Reviewed a year ago

It is a very frustrating and very expensive system. It is a frankenstein system - just loads script bolted together to make it work but not much of it (besides the document) works very well. There is no workflow - that costs extra £495 per month There is a 73% price hike and most things are additional extras You cannot create own specific critical dates to create any workflows Cannot have workflow out of the box# Need Xero for office accounting - extra costs

Pros

Leap has a very good document library which is why we initially selected leap. However, this is probably the best feature. Creating templates is also easy as is some of the accounts features. However, it does not have a general accounting facility - so you'll be paying extra to Xero for that.

Cons

Tasks - it is heavily reliant on MS Outlook. If you do litigation, imagine note being able to access or edit tasks allocated to one of your fee earners and that fee earner is off. What do you? When it comes to diarising tasks, you will be spending more time accepting assigned tasks than actually earning any fees. As an example, on a litigated matter i could have up to 20 directions that i need to...

Vendor response

Thank you for your review. However, this Capterra page is for LEAP Legal Software available in the United States. We work hard globally to address and respond to feedback from our users. Please visit the LEAP UK Community site (community.leap.co.uk) for local support for your version of the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The best CMS available

Reviewed 3 months ago
Pros

LEAP is reliable, functional and easy to use. It is as simple as that.

Cons

There are some efficiency points that could be included. Development seems to have focused on certain areas at the detriment of others e.g. conveyancing vs disputes. Some features may have not been thoguht through for use in practice.

LEAP FAQs and common questions

LEAP has the following typical customers:
Freelancers, Mid Size Business, Small Business


LEAP supports the following languages:
English


LEAP supports the following devices:
Android, iPhone, iPad


No, LEAP does not have an API available.


LEAP integrates with the following applications:
LawPay, Microsoft Outlook, Adobe Acrobat Reader DC, Zoom, Microsoft Teams, Microsoft 365, QuickBooks Online, Xero, Microsoft Word, Microsoft Excel


LEAP offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

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