Hana - 2026 Pricing, Features, Reviews & Alternatives

Hana is a cloud-based AI assistant that operates natively inside Google Chat, installed via the Google Workspace Marketplace. It retrieves approved workspace knowledge, surfaces previous decisions, summarizes conversations, and converts chat discussions into structured outputs such as tasks, reminders, polls, and assignments, all without requiring end users to leave their existing chat workflow. A separate web-based admin control dashboard handles source connections, rollout configuration, usage review, and workspace access management. Hana serves startups to mid-size companies and organizations worldwide that run on Google Workspace, with particular adoption among software and engineering teams. It has reached over 53,000 installs across 1,200+ organizations via the Google Workspace Marketplace.

Hana uses Retrieval-Augmented Generation (RAG) to ground answers in approved team knowledge sources, including Google Chat history, Drive, Docs, Sheets, Gmail, Meet transcripts, PDFs, URLs, Jira, Confluence, and Notion. LLM-driven natural language processing handles task automation, conversational workflows, thread summarization, and decision retrieval directly inside Google Chat threads. Answers are evidence-backed and sourced from connected workspace files and documents. Context-aware follow-up generation produces summaries, owner assignments, reminders, polls, and tasks from live chat threads.

Access is governed through OAuth-based authentication, role settings, and auditable processing. Admins control which knowledge sources are connected, manage sync and resync schedules, and configure rollout scope through the admin dashboard. This architecture supports organizations in healthcare operations and other industries where controlled, traceable AI knowledge workflows are a requirement.