Hayati AI Nexus - 2026 Pricing, Features, Reviews & Alternatives

Hayati AI Nexus is a comprehensive healthcare operating system designed for Indian hospitals, clinics and pharmacies that require unified management of reception, clinical workflows, billing and inventory. The platform integrates AI-powered reception, appointment scheduling, queue management, physician operations, GST-compliant billing, pharmacy inventory control, TPA reconciliation and patient retention automation within a single offline-capable infrastructure. It addresses fragmentation in Indian healthcare where billing, appointments, inventory and insurance workflows are handled by disconnected systems. The system targets multi-branch hospital networks, polyclinics, diagnostic centres and pharmacy chains seeking centralised oversight with branch-level autonomy.

The AI Receptionist module handles inbound calls in Hindi, English, Telugu, Tamil, Marathi, Gujarati and other regional languages while booking appointments, sending WhatsApp and SMS confirmations, sharing location details and answering frequently asked questions. All bookings feed into the Physical Appointment Dashboard, which consolidates AI-scheduled appointments, walk-ins and phone reservations in a colour-coded interface with check-in, status tracking and automated reminders linked to the Patient Queue Display. The Patient Queue Display updates waiting-room screens with real-time patient names, token numbers, physician assignments and estimated wait times to reduce desk crowding and enhance patient flow.

The Doctor Dashboard delivers a queue-aware list of patients along with medical histories, prescribed medications, lab and radiology reports, vital sign trends and allergy alerts on a single screen. Digital prescriptions flow to pharmacy and billing modules to ensure consistency across the operational spine. Smart Billing supports outpatient and inpatient package invoicing, pharmacy point-of-sale transactions and GST-compliant invoices featuring multi-rate tax handling, HSN code mapping and audit-ready histories. The Pharmacy ERP enforces FEFO inventory discipline and regulatory compliance while managing stock across locations. TPA reconciliation tracks pre-authorisation details, settlement statuses, payment delays and ageing reports for major insurance providers in India.

The AI Retention Agent identifies follow-up requirements, chronic care check-ins and missed visits from clinician dashboards and the patient relationship management system and then places governed outbound calls to confirm appointments. Confirmed bookings appear in the Physical Appointment Dashboard with automated notifications. The Multi-Branch Management module enables oversight of more than fifty locations through a single interface with role-based access controls. The offline-first architecture allows billing, stock updates and appointment scheduling to continue during internet outages with automatic synchronisation upon reconnection. Integration requirements for laboratory systems, radiology equipment and external portals are scoped during deployment planning to ensure secure, governed data exchange across modules.