HelloZay - 2026 Pricing, Features, Reviews & Alternatives

Every missed call is a missed job. HelloZay is an AI receptionist that picks up when you can't — on a roof, under a sink, driving between jobs, or after hours — so your business phone is always answered.

How it works:

• Zay answers using your business name, hours and services, like a real member of your office staff.

• It figures out why the person is calling — a new estimate, a service problem, a callback, or an appointment — and handles the conversation naturally.

• It collects the caller's name, phone number, address and exactly what they need.

• You get a text or email summary right away, so you can call back and win the job.

• Returning callers are recognized by their phone number.

• You can add troubleshooting answers and FAQs in the dashboard so Zay can help existing customers without bothering you.

Setup takes about five minutes: create an account, enter your company info, download the HelloZay app for iPhone or Android, and turn on call forwarding. There's no new hardware and no new phone number. You keep answering the calls you can, and HelloZay catches the rest.

HelloZay is built for HVAC, plumbing, electrical, roofing, alarm and security, landscaping, garage door, pest control, pool service and appliance repair companies, along with salons and other small businesses that live on the phone.

It was created by DAS, an Arkansas alarm and security company, to answer its own missed calls. Plans start at $59 per month, billed month to month, with no contracts, no setup fees and a 14-day free trial.