heyteo - 2026 Pricing, Features, Reviews & Alternatives

heyteo is an AI-powered WhatsApp communication platform designed for the hospitality and gastronomy sectors. The platform automates guest communication by handling inquiries, managing reservations, and enabling proactive engagement through birthday greetings, event invitations, and promotional offers. It operates continuously with support for multiple languages and integrates into existing restaurant, bar, club, hotel, and event operations to function as a digital concierge that reduces the workload on service teams.

The platform’s intelligent conversation management handles the majority of standard guest inquiries without human intervention. Automatic workflows process reservation requests, deliver information on opening hours and menus, and confirm bookings in real time. Guest recognition capabilities reference prior interactions, preferences, and visit history to personalize each communication. Proactive messaging features follow up on missed calls, issue reservation confirmations, and suggest complementary services or menu items to support upselling.

heyteo offers service models tailored to events, restaurants and clubs, and human resources applications. A management dashboard provides visibility into conversation analytics and guest interaction patterns. Integration with restaurant management software and booking systems via API connections synchronizes availability data and reservations across multiple channels. Communication touchpoints include establishment websites, Google Business profiles, and Instagram accounts, with the heyteo team overseeing implementation while adhering to data protection regulations.