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Hitrak
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered transport management system for freight carriers
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Hitrak - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2026
Hitrak overview
What is Hitrak?
Hitrak is an AI-powered transport management system (TMS) for freight carriers, designed and built in New Zealand and serving operators across NZ, Australia and the Pacific.
Hitrak is event-driven: every scan, status change and delivery event updates a live digital twin of your operation, so dispatch, billing and customer service run on real-time data instead of end-of-day updates.
Key capabilities:
• Automated dispatch — up to 95% of dispatch decisions automated
• Electronic proof of delivery — customers report 90% less POD chasing
• Rich data capture — from 12 to 150+ data points per job (up to 300)
• Quote to invoice in one unbroken chain, with automated rating
• Offline-capable driver app that keeps working beyond mobile coverage
• Generative-AI copilot on your live order data — ask it for consignment summaries, claims investigations and training suggestions
• Customer self-service portal for PODs and track-and-trace
Hitrak processes around 7,500 shipments a day and customers report 10–15x return per dollar invested. MD Freighting cut weekly admin by 58%; Big Chill freed four roles from POD chasing entirely.
Built by freight people, for freight people. Customers include Big Chill, MD Freighting, Trengrove Transport and Hamilton Foods.
Starting price
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Hitrak’s user interface
Hitrak reviews
Overall rating
5.0
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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Hitrak's key features
Most critical features, based on insights from Hitrak users:
All Hitrak features
Features rating:
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Hitrak pricing
Value for money rating:
Starting from
No pricing info
User opinions about Hitrak price and value
Value for money rating:
Hitrak integrations (6)
Integrations rated by users
We looked at 2 user reviews to identify which products are mentioned as Hitrak integrations and how users feel about them.
Other top integrations
Hitrak support options
Typical customers
Platforms supported
Support options
Training options
Hitrak FAQs
Hitrak has the following typical customers:
Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. Does Hitrak support mobile devices?
Hitrak supports the following devices:
Android, iPhone
Q. What level of support does Hitrak offer?
Hitrak offers the following support options:
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base