EROAD Pricing, Features, Reviews & Comparison of Alternatives

EROAD

Fleet management with ELD, compliance, tax & safety tools

4.52/5 (63 reviews)

EROAD overview

What is EROAD?

EROAD is a cloud-based fleet management platform which offers an electronic logging device (ELD), tax compliance management, fleet tracking, and safety compliance management. Designed to help businesses in the transportation industry to manage and track their fleet while maintaining electronic compliance, EROAD includes tools for automatic data capture, sending real-time notifications, and reporting for tax and audit purposes. The EROAD software integrates with a proprietary, rugged EROAD ELD touchscreen device for recording data in-vehicle.

The EROAD electronic logging device (ELD) hardware can be installed into fleet vehicles and synchronizes with the engine to record hours of service, track mileage, log violations, and more, and all data captured is automatically recorded in the EROAD cloud-based platform. Drivers can also use the touchscreen ELD device which is synced with the EROAD software in order to access the web-based portal and view their individual metrics. The ELD and Tax Compliance module also offers tools for managing electronic taxes through recordkeeping and reporting, carrying out IFTA (international fuel tax agreement) returns, managing electronic Oregon weight-mile tax (WMT) and Oregon road use assessment fee (RUAD) taxes, as well as recordkeeping for electronic IRPs.

EROAD facilitates vehicle and driver behavior tracking within the fleet management module, which also offers features including daily fleet activity reporting, satellite map tracking, geofencing, fuel tracking and management, fleet optimization reporting, vehicle maintenance tracking, communication, and more. EROAD aims to help businesses reduce their operational costs by allowing managers to track fuel consumption, set up geofences, view reports on driver idleness, and investigate individual trips to see where wastage is occurring. The Safety Compliance module also monitors driver performance to indicate speeding, and provide insight into driver safety. Driver-specific feedback can be routed to managers to highlight areas for improvement in regards to safety factors such as speeding, engine idling, harsh breaking, traffic light breaches, and more.
www.eroad.com

Pricing

Starting from
$35/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
EROAD screenshot: View satellite maps to track vehicle locationsEROAD Depot – our secure web-based portalEROAD screenshot: Reports and dashboards can be created to view metrics such as speeding EROAD screenshot: Generate reports for specified time periods and filtered to drill down on specific dataEROAD screenshot: View reports alongside geographic maps to outline issues or risksEROAD screenshot: Drivers can be tracked in real time using EROADEROAD screenshot: Daily activity logs provide users with insight into each driver's workloadEROAD screenshot: Use the EROAD ELD within vehicles to track hours of service

EROAD reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.2
  4.5
  4.6
Adam Gallagher

The best there is, the best there was, and the best there ever will be.

Used daily for 2+ years
Reviewed 2019-12-04
Review Source: Capterra

I've watched many fleets struggle with ELD implementation. EROAD was smooth and easy. I can teach a driver the ELD functionality in 5-10 minutes.

Pros
I will keep this short and simple. EROAD is by far the best ELD/Tax/GPS fleet management solution out there. I trialed the top 12 providers over a period of 6 months. Not a single product was nearly as simple, efficient, and reliable as EROADs. Save yourself the headache. Go EROAD.

Cons
There is nothing I dislike about EROAD's product or EROAD's team.

Response from EROAD


Thanks for the awesome review, Adam. It made our day! - Your EROAD Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Deven Heidebrink

pros and cons

Used daily for 6-12 months
Reviewed 2019-05-18
Review Source: Capterra

Pros
- stand alone unit not a phone app - easy to use---good quality---great user manuals - very helpful support on the phone or emails however most of the stuff I have contacted them on was not able to be explained or was not option to fix or modify -----RAN out of space in the "cons" box - so heres a few more-------- - I wish the unit was a little bigger --- with all the typing that has to get input the buttons are kinda tiny unless you have tiny fingers - the small screen makes looking at some info kinda tiny- not that big of a deal but larger would be nicer

Cons
- logs my wife and I out anytime truck is off for 10 minutes-- be better for owner operators to be able to change this setting-( I can see where if it was a big company and some other driver might jump in a company truck and drive on someone elses logs if they forgot to log out) other company ELD's I have used in the past didn't do this - not able to customize anything for owner operator use or to make changes to things - limited HOS " on duty tabs" - no load check tab-- no safety check tab- no truckwash tab etc... always have to type all info in-- other companies ELD's have had more "tab" options - deletes current BOL's every night at midnight gotta reinput all BOL numbers everyday and if you are running multiple stops and BOL's it is annoying - my first quarter 01/01/19 - 03/31/19 ODO miles from daily mileage activity reports were not the same as my Eroads IFTA 1st quarter mileage report -- large difference in miles traveled - all of the issues listed above were either something no one knew how to fix or have answers for and/or there is no way to add or remove any HOS tabs that might not apply to what a certain company wants to have for certain "duty reasons" ----- The "depot is easy to use on my laptop or ipad or iphone ----- I have run over the years with different company ELOGs and this unit is a pretty good unit - I really like the unit- I just wish it was more customizable to a companies wants or needs and larger

Response from EROAD


Thanks for your review, Deven. Few ELD suppliers take the security of the driver's data as seriously as EROAD does, so you don't find features like the timed automatic logout. The BoL's dropping at midnight is done purposefully to protect the driver from continuing with one in error (since it can't be undone). Please feel free to call into Support, or continue using the chat feature, for further walk throughs with our Customer Success agents. Your feedback is appreciated. - Your EROAD Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Keith Minnick

EROAD Elog - Intial Review 4 months in after installation

Used daily for less than 6 months
Reviewed 2019-05-17
Review Source: Capterra

From the initial conversations with my salesperson to the 30-day trial period (Trunk Stock) to their detailed on-boarding schedule and commitment to ensure that we get off to a good start, to the excellent training materials, videos and documentation this has been a wonderful experience and transition to a great telematics company who is organized, great design (and ruggedized), cares about their customers vs. our old company where there product rarely worked, frustrated drivers and never returned calls and gave you the run around. Take heed telematics companies, EROAD got it right and deserves to have a higher market share. Highly recommend- you wont be dissapointed! They even gave me names and numbers of Safety Directors/Cpmpanies already on board and they confirmed for us our decision and had nothing to say but great things, which proved out to be true!

Pros
1. Elog- So easy to train drivers, very simplistic, logical and easy to use interface. My least tech savvy drivers picked it up no problem and rarely have any user issues or questions. I can even train Temp Drivers in under 5 minutes and they grasp it and execute per the Eroad instructions (which are great!) 2. Admin -Depot: This tool is so valuable for Safety and Dispatch. Both Elog and Depot software are very well designed and you can tell it was thoroughly tested. Both are always on and no down time. The standard reports are great and I use them for IFTA taxes, supplying dispatch with HOS statistics and to ownership for various trends and driver analysis. The map is great and we use it also with Google to provide real time estimates for time to a delivery location with customers. The detailed activity report is also great for looking at routes, stops and other metrics

Cons
No major complaints. I am working with my designated EROAD tech rep when I come across a report that would be of use (i.e. warnings when drivers are approaching an HOS violation) or a value that i would like in some reports (i.e. ability to do a certain date range vs. daily, weekly, monthly or quarterly). Eroad always responds to my emails, phone calls and takes my suggestions seriously and even reports back to me what there future plans are and where my request was sent to and it's status. Well done! Great company producing great products and software! Blows away our last telematics company that we had!

Response from EROAD


Thanks for your terrific review, Keith! It made our day to know we got it right. We count ourselves lucky to provide great service to awesome customers like you. - Your EROAD Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Keith Lucht

EROAD Activity review

Used daily for 6-12 months
Reviewed 2019-12-03
Review Source: Capterra

The EROAD ELD is a great tool for driver efficiency, DOT compliance and they have a top notch support team for driver training, ELD issues and management support. The EROAD system is a very reliable system.

Pros
1. The Depot a. Activity Vehicles Tab i. Vehicles: provides an excellent map display of the vehicle groups with several map options of map, satellite, terrain, traffic/road condition and address search. Ignition on or off. ii. Truck info box: the zoom in goes down close to the immediate area of the vehicle. Today’s journey shows the route of the vehicle from start to end or present location with stops. Send a message to the vehicle. Link the location to google maps. iii. Truck details: Vehicle snap shot information with links to edit vehicle details and vehicle groups. Displays the vehicle Ehubo communication status. iv. Truck activity: shows idle, turning engine off driver log in and log out. v. Messages: View messages, send a new message or broadcast a message to all vehicles vi. Daily Activity: shows vehicle and driver time line alongside the vehicle map locations with numerous export and print functions. vii. Event log is great for detailed vehicle status three to four times a minute for location , turning, speed, gps and cell quality. This is great for providing data for motorist complaints or disputes. b. Activity Drivers Tab i. Duty status: time driving, on duty, off duty with the date and time. 14 hour column, drive column and 70 hour column for driver log status. ii. Link to edit driver iii. Link to view driver logs. iv. Easy to read driver log details and grid with export function.

Cons
No dash cam option, however EROAD is working to add this option soon.

Response from EROAD


Keith, thank you so much for taking the time to leave this review. We really appreciate you being an EROAD customer and helping to share the word about us. - Your EROAD Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nicklos Decorte

Only product to consider

Used daily for 1-2 years
Reviewed 2019-12-03
Review Source: Capterra

Overall experience was great. I really enjoyed working with the sales team, and Soona their consultant.

Pros
As an experienced business systems analyst I put several ELD products under the microscope to not only address our compliance needs but also business challenges. The ELD mandate was a nightmare for our company because we are not truckers. We drill water wells and operate 24/7. Their consultation and Customer Service was top notch. In a sea of fly-by-night companies attempting to capitalize on this new government regulation, E-Road stands out because of their many years of experience with fleet tracking in management software.

Cons
Needs a non-regulated driving mode added

Response from EROAD


We're happy our fleet management solution helped you meet your business objectives and banished the HOS compliance nightmares. We enjoy working with you, too, Nicklos! - Your EROAD Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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EROAD pricing

Starting from
$35/month
Pricing options
Free trial
Subscription
View Pricing Plans

Contact EROAD for pricing information.

EROAD features

API
Activity Dashboard
Location Tracking
Real Time Data
Real Time Monitoring

Automatic Notifications (33 other apps)
Billing & Invoicing (36 other apps)
Data Import/Export (29 other apps)
Delivery Tracking (46 other apps)
Dispatch Management (35 other apps)
Email Notifications (29 other apps)
GPS (33 other apps)
Order Management (38 other apps)
Real Time Updates (32 other apps)
Reporting & Statistics (47 other apps)
Route Optimization (34 other apps)
Shipping Management (52 other apps)
Status Tracking (39 other apps)
Third Party Integration (39 other apps)
Transportation Management (30 other apps)

Additional information for EROAD

Key features of EROAD

  • Driver management
  • Fuel management
  • Mileage tracking
  • Maintenance management
  • Trip logs
  • Vehicle tracking
  • Fuel cost management
  • IFTA reporting
  • Vehicle speed tracking
  • E-logs/Hours of Service
  • Compliance management
  • Project time tracking
  • Real time monitoring
  • Safety management
  • Activity dashboard
  • Risk alerts
  • Location tracking
  • Geolocation
View All Features

Benefits

Track and record hours of service using the EROAD ELD hardware device which can be fitted into driver’s cars and synchronized with the engine to record the number of hours served by each driver. It also connects to the EROAD software for real time data sync.

Manage electronic tax compliance with EROAD, which offers tools for carrying out IFTA (international fuel tax agreement) returns, managing electronic Oregon weight-mile tax (WMT) and Oregon road use assessment fee (RUAD) taxes, and more.

Keep track of entire fleets and manage behavior with tools including daily fleet activity reports, a satellite map for vehicle tracking, fuel tracking and management, and more.

Ensure that all drivers are complying with safety measures and track and report on safety aspects such as speeding, harsh braking, engine idling, and more. Use this data to provide driver-specific feedback and training.

Encourage employee engagement and motivate drivers using gamification features such as the EROAD leaderboard which benchmarks driver’s performance again other employees and industry benchmarks.