EROAD Pricing, Features, Reviews & Comparison of Alternatives

EROAD

Fleet management with ELD, compliance, tax & safety tools

4.51/5 (99 reviews)

EROAD overview

What is EROAD?

EROAD is a cloud-based fleet management platform which offers an electronic logging device (ELD), tax compliance management, fleet tracking, and safety compliance management. Designed to help businesses in the transportation industry to manage and track their fleet while maintaining electronic compliance, EROAD includes tools for automatic data capture, sending real-time notifications, and reporting for tax and audit purposes. The EROAD software integrates with a proprietary, rugged EROAD ELD touchscreen device for recording data in-vehicle.

The EROAD electronic logging device (ELD) hardware can be installed into fleet vehicles and synchronizes with the engine to record hours of service, track mileage, log violations, and more, and all data captured is automatically recorded in the EROAD cloud-based platform. Drivers can also use the touchscreen ELD device which is synced with the EROAD software in order to access the web-based portal and view their individual metrics. The ELD and Tax Compliance module also offers tools for managing electronic taxes through recordkeeping and reporting, carrying out IFTA (international fuel tax agreement) returns, managing electronic Oregon weight-mile tax (WMT) and Oregon road use assessment fee (RUAD) taxes, as well as recordkeeping for electronic IRPs.

EROAD facilitates vehicle and driver behavior tracking within the fleet management module, which also offers features including daily fleet activity reporting, satellite map tracking, geofencing, fuel tracking and management, fleet optimization reporting, vehicle maintenance tracking, communication, and more. EROAD aims to help businesses reduce their operational costs by allowing managers to track fuel consumption, set up geofences, view reports on driver idleness, and investigate individual trips to see where wastage is occurring. The Safety Compliance module also monitors driver performance to indicate speeding, and provide insight into driver safety. Driver-specific feedback can be routed to managers to highlight areas for improvement in regards to safety factors such as speeding, engine idling, harsh breaking, traffic light breaches, and more.
www.eroad.com

Pricing

Starting from
$35/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
EROAD screenshot: View satellite maps to track vehicle locationsEROAD Depot – our secure web-based portalEROAD screenshot: Reports and dashboards can be created to view metrics such as speeding EROAD screenshot: Generate reports for specified time periods and filtered to drill down on specific dataEROAD screenshot: View reports alongside geographic maps to outline issues or risksEROAD screenshot: Drivers can be tracked in real time using EROADEROAD screenshot: Daily activity logs provide users with insight into each driver's workloadEROAD screenshot: Use the EROAD ELD within vehicles to track hours of service

EROAD user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.2
  4.4
  4.6
Nicklos Decorte

Only product to consider

Used daily for 1-2 years
Reviewed 2019-12-03
Review Source: Capterra

Overall experience was great. I really enjoyed working with the sales team, and Soona their consultant.

Pros
As an experienced business systems analyst I put several ELD products under the microscope to not only address our compliance needs but also business challenges. The ELD mandate was a nightmare for our company because we are not truckers. We drill water wells and operate 24/7. Their consultation and Customer Service was top notch. In a sea of fly-by-night companies attempting to capitalize on this new government regulation, E-Road stands out because of their many years of experience with fleet tracking in management software.

Cons
Needs a non-regulated driving mode added

Response from EROAD


We're happy our fleet management solution helped you meet your business objectives and banished the HOS compliance nightmares. We enjoy working with you, too, Nicklos! - Your EROAD Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aaron Henderson

Unparalleled in all ways!

Used daily for 2+ years
Reviewed 2019-12-09
Review Source: Capterra

Pros
I in house Demo’ed 13 companies when going on our search for a new ELD system. From the largest companies to the earliest start ups. Everyone got a fair shake. I used each companies software and telemetry systems and began a 3 month research project. Long story short it literally only came down to Eroads. The user interface was simplistic with the most applicability. The software was beyond anything any other company provided. Turning my IFTA nightmare into an IFTA dream now a days. The self generated reports have moved our company leaps and bounds with versatile fuel management reporti Nd, geofencing, Driver Safety, etc and that’s only three of the over 20 reports available. They even custom designed a software package for our light duty trucks and assets like skid steers and heavy equipment trailers and generators. I’ve met personally with their Director of Compliance, Soona Lee. Software designers from New Zealand. Sales associates. Customer Success representatives. They go all out even for the smaller accounts. As I said before..... they are unparalleled.

Cons
The only thing I could possible say I like the least is that a lot of the reporting factors are in 24 hour clocks versus the standard 12 hour clock we are used to. Lol. Very simple to overcome however.

Response from EROAD


Wow, thanks for the great review, Aaron! We're delighted that you're so happy with your EROAD solution. - Your EROAD Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alisha Wiley

suitable, not spectactular

Used daily for 1-2 years
Reviewed 2019-12-03
Review Source: Capterra

Pros
when we first chose EROAD, they were great! very supportive in getting things up and running. training videos and phone support were very helpful and my questions were always answered. the devices for the large trucks plug straight into the ECM which is super nice. however it wasn't explicitly stated that smaller trucks like f350 or dodge 5500 required a 3wire hardwire... im not an electrician, and there was no training video offered for customers to self install.

Cons
the worst part, 1.5 years into the service, the customer service has plummeted. I have a sales guy, a Bluetooth tech guy, a depo admin training guy, and a "customer success manager" which is useless, because all he does is "forward to the proper channels" - I could have saved an email and emailed the department or person I needed directly... but they want it to go through him first - complete waste of time. next, our devices have been failing left and right. weve had numerous problems with the OBDII Bluetooth connection devices in the smaller trucks.... now all of a sudden a lot of our other larger vehicles are not catching a signal or updating appropriately. trying to get any of this resolved is an act of congress

Response from EROAD


We're sad to hear your experience hasn't been spectacular, Alisha. EROAD Customer Success has reached out to you to make sure any issues you encounter are resolved fast. We're here to help. - Your EROAD Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Rick Grinols

Review of EROAD

Used daily for 2+ years
Reviewed 2020-08-24
Review Source: Capterra

Fantastic, taking any software and integrating it into your operation will have hurtles. From the selection process, to roll out and training, to now years of use, EROAD has provided top notch customer service. Problems are always going to come up. EROAD has proven to be a partner in helping solve any problem even those that are clearly in our operation...not even their issue. They helped us over and over solve our own problems....that's customer service!

Pros
We had another software product prior to EROAD. In comparison, EROAD is much easier for the user to understand. Because the user can easily understand the functionality the problems in the back office went away. This alone was a huge boost to our operation and an overall cost savings.

Cons
Our business uses 3/4 ton pickup trucks. These vehicles are only part time commercial motor vehicles. The ability to quickly put the vehicle in a non-regulated status is desired. EROAD is working on this feature, once on-line it will be a big improvement for our operation.

Response from EROAD


That's why we call it EROAD Customer Success - it's more than just service or support. Thank you for helping us spread the word! - Your EROAD Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Adam Gallagher

The best there is, the best there was, and the best there ever will be.

Used daily for 2+ years
Reviewed 2019-12-04
Review Source: Capterra

I've watched many fleets struggle with ELD implementation. EROAD was smooth and easy. I can teach a driver the ELD functionality in 5-10 minutes.

Pros
I will keep this short and simple. EROAD is by far the best ELD/Tax/GPS fleet management solution out there. I trialed the top 12 providers over a period of 6 months. Not a single product was nearly as simple, efficient, and reliable as EROADs. Save yourself the headache. Go EROAD.

Cons
There is nothing I dislike about EROAD's product or EROAD's team.

Response from EROAD


Thanks for the awesome review, Adam. It made our day! - Your EROAD Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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EROAD pricing

Starting from
$35/month
Pricing options
Subscription
Free trial
View Pricing Plans

Contact EROAD for pricing information.

EROAD features

API
Activity Dashboard
Location Tracking
Real Time Data
Real Time Monitoring

Automatic Notifications (50 other apps)
Billing & Invoicing (57 other apps)
Delivery Tracking (70 other apps)
Dispatch Management (60 other apps)
GPS (44 other apps)
Order Management (62 other apps)
Order Tracking (46 other apps)
Real Time Updates (48 other apps)
Reporting & Statistics (71 other apps)
Route Management (48 other apps)
Route Optimization (52 other apps)
Shipping Management (79 other apps)
Status Tracking (63 other apps)
Third Party Integration (65 other apps)
Transportation Management (57 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for EROAD

Key features of EROAD

  • Driver management
  • Fuel management
  • Mileage tracking
  • Maintenance management
  • Trip logs
  • Vehicle tracking
  • Fuel cost management
  • IFTA reporting
  • Vehicle speed tracking
  • E-logs/Hours of Service
  • Compliance management
  • Project time tracking
  • Real time monitoring
  • Safety management
  • Activity dashboard
  • Risk alerts
  • Location tracking
  • Geolocation
View All Features

Benefits

Track and record hours of service using the EROAD ELD hardware device which can be fitted into driver’s cars and synchronized with the engine to record the number of hours served by each driver. It also connects to the EROAD software for real time data sync.

Manage electronic tax compliance with EROAD, which offers tools for carrying out IFTA (international fuel tax agreement) returns, managing electronic Oregon weight-mile tax (WMT) and Oregon road use assessment fee (RUAD) taxes, and more.

Keep track of entire fleets and manage behavior with tools including daily fleet activity reports, a satellite map for vehicle tracking, fuel tracking and management, and more.

Ensure that all drivers are complying with safety measures and track and report on safety aspects such as speeding, harsh braking, engine idling, and more. Use this data to provide driver-specific feedback and training.

Encourage employee engagement and motivate drivers using gamification features such as the EROAD leaderboard which benchmarks driver’s performance again other employees and industry benchmarks.