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illumin
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shine light on the value of your research with illumin!
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illumin - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2021
illumin overview
What is illumin ?
The Illumin Knowledge & Research Management System provides an efficient, customizable solution for library reference workflows.
It enables the creation of an audited, comprehensive, and searchable database which allows for the quick and effective sharing of pertinent knowledge.
Key benefits of using illumin
illumin has a robust request management interface, featuring:
* Multiple ways to generate and respond to requests
* A searchable knowledge base that retains all information passed through the system
* Email alerts to notify requesters and researchers of any updates made to their requests
* The ability to subscribe to requests in progress
* Unlimited custom forms and fields to capture the information you need
* Responses that may include rich text, multimedia, web resources and attachments
Increase Productivity and Streamline Management
illumin helps streamline your research and protects your organization’s valuable knowledge:
* At-a-glance and summary reports can be viewed and downloaded to determine service quality, staff efficiency and workload
* Priority and sensitive requests can be marked for attention. Sensitive requests cannot be accessed by other users, except the requester, researcher and team leader
* Stopwatch feature accurately tracks time spent researching and providing responses
* Email integration is supported at every step of the request workflow
Starting price
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illumin ’s user interface
illumin reviews
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- Likelihood to recommend10/10
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illumin 's key features
Most critical features, based on insights from illumin users:
All illumin features
Features rating:
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illumin pricing
Value for money rating:
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User opinions about illumin price and value
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illumin support options
Typical customers
Platforms supported
Support options
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illumin FAQs
illumin has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
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Q. What languages does illumin support?
illumin supports the following languages:
English
Q. Does illumin offer an API?
No, illumin does not have an API available.
Q. What level of support does illumin offer?
illumin offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support