Informe ta ville : Logiciel de gestion pour services techniques - 2026 Pricing, Features, Reviews & Alternatives

Informe ta ville : Logiciel de gestion pour services techniques is a cloud-based web and mobile platform designed for municipal technical services (centres techniques municipaux) in French communes, particularly those with populations between 5,000 and 10,000 inhabitants. It centralizes intervention management, agent scheduling, communal asset tracking, and geolocated citizen reporting in a single tool, replacing dispersed phone calls, emails, and paper-based workflows. Data is hosted in France and is RGPD-compliant; the web interface runs in any compatible browser (Chrome, Safari, Edge) with no software installation, and a companion mobile app is available on Android and iOS.

Informe ta ville : Logiciel de gestion pour services techniques covers the full lifecycle of a municipal intervention: citizens submit anomalies (roads, lighting, green spaces, buildings) with photos and geolocation via a free mobile app or browser, triggering automatic notifications to technical services. Office managers create, prioritize, assign, and track work orders through to closure, while field agents consult their assigned missions, locate interventions on a map, and update progress in real time. A communal asset registry stores buildings and equipment alongside their full maintenance history, and recurring intervention scheduling automates regular maintenance tasks. Role-based dashboards and statistics provide a real-time view of open tickets, resolved anomalies, and intervention durations, filterable by category. Administrators can customize report categories and sub-categories, moderate non-compliant citizen reports, and manage unlimited concurrent users and sessions. No installation fees apply, and a 30-day free trial is available with no commitment.