GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

OnBoard
Software for organizing and managing board meetings
Last updated: January 2025
Table of Contents
OnBoard - 2025 Pricing, Features, Reviews & Alternatives
Starting from
No pricing info
OnBoard’s pros and cons based on 1,026 verified reviews
To identify what users like and dislike about OnBoard, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.



Effective team collaboration
98% of reviewers feel positive about OnBoard's team collaboration features. Reviewers appreciate the software's integrations with tools like Slack and Google Drive, which centralize communication and collaboration. They say it allows real-time collaboration from anywhere, making task completion more efficient. Users also value the flexibility in sharing tasks and compiling reports, and they find the platform's continuous improvements based on user feedback very beneficial.
Outstanding customer service
97% of reviewers feel positive about OnBoard's customer service. Reviewers highlight the responsive and friendly support team, which assists with technical issues and provides valuable advice. They appreciate the ease of onboarding and the dedicated support throughout the evaluation, trial, and implementation phases. Users also mention the proactive approach of the customer service team in ensuring satisfaction and addressing any concerns promptly.

See related user reviews
Comprehensive training resources
96% of reviewers feel positive about OnBoard's training. Reviewers appreciate the extensive training sessions provided for different user types, which ensure a high level of user adoption. They value the personalized training videos, the option for unlimited training events, and the ease of scheduling sessions. Users find the training resources, including videos and webinars, very helpful in getting familiar with the software.

See related user reviews
Reliable support services
95% of reviewers feel positive about OnBoard's support services. Reviewers indicate that the support team is always available and responsive, providing quick resolutions to technical issues. They appreciate the professional and knowledgeable support staff who assist throughout the onboarding process and offer continuous support. Users also value the thorough and friendly assistance provided by the support team.
See related user reviews
Inconsistent issue resolution
43% of reviewers feel negative about OnBoard's issue resolution. Some users report occasional bugs and lack of functionality in certain features. They mention periodic connectivity hiccups and login errors, as well as issues with page numbering and large documents. Reviewers also note that the notification system for resolved issues could be improved.
Slow data saving
39% of reviewers feel negative about OnBoard's data saving capabilities. Users think the software sometimes lags when saving data, causing delays and occasional loss of information. They report that edits do not save instantaneously and that there can be a delay in typing and loading pages. This has led to frustration and the need to re-enter data at times.
See related user reviews
High Costs for Small Organizations
38% of reviewers feel negative about OnBoard's value for money/pricing. Some users indicate that OnBoard can be expensive, particularly for small businesses or non-profits. They find the cost of additional features and licenses to be high. Some reviewers report that expanding licenses significantly increases costs. They say the need to pay for each individual user can be a drawback.
See related user reviews
OnBoard's key features
GetApp's analysis of 118 verified user reviews collected between July 2021 and July 2024 identified OnBoard's most critical features and how it performs according to users.
Reviewers appreciate OnBoard's Meeting Management capabilities for simplifying note-taking, managing paperless remote meetings, and real-time syncing across devices. They find it valuable for creating and updating board packets, setting agendas, and linking reports. Users report that it saves time and keeps meetings organized and efficient. They also mention the ease of accessing meeting materials and the ability to integrate with personal calendars. However, some users note occasional issues with navigation speed and reliability during meetings. Of the 21 OnBoard users who gave detailed accounts of their use of Meeting Management, 100% rated this feature as important or highly important.
Users find OnBoard's Member Directory helpful for updating and accessing contact information, managing board members, and organizing groups and permissions. They appreciate the customization of permissions and the ability to sort members by individual or group. Reviewers indicate that it is user-friendly and provides a visual representation of member roles and terms. They also value the easy access to personal and professional information, although some wish for more social media integration. Of the 26 OnBoard users who gave detailed accounts of their use of Member Directory, 96% rated this feature as important or highly important.
See related user reviews
Reviewers highlight OnBoard's Document Management for centralizing and securing important documents like bylaws, budgets, and meeting materials. They appreciate the ability to organize, store, and search documents easily. Users report that it simplifies sharing and updating documents within agendas and resource folders. They find the security capabilities, such as remote device wiping, valuable. However, some users mention difficulties with large files and the need for better editing capabilities. Of the 45 OnBoard users who gave detailed accounts of their use of Document Management, 93% rated this feature as important or highly important.
See related user reviews
Users appreciate OnBoard's Access Controls/Permissions for allowing granular control over document visibility and user access. They find it useful for setting permissions for different committees and ensuring secure communication. Reviewers report that it helps maintain order and accountability by restricting access to confidential information. However, some users find the process of setting permissions somewhat clunky and suggest improvements for managing new members' access to old reports. Of the 35 OnBoard users who gave detailed accounts of their use of Access Controls/Permissions, 91% rated this feature as important or highly important.
See related user reviews
Reviewers value OnBoard's File Sharing capabilities for enabling secure and efficient document sharing among board members. They appreciate the ease of uploading, organizing, and accessing files in one central location. Users report that it simplifies communication and collaboration, especially for meeting materials and board packets. They also mention the ability to limit download permissions and the convenience of having all important documents readily available. Some users note occasional difficulties with document interaction. Of the 45 OnBoard users who gave detailed accounts of their use of File Sharing, 91% rated this feature as important or highly important.
See related user reviews
Users find OnBoard's Calendar Management helpful for organizing and scheduling meetings. They appreciate the integration with Outlook and the ability to send meeting invitations directly to calendars. Reviewers report that it keeps members informed and on task with reminders and easy access to meeting materials. They value the recent improvements to the calendar capability and the ability to manage multiple meetings and time zones. However, some users wish for better integration with MS Teams and an easier interface. Of the 29 OnBoard users who gave detailed accounts of their use of Calendar Management, 90% rated this feature as important or highly important.
See related user reviews
All OnBoard features
Features rating:
OnBoard awards
OnBoard alternatives
OnBoard pricing
Starting from
No pricing info
User opinions about OnBoard price and value
Value for money rating:
Of 64 reviews that provide robust commentary on OnBoard's price and value, 62% mention it in a positive light.
Reviewers appreciate OnBoard's reasonable pricing, especially when compared to other platforms with similar functionalities. They find that it offers high-quality basic features without unnecessary extras, making it a cost-effective choice. Users think the integrated Zoom option and the ease of use add significant value. Some users report that OnBoard's pricing is better than many alternatives they evaluated, and they appreciate the flexibility in customizing sections and creating board books. They say the level of organization and time saved justifies the cost. Some reviewers feel that the product is somewhat pricey but worth the investment due to its functionality and support.
However, some users indicate that OnBoard can be expensive, particularly for small businesses or non-profits. They find the cost of additional features and licenses to be high, and some feel that the pricing structure can be confusing. Some reviewers report that expanding licenses or moving to higher-tier versions significantly increases costs. They say that the need to pay for each individual user can be a drawback, especially for organizations with fluctuating numbers of users. Some users feel that the platform is on the expensive side and not always worth the investment for smaller organizations.
Check .
To see what individual users think of OnBoard's cost and value, check out the review excerpts below.
OnBoard integrations (13)
Integrations rated by users
We looked through 1,026 user reviews, to identify which products are mentioned as OnBoard integrations, and what is the users perception.
“Zoom is integrated with OnBoard but if you launch zoom externally it is a better user experience. Certainly OnBoard manages the zoom scheduling and login. ”
“This is the virtual meeting platform for our virtual Board and Committee meetings”
“Conduct meetings with our various regions, committees and Board of directors. ”
Mike Deam
Director
Other top integrations
OnBoard support options
Typical customers
Platforms supported
Support options
Training options
OnBoard reviews
Overall rating
4.7
/5
1K
Positive reviews
97
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.07/10
745
251
26
3
1
OnBoard FAQs
OnBoard has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of OnBoard?
OnBoard has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does OnBoard support?
OnBoard supports the following languages:
English
Q. Does OnBoard support mobile devices?
OnBoard supports the following devices:
Android, iPad, iPhone
Q. Does OnBoard offer an API?
No, OnBoard does not have an API available.
Q. What other apps does OnBoard integrate with?
OnBoard integrates with the following applications:
Microsoft Outlook, Google Authenticator, Google Drive, Zoom Workplace, Azure Active Directory, Microsoft Teams, Microsoft Exchange, iCloud, OneLogin, Okta, Microsoft 365
Q. What level of support does OnBoard offer?
OnBoard offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat