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Tebra vs iTRUST Comparison (2026)

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Tebra

iTRUST logo

iTRUST

Overview

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

iTRUST enables professionals to seamlessly create, send, and manage all patients’ prescriptions. It lets professionals seamlessly communicate with patients via 2 way texting, automates appointment reminders, and recalls.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

1.3K

5

4

3

2

1

737

291

116

79

164

  • Value for money
  • Ease of use
  • Features
  • Customer support
63%
would recommend this app

5.0

151

5

4

3

2

1

147

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

“Try combining all patient's information to come up on screen not having to go to different tabs would speed up the process of verifying patients including insurance information.”
CD

Cheryl D.

Receptionist

“I Love Tebra, as I daily download ERA's from here and post them in our software, this give easy access to day-to-day ERA's and show in categorical wise and provides reviewed and Un reviewed ERA's.”
AK

Anish K.

Process Associate

“They never make me feel rushed and consistently go above and beyond to ensure that I not only resolve the issue at hand but also understand the "why" behind the process so that I can confidently manage it moving forward.”
BB

Barbara B.

Executive Director

Pros

“The platform really ties everything together with seamless integration between EHR, billing, and my AI tools, so I really only need one service!”
Verified reviewer profile picture

Deron B.

Prouct Engineer

“The speed, customer service and seamless integration between EHR, optical POS, billing, texting, and AI tools make iTRUST stand out.”
Verified reviewer profile picture

Valerie E.

Project Manager

“It offers excellent value for money, with secure, HIPAA-compliant systems and seamless multi-location management that truly enhances practice efficiency.”
Verified reviewer profile picture

Amanda G.

HR Generalist

Cons

“Our organization experienced ongoing workflow instability, lagging systems, unreliable reporting between EHR and billing functions, and repeated communication and support failures.”
Verified reviewer profile picture

Marina P.

CEO

“Basic functions of password resets or unlocking accounts should be basic, entry level skills that can be fixed. If not, then why does your customer support even exist? ”
EN

Elizabeth N.

CEO

“I would prefer to be able to get rid of the Practice Fusion integration, but Tebra does not have diagnosis choices with explanations for the ICD 10 in the encounter screen.”
EF

Eileen F.

office manager

Cons

“A con is that the experience felt a little basic, so there was not much room for customization or personalization.”
Verified reviewer profile picture

Taylor B.

File Assistant

“My only gripe is that it's only for crypto and metals but I wouldn't consider it con.”
TJ

Travis J.

Systems Analyst

“You get what you pay for and the upgrades will cost you, in this situation.”
Verified reviewer profile picture

Kelly D.

Procurement

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features111
  • API
  • Accounting
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Before & After Pictures
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Care Summaries
  • Charting
  • Check-in/Check-out
  • Claims Management
  • Claims Scrubbing
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Contact Database
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Exercise Library
  • Faculty/Staff Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Optometrists
  • For Physical Therapy
  • For Podiatrists
  • Formulary Management
  • HIPAA Compliant
  • Health Record Access
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Insurance Verification
  • Intake Management
  • Inventory Management
  • Invoice History
  • Lab Integration
  • Lab Results
  • Live Chat
  • Medical Billing
  • Medication Management
  • Messaging
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • Onboarding
  • One-to-One Messaging
  • Online Forms
  • Online Scheduling
  • Onsite Registration
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Management
  • Prescription Renewal
  • Progress Notes
  • Recall Tracking
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Room Scheduling
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduled/Automated Reports
  • Scheduling
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Telemedicine
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Wait List Management
  • Total features27
  • API
  • Accounting
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Before & After Pictures
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Care Summaries
  • Charting
  • Check-in/Check-out
  • Claims Management
  • Claims Scrubbing
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Contact Database
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Exercise Library
  • Faculty/Staff Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Optometrists
  • For Physical Therapy
  • For Podiatrists
  • Formulary Management
  • HIPAA Compliant
  • Health Record Access
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Insurance Verification
  • Intake Management
  • Inventory Management
  • Invoice History
  • Lab Integration
  • Lab Results
  • Live Chat
  • Medical Billing
  • Medication Management
  • Messaging
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • Onboarding
  • One-to-One Messaging
  • Online Forms
  • Online Scheduling
  • Onsite Registration
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Management
  • Prescription Renewal
  • Progress Notes
  • Recall Tracking
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Room Scheduling
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduled/Automated Reports
  • Scheduling
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Telemedicine
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Wait List Management

Integrations

  • Total integrations2
  • Microsoft Excel
  • QuickBooks Online Advanced
  • Total integrationsN/A
  • Microsoft Excel
  • QuickBooks Online Advanced

Alternatives

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