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ModMed vs iTRUST Comparison (2026)

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ModMed logo

ModMed

iTRUST logo

iTRUST

Overview

ModMed® BOOST RCM optimizes your practice’s financial health through automation, analytics and certified coders who know your specialty. Seamlessly integrated with EMA®, it helps reduce claim rework, improve collections and enhance cash flow visibility.

iTRUST enables professionals to seamlessly create, send, and manage all patients’ prescriptions. It lets professionals seamlessly communicate with patients via 2 way texting, automates appointment reminders, and recalls.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

568

5

4

3

2

1

396

114

27

13

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

5.0

151

5

4

3

2

1

147

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

“I entered into a five-year agreement at approximately $800+ per user per month for a two-provider setup. When my practice transitioned to a single provider, I was unable to reduce the number of users, despite multiple discussions with their team.”
DA

Danny A.

Physician

“The contract is highly restrictive, there is little to no ability to downgrade, and even in the setting of major practice changes, such as selling a practice, the financial obligations remain in place.”
DA

Danny A.

Physician

“Overall, between the high cost, limited flexibility, and operational inefficiencies, I would advise practices especially smaller or independent groups to carefully review contract terms and consider alternative EHR options.”
DA

Danny A.

Physician

Pros

“The platform really ties everything together with seamless integration between EHR, billing, and my AI tools, so I really only need one service!”
Verified reviewer profile picture

Deron B.

Prouct Engineer

“The speed, customer service and seamless integration between EHR, optical POS, billing, texting, and AI tools make iTRUST stand out.”
Verified reviewer profile picture

Valerie E.

Project Manager

“It offers excellent value for money, with secure, HIPAA-compliant systems and seamless multi-location management that truly enhances practice efficiency.”
Verified reviewer profile picture

Amanda G.

HR Generalist

Cons

“As far as body map, the pretibial area is so large and hard to document multiple biopsy sites in this area and have them documented with different names for clarification on path.”
LR

Lindsay R.

LPN

“The new update has forced us to enter in multiple duplicate meds and allergies which causes a delay in entering charts.”
BV

Brooklyn V.

Medical Assistant

“The diagnosis is often wrong and the plans are incomplete.”
Verified reviewer profile picture

Kenneth B.

director

Cons

“A con is that the experience felt a little basic, so there was not much room for customization or personalization.”
Verified reviewer profile picture

Taylor B.

File Assistant

“My only gripe is that it's only for crypto and metals but I wouldn't consider it con.”
TJ

Travis J.

Systems Analyst

“You get what you pay for and the upgrades will cost you, in this situation.”
Verified reviewer profile picture

Kelly D.

Procurement

  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features106
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Analytics
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Transcription
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Check-in/Check-out
  • Claims Management
  • Claims Scrubbing
  • Clinic Interoperability
  • Code & Charge Entry
  • Coding Assistance
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Consent Forms
  • Customizable Dashboard
  • Customizable Templates
  • Dashboard
  • Decision Support
  • Document Management
  • Drug Reference Database
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Faculty/Staff Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • For Dermatologists
  • For Medical Purposes
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Optometrists
  • For Orthopedics
  • For Pain Management
  • For Podiatrists
  • For Urologists
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Image Management
  • Imaging and X-rays
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice History
  • Lab Results
  • Machine Learning
  • Meaningful Use Certified
  • Medical Billing
  • Medical Terminology Database
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Natural Language Processing
  • ONC-ATCB Certified
  • Onboarding
  • One-to-One Messaging
  • Online Forms
  • Online Scheduling
  • Onsite Registration
  • Order Entry
  • Patient Education
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Physician Scheduling
  • Practice Management
  • Progress Notes
  • Recall Tracking
  • Recommendations
  • Records Management
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Room Scheduling
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Self Check-In/Check-Out
  • Self Service Portal
  • Speech Recognition
  • Surveys & Feedback
  • Task Management
  • Telemedicine
  • Templates
  • Treatment Planning
  • Video Conferencing
  • Voice Recognition
  • Wait List Management
  • Workflow Management
  • Total features27
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Analytics
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Transcription
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Check-in/Check-out
  • Claims Management
  • Claims Scrubbing
  • Clinic Interoperability
  • Code & Charge Entry
  • Coding Assistance
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Consent Forms
  • Customizable Dashboard
  • Customizable Templates
  • Dashboard
  • Decision Support
  • Document Management
  • Drug Reference Database
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Faculty/Staff Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • For Dermatologists
  • For Medical Purposes
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Optometrists
  • For Orthopedics
  • For Pain Management
  • For Podiatrists
  • For Urologists
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Image Management
  • Imaging and X-rays
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice History
  • Lab Results
  • Machine Learning
  • Meaningful Use Certified
  • Medical Billing
  • Medical Terminology Database
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Natural Language Processing
  • ONC-ATCB Certified
  • Onboarding
  • One-to-One Messaging
  • Online Forms
  • Online Scheduling
  • Onsite Registration
  • Order Entry
  • Patient Education
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Physician Scheduling
  • Practice Management
  • Progress Notes
  • Recall Tracking
  • Recommendations
  • Records Management
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Room Scheduling
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Self Check-In/Check-Out
  • Self Service Portal
  • Speech Recognition
  • Surveys & Feedback
  • Task Management
  • Telemedicine
  • Templates
  • Treatment Planning
  • Video Conferencing
  • Voice Recognition
  • Wait List Management
  • Workflow Management

Integrations

  • Total integrations2
  • Klara
  • Medsender
  • Total integrationsN/A
  • Klara
  • Medsender

Alternatives

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