Ivory AI - 2026 Pricing, Features, Reviews & Alternatives

Ivory AI is a cloud-based, custom-trained AI chatbot and virtual receptionist deployed directly on a business's existing website. It answers visitor questions, captures lead contact information, and books appointments around the clock, including after hours, evenings, weekends, and holidays. Designed for small to mid-sized local businesses, Ivory AI serves dental practices, law firms, medical clinics, real estate agencies, accounting firms, spas, fitness studios, and other local service businesses.

Each deployment is built on a custom AI knowledge base constructed from the business's own website content, services, hours, pricing, and policies. Business owners review and approve chatbot content before it goes live. Setup is completed within 48 hours with no technical work required from the business. The chatbot handles natural language questions from website visitors, collects contact details and appointment preferences within the chat conversation, qualifies leads for law firms, answers insurance and pricing questions for healthcare practices, and schedules appointments automatically. When a visitor inquiry cannot be fully resolved, the system sends an instant lead notification email to the business.

Ivory AI operates on a flat monthly cost model with no per-conversation charges, positioning it as a cost-structured alternative to full-time receptionist staffing ($45,000-$65,000/year) or third-party answering services ($4,000-$18,000/year). Because the system runs continuously with no downtime, breaks, sick days, or holiday gaps, businesses capture inquiries that would otherwise go unanswered outside standard operating hours.