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Jokko Logo

Cloud-based omnichannel AI chat platform for SMBs

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Jokko - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Jokko overview

What is Jokko?

Jokko is a cloud-based AI conversational platform that centralizes inbound customer and prospect messages from WhatsApp, Instagram, TikTok, Messenger, Telegram, and a web widget into a single unified inbox. Designed for small and medium-sized businesses, the platform deploys an AI-powered chatbot that responds automatically around the clock, including evenings, weekends, and high-demand periods, and qualifies leads by collecting intent, budget, product interest, and appointment requests before escalating conversations to a human agent. Human handoff alerts notify team members at the precise moment intervention is required. The platform is accessible via web application and native mobile apps on iOS and Android, allowing teams to monitor channels, respond to clients, and review key metrics from any location.

Jokko serves businesses across e-commerce, healthcare, education, real estate, and service industries, with particular positioning toward francophone markets operating between Quebec and Senegal. Configuration options cover AI tone, conversation objectives, escalation rules, and data collection fields, allowing businesses to tailor automated interactions to their specific acquisition and support workflows. Integrations include WordPress, Shopify, WhatsApp, TikTok, Telegram, Messenger, Instagram, and a web widget. An analytics dashboard tracks conversation volumes, channel performance, conversion rates, and AI usage patterns to support ongoing script and acquisition optimization.

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Jokko's key features

Most critical features, based on insights from Jokko users:

Adaptive follow-up
AI survey builder
Conversational ai interviewer
Multimedia support
Sentiment analysis
Voice

All Jokko features

Adaptive follow-up
AI survey builder
Conversational ai interviewer
Multimedia support
Sentiment analysis
Voice

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Jokko support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Documentation
Videos
Live Online

Jokko FAQs

Q. Who are the typical users of Jokko?

Jokko has the following typical customers:
Small Business, Large Enterprises

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Q. What level of support does Jokko offer?

Jokko offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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