Khova.ai - 2026 Pricing, Features, Reviews & Alternatives

Khova is an AI operations platform for multi-location restaurant groups, quick-service restaurant (QSR) chains, franchise operators and retail chains. It aggregates data from existing point-of-sale systems, labor scheduling tools and other operational sources into one interface, and turns it into prioritized, location-specific action plans for every shift. Managers get clear, ranked tasks at the start of each shift, without manual data analysis.

Most restaurant operations software sends tasks down from HQ. Khova starts with the manager. The platform is designed to reduce the cognitive load on frontline managers by translating complex operational data into what matters first: the priorities, the targets and the actions that move results in their location today.

Beyond internal data, Khova adds operational intelligence from outside the restaurant. It factors in local signals such as events in the area that affect footfall and demand, so each location’s shift plan reflects what is actually happening around it. Managers know before the shift starts when to expect a rush, how to staff for it and what to prioritize.

An integrated AI assistant answers operational questions on the floor, in the moment. A newsfeed and community chat keep HQ, area managers and stores aligned, so priorities set at the top actually reach the shift.

Khova supports franchise and multi-unit operators by giving district managers and above cross-location visibility, with performance comparisons and trend identification across the entire portfolio. Role-based access ensures that each user, from shift manager to regional director, sees the data and recommendations relevant to their scope of responsibility.

The platform connects to existing tech stacks through integrations, so operators don’t need to replace current systems. That keeps adoption fast for established restaurant groups and retail chains.

Core capabilities:

• Shift-start briefings with prioritized, location-specific action plans

• Labor and sales performance tracking

• Local event intelligence for demand and staffing

• Anomaly detection

• Escalation workflows

• AI assistant for frontline managers

• Newsfeed and community chat

• Cross-location performance comparison and trend analysis

• Role-based access for every level of the organization

Khova closes the loop between data, decisions, execution and results. Operations teams see which actions were taken, by whom and what they changed. By consolidating operational signals that would otherwise be scattered across multiple tools, the platform helps management teams act on the highest-impact opportunities during each shift, supporting consistency of execution across locations and measurable improvements in labor efficiency and guest experience.

Who uses Khova:

Khova is built for chains with roughly 10 to 200 locations. Typical users are shift managers, restaurant managers, store managers, area managers and district managers. Buyers are CEOs, COOs, VPs of Operations and Operations Directors.

Common use cases include restaurant operations management, frontline execution, shift planning, store operations, labor optimization, multi-unit performance management and operational intelligence for QSR, casual dining, hospitality and retail.

Khova is used by 140+ hospitality and retail brands, including Salsa Shop, Alice Pizza, The Wilde, Frites Atelier and Sojubar.