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Konnect Insights
5
12
4
7
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer experience platform
Table of Contents
Konnect Insights - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Konnect Insights overview
What is Konnect Insights?
Konnect Insights is a cloud-based platform, which helps manage brand reputation, customer details, feedback, and customer experience for businesses across aviation, finance, food and beverage, IT, hospitality, retail, media and various other industries.
Konnect Insights’ social listening module enables marketers to track brand conversations across the web and determine consumers’ sentiments, demographics, and influence through the dashboard. With the social CRM module, agents can resolve queries and manage workflows through queuing, ticket history, auto-assignment, and classification. Team members can identify trends, pain points, and hits and misses through the social analytics tool. With its crisis management module, users can detect the social media presence and receive notifications about their response in real-time.
Konnect Insights offers integration with third-party applications such as Slack, Yellow.ai, Knowlarity, HubSpot, and more. Users can create satisfaction surveys, determine agent performance, test ideas, and share learnings. The application enables professionals to design charts using advanced features such as pivoting, columns, dimensions, filters, and measures.
Konnect Insights’s user interface
Konnect Insights reviews
Overall rating
4.6
/5
19
Positive reviews
95
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.95/10
5
4
3
2
1
12
7
0
0
0
Who uses Konnect Insights?
Based on 19 verified user reviews.
Company size
- Not enough reviewsSmall Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
- Not enough reviewsKonnect Insights's key features
Most critical features, based on insights from Konnect Insights users:
All Konnect Insights features
Features rating:
Konnect Insights alternatives
Konnect Insights
Starting from
500
/user
Per month
Infegy Atlas
Starting from
No pricing info
Lebesgue
Starting from
59
Per month
facelift
Starting from
1199
Per month
Konnect Insights pricing
Value for money rating:
Starting from
500
/user
Per month
User opinions about Konnect Insights price and value
Value for money rating:
Konnect Insights integrations (3)
Top integrations
Konnect Insights support options
Typical customers
Platforms supported
Support options
Training options