Konten - 2026 Pricing, Features, Reviews & Alternatives

Konten is a cloud-based AI voice agent platform designed for French SMEs, sole traders, professional practices, and B2B service providers that handle inbound calls without a dedicated receptionist. The platform answers every incoming call autonomously using conversational AI, responds in natural spoken French from a user-supplied knowledge base, routes calls to a human agent based on configurable conditions, and delivers a full transcript by email after each call ends. A geographic or non-premium-rate French phone number is activated immediately on account creation, and the agent is operational in under 30 minutes with no hardware, no PBX, no telecom configuration, and no developer involvement.

The platform is built entirely on European infrastructure. The conversational AI layer uses the Mistral AI large language model to interpret free-form caller requests and generate contextually accurate responses. Voice output is produced by Voxtral, Mistral AI's text-to-speech model, with a typical latency of 70 ms for a 500-character sample. A Retrieval-Augmented Generation (RAG) system allows users to upload PDF, DOCX, or TXT documents; these are vectorized and stored in a persistent index hosted in France, and the agent retrieves relevant passages at call time to ground responses in the user's own content. All AI processing, voice synthesis, and hosting run exclusively on European providers, with no data transiting outside the EU, satisfying GDPR requirements by default.

All plans include a French phone number, call minutes, voice synthesis, call transcription, Google Sheets integration, RAG knowledge base, call redirection logic, and automatic hang-up — with no add-ons or per-feature charges. Fixed monthly pricing runs from 23.99 EUR to 155.99 EUR, covering volumes from approximately 80-120 calls per month on the Starter tier up to 2,500 minutes per month on the Business tier, with a fixed overage rate of 0.12 EUR per minute. Konten also functions as a complement to existing cloud telephony platforms such as Aircall or Ringover for after-hours or overflow call handling. A free trial of 100 minutes is available at signup with no credit card required.