LastOpinion - 2026 Pricing, Features, Reviews & Alternatives

LastOpinion is a cloud-based, UK-hosted exit interview platform that collects structured, objective feedback from departing employees to identify individual leaving reasons and surface organisation-wide attrition trends. Leavers complete a short open-format questionnaire (approximately 10 minutes) on any smart device or computer. The platform manages distribution, automated reminders, data analysis, and reporting on behalf of the client, reducing the internal administration burden for HR teams.

Designed for HR professionals across organisations of varying sizes, LastOpinion supports all workforce types including deskless, hybrid, and office-based employees through multi-channel leaver invitations via email, SMS, QR codes, and drop-in kiosk mode. Survey content, branding, and communications are customisable, with multi-language support across 20+ languages and anonymous response options to encourage candid feedback. Third-party administration by the vendor promotes more open and honest leaver responses compared to direct face-to-face interviews.

Reporting covers 14 areas known to affect employee engagement and commitment, including career progression, reward and recognition, personal growth, well-being, job satisfaction, belonging, and independence, each ranked by impact on the leaving decision. Outputs include Individual Leaver Exit Profile Reports for use in follow-up interviews, group-level trend analysis, destination profiling, demographic breakdowns, real-time dashboard reporting, and PDF and Excel exports. Actionable intervention recommendations tied to top leaving reasons, combined with benchmarking against external comparator data, equip HR teams with the insight needed to inform and refine retention strategy.