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Lucky Orange
5
204
4
51
3
10
2
3
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Website heatmaps, session recordings & AI-powered insights
Table of Contents
Lucky Orange - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Lucky Orange overview
Based on 268 verified user reviews
What is Lucky Orange?
Reviews for Lucky Orange come from a wide variety of industries, including retail (13% of reviewers), marketing and advertising (9%), and computer software (5%). The most frequent use case for Lucky Orange cited by reviewers is heatmap analysis (57% of reviewers).
What do users say about Lucky Orange pricing?
Most reviewers indicate Lucky Orange delivers strong value for money, as they appreciate its affordability and feature-rich plans. Some users say the pricing structure and recent changes can be restrictive, especially for startups or tight budgets.
Starting price
per month
Pros & Cons
Customer Support
Heatmaps
Visitor Tracking
Data Analysis
Lucky Orange’s user interface
Lucky Orange review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Lucky Orange?
Users report that Lucky Orange provides valuable insights into visitor behavior through heatmaps, session recordings, and real-time tracking, helping them identify pain points and optimize website design for better conversions. They appreciate the intuitive interface, actionable data, and the ability to monitor user journeys, which supports data-driven decisions and enhances customer experience.
Some say pricing is reasonable for small businesses, though others feel recent increases make it less attractive. They note occasional bugs, missing recordings, and a learning curve with advanced features, but find customer support responsive and helpful when issues arise.
Select to learn more
Who uses Lucky Orange?
Based on 268 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Lucky Orange's key features
Most critical features, based on insights from Lucky Orange users:
All Lucky Orange features
Features rating:
Lucky Orange alternatives
Lucky Orange
Starting from
39
Per month
New Relic
Starting from
10
Hotjar
Starting from
40
Per month
Datadog
Starting from
15
Per month
Lucky Orange pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Daily session limits available
- Plans available for 700,000 sessions and above
- Dedicated support & prioritized feature requests
User opinions about Lucky Orange price and value
Value for money rating:
Of 24 reviews that provide robust commentary on Lucky Orange's price and value, mention it in a positive light.
Most reviewers indicate Lucky Orange offers strong value for money, highlighting its affordability, feature-rich plans, and immediate usefulness compared to competitors. They say the software provides a wide range of functionalities at a reasonable price, making it suitable for small businesses and those seeking cost-effective analytics. Some users report appreciating flexible pricing and the ability to access valuable insights quickly. However, some reviewers feel the rolling data limits and need to upgrade plans for more page views can be restrictive, and a few mention that recent pricing changes make it harder to justify the cost, especially for startups or organizations with tight budgets.
, and
Lucky Orange integrations (7)
Integrations rated by users
We looked at 268 user reviews to identify which products are mentioned as Lucky Orange integrations and how users feel about them.
Integration rating: 4.8 (13)
“I connect Shopify to assist with my product catalog and help to streamline all of my marketplaces into one place, 3DSellers.”
Amy S.
CEO
Integration rating: 4.8 (6)
“To analyze my google ads conversion rate to actual booking”
Hosam D.
Salon Owner
Integration rating: 4.5 (5)
Integration rating: 4.0 (4)
Integration rating: 5.0 (3)
Integration rating: 4.3 (3)
Lucky Orange customer support
What do users say about Lucky Orange customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Lucky Orange customer support.
The majority of users highlight Lucky Orange's customer support as responsive, friendly, and quick to resolve issues.
A significant portion of users appreciate the team's willingness to provide thorough explanations and proactive assistance.
Widespread user sentiment notes that support is helpful during setup and continues to be accessible for ongoing questions.
Support options
Training options
To see what individual users say about Lucky Orange's customer support, check out the review snippets below.
“They've got great customer support that proactively reaches out to address issues or concerns you have.”
Joe B.
Ecommerce Director
“I've only had to contact customer support one time and they were very quick to respond and resolve my issue. ”
Stephen O.
Owner
Lucky Orange FAQs
Q. What is Lucky Orange used for?
Lucky Orange is a cloud-based website analytics and conversion optimization platform for ecommerce businesses, marketing agencies and website teams. It combines behavioral analytics, AI-powered analysis, visitor feedback and live communication tools to help teams investigate conversion barriers and prioritize website improvements. AI-powered analysis and visualization Discovery, Lucky Orange’s AI analytics assistant, answers plain-language questions about website performance and visitor behavior. Explore conversion patterns, compare traffic sources and investigate visitor frustration. Written findings link to relevant session recordings and heatmaps so teams can examine the supporting behavior. Discovery Visualize pairs written analysis with charts, graphs and lists in an interactive workspace. Compare visitor groups, explore trends and organize findings for internal reviews or client presentations. Users can rearrange or archive visual cards, download the workspace and ask follow-up questions about a specific card. Behavioral analytics • Dynamic Heatmaps capture clicks, taps, mouse movement and scroll depth, including interactions with dropdown menus and hover content. • Session Recordings show individual visitor journeys, helping teams investigate navigation, hesitation and friction. • Page Insights brings page traffic, engagement, frustration events and page speed metrics into one view. • Conversion Funnels show where visitors drop off between defined steps. • Form Analytics helps identify forms and fields that create obstacles to completion. • Visitor Profiles and a real-time Dashboard provide context for analyzing website activity. Visitor feedback and engagement Surveys support multiple-choice, rating, like/dislike and open-ended questions, with unlimited surveys and responses at no extra cost. Target surveys by exit intent, visit number, page, UTM parameters or custom segments. Announcements deliver targeted messages, while Live Chat and Live View help teams assist visitors during their website experience. Integrations and deployment Lucky Orange supports integrations and installation options for Shopify, Shopify Plus, BigCommerce, WordPress, Magento, Webflow, Unbounce and ClickFunnels. Connections with HubSpot, Google Analytics, Optimizely and Zapier help teams incorporate behavioral insights into existing marketing and optimization workflows. Google Tag Manager provides another installation option. Plans and data retention Plans scale by monthly sessions tracked and support unlimited team members. Base data retention starts at 60 days, with upgrades to 90, 180 or 365 days available. Discovery is available as an add-on to paid plans and is included in the seven-day free trial. Security and privacy controls Lucky Orange encrypts visitor data in transit using HTTPS and persistent data at rest using AES-256 or similarly high encryption standards. Keystroke masking replaces entered characters with asterisks before transmission. Additional controls include configurable text scrambling, CSS-based content exclusion and consent settings to help teams manage data collection and protect visitor privacy. Help Center documentation, onboarding resources and email support are available. Start a seven-day free trial to evaluate Lucky Orange using your own website data, or book a product demo to explore the platform before deploying it.
Q. What level of support does Lucky Orange offer?
Lucky Orange offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base
