LoyalsClub - 2026 Pricing, Features, Reviews & Alternatives

Most service businesses lose clients not to competitors, but to silence: a great first visit, then nothing pulls the client back. LoyalsClub is a retention layer built for that exact problem.

It is not a booking system or a POS replacement. It runs alongside whatever you already use (Fresha, Altegio, your till, your calendar) and adds the retention layer those tools lack. No new hardware is required.

HOW IT WORKS

Clients install one shared mobile app (iOS and Android) that works across every participating business - one account, one QR code, one wallet. There is no per-business app to build, market, or persuade anyone to download. Staff scan the client's QR at checkout from a dedicated scanner app to accrue points or redeem a reward. Owners manage everything from a web dashboard.

FOR OWNERS

- Dashboard: visits, revenue, and returning-client trends, with previous-period comparison.

- Lapsed-client list: clients sorted by days since last visit, so at-risk regulars surface before they are gone.

- Client records: visit count, points, and spend, recorded from QR scans at checkout.

- Rewards engine: you set the points rate, perks, first-visit bonus, and reward validity rules.

- Referrals: invites that reward both the referrer and the new client.

- Private post-visit feedback: routed to the owner instead of public review sites.

- AI suggestions: reward and outreach ideas generated from your own data, presented as suggestions for you to approve - not automated sends.

- Multi-branch: per-branch breakdown and per-branch configuration.

- Branded in-app page: your story, photos, socials, and tap-to-navigate directions.

ARCHITECTURE AND SPECS

Cloud-hosted, multi-tenant SaaS. Web dashboard for owners, native iOS and Android apps for clients, dedicated scanner app for staff. Role-scoped access separates owner, staff, and platform permissions. Your client data is yours: other participating businesses cannot see your clients, your rewards, or your numbers.

INTEGRATIONS

LoyalsClub is deliberately POS-agnostic and runs in parallel with your existing stack rather than integrating into it, so there is nothing to migrate and no vendor lock-in. Points and redemptions are driven by the staff QR scan at checkout.

LANGUAGES AND AVAILABILITY

Owner dashboard and client app available in English and Russian. 30-day free trial.

BEST FIT

Owner-operated service businesses that live on repeat visits: hair and beauty salons, barbershops, spas, aesthetic clinics, cafes, and gyms, typically 1-5 branches.