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MDidentity Logo

Reputation management system for healthcare practices

Table of Contents

MDidentity - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

MDidentity overview

What is MDidentity?

MDidentity is a reputation management solution that helps businesses monitor reviews and other online conversations about the practice, so teams can engage in the conversation right from the dashboard. Administrators can also use the canned responses to respond quickly and accurately while staying HIPAA compliant.

It’s important to monitor practice’s online reputation and keep an eye on what people are saying about the business online. Operators can identify and respond to negative reviews so that users don’t harm the business.

The system monitors all major social media platforms, including Facebook, Twitter, and Yelp.

Key benefits of using MDidentity

  • Businesses can streamline the online reputation with a single, customizable dashboard that lets teams generate, manage, and respond to patient reviews with ease.
  • Users can boost patient engagement by sending automated review requests via email or text, helping administrators gather more authentic feedback with minimal effort.
  • Operators can gain valuable insights into the practice’s performance through =reporting, real-time dashboards, and key performance indicators for each location and provider.
  • Supervisors can enhance patient satisfaction and reduce survey fatigue with simple, effective surveys that deliver actionable feedback and industry-standard scoring.
  • Starting price


    Alternatives

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    MDidentity’s user interface

    Ease of use rating:

    MDidentity reviews

    Overall rating

    4.9

    /5

    16

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.56/10
    Rating distribution

    5

    4

    3

    2

    1

    15

    1

    0

    0

    0

    Pros
    “Our patients are contacted daily and we have great success collecting and managing reviews that help us to sell the value and quality of our medical services to others.”
    ta

    theresa a.

    Executive Director of Marketing

    “Great system to effectively increase and generate good reviews. Integration and setup was quick and easy.”
    HN

    Hollie N.

    Marketing

    “Outstanding product that is fully integrated with AdvancedMD practice management software and other major vendors. Integration and setup is seamless and effective producing great results.”
    JC

    Joe C.

    President & CEO

    Cons
    “Sometimes there is a lag with the widgets and the data does not display the correct number of reviews.”
    YV

    Yarely V.

    Marketing Data Analyst

    “We call every patient that feels that they had a unfavorable experience for one reason or another. I just know there are some patients that don't want to be contacted.”
    EL

    Elena L.

    Director, Practice Development

    Who uses MDidentity?

    Based on 16 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Hospital & Health Care
    Medical Practice
    Marketing and Advertising
    Computer Software

    Use cases

    Reputation Management
    Account Management

    MDidentity's key features

    Most critical features, based on insights from MDidentity users:

    Review generation
    Third-Party integrations
    Social media integration
    Widgets
    Response management
    SEO management

    All MDidentity features

    Features rating:

    Search/Filter
    Review monitoring
    Reporting/Analytics
    Engagement tracking
    Campaign management
    Access controls/permissions
    Alerts/Notifications
    Customizable reports
    API
    Sentiment analysis
    Segmentation
    Search
    Review request
    Activity dashboard
    Reporting & statistics
    Performance metrics
    Negative feedback management
    Media monitoring
    Data visualization
    Dashboard
    Customizable templates
    Customizable fields
    Customizable branding
    Customer experience management

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    Free

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    MDidentity pricing

    Value for money rating:

    Starting from

    Free

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about MDidentity price and value

    Value for money rating:

    To see what individual users think of MDidentity's price and value, check out the review snippets below.

    “Our patients are contacted daily and we have great success collecting and managing reviews that help us to sell the value and quality of our medical services to others.”
    ta

    theresa a.

    Executive Director of Marketing

    “Great system to effectively increase and generate good reviews. Integration and setup was quick and easy.”
    HN

    Hollie N.

    Marketing

    MDidentity support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    Chat

    Training options

    Live Online
    Documentation
    Videos
    Webinars

    MDidentity FAQs

    Q. What type of pricing plans does MDidentity offer?

    MDidentity has the following pricing plans:
    Pricing model: Free

    These products have better value for money


    Q. Who are the typical users of MDidentity?

    MDidentity has the following typical customers:
    Freelancers, Small Business


    Q. What languages does MDidentity support?

    MDidentity supports the following languages:
    English


    Q. Does MDidentity offer an API?

    Yes, MDidentity has an API available for use.


    Q. What other apps does MDidentity integrate with?

    MDidentity integrates with the following applications:
    Nextech EHR & PM, MDprospects, Compulink Healthcare Solutions, Clearwave, CareCloud, AdvancedMD EHR


    Q. What level of support does MDidentity offer?

    MDidentity offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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