MedSupport - 2026 Pricing, Features, Reviews & Alternatives

MedSupport eMAR is an electronic Medication Administration Record system developed by CaraSolva. The platform consolidates medication orders, vital signs, treatments, tasks, calendar functions, and real-time alerting into a single, intuitive interface. It serves healthcare agencies across sectors such as intellectual and developmental disabilities, behavioral health, assisted and senior living, substance use disorder treatment, and day programs. The platform has been adopted by over two hundred agencies in thirty-three states and has demonstrated adaptability to varied regulatory environments and organizational structures.

MedSupport includes comprehensive medication management capabilities that maximize accuracy and streamline workflows. A unified To-Do List ensures that staff complete medication, vital sign, treatment, task, and appointment workflows in one cohesive process. Critical pop-over notes with mandatory acknowledgment enforce safety before documentation. PRN management features allow grouping by symptom or diagnosis, threshold configuration, and optional order sets. Insulin management supports customized scales, including sliding scale, meal schedule, or daily dosage, accompanied by documentation of glucose and insulin trends for communication and education.

Secure pharmacy integration eliminates transcription errors by accepting medication and demographic data directly from external systems. Real-time synchronization updates all records and forms instantly, while delivery confirmation functionality and a paperless design ensure that all team members access current information from any location. Team connectivity is supported through customizable alerts via text, email, and in-application notifications, which deliver critical information to designated personnel promptly.

Extensive configuration options enable alignment with organizational policies and regulatory requirements. Terminology, documentation symbols, task schedules, and person-specific instructions can be tailored to meet accrediting standards. User access management supports unlimited roles with granular permissions, optional integration with selected electronic health records, single sign-on capabilities, and location-based views. A comprehensive library of forms and reports supports audit readiness, performance indicator tracking, and certification monitoring with enforced controls for expired credentials.