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PioneerRX Pricing, Features, Reviews and Alternatives

PioneerRX product overview

What is PioneerRX?

Designed around patient care and operational efficiencies, PioneerRx connects the front-end to the back office, providing both patient and staff with real-time information. We have streamlined all of pharmacy software needs, including scheduling, inventory management, provisioning, and billing.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

In Person
Webinars
Documentation

PioneerRX features

Functionality

4.8

/5

89

Total features

15

2 categories

Most valued features by users

Claims Management
Workflow Management
Electronic Signature
Multi-Store
Point of Sale (POS)
Barcode / Ticket Scanning
Prescription Processing
Compounding

PioneerRX users reviews

Overall Rating

4.8

/5

89

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.33/10
Rating distribution

5

4

3

2

1

77

9

1

1

1

Pros
I also like how there is a central database of doctors so that i rarely have to manually enter MD info. The ability to look up insurance info is wonderful also.

AR

Andrew R.

I love the ease with which to do everything. I have a saying about pioneer, "if you can dream it you can do it.

JJ

Jared J.

Operation is practically flawless which is amazing on a Windows platform-very stable. Even though we primarily use in house support, Pioneer is very responsive when called upon.
AvatarImg

Terry M.

Cons
Specifically, Nour advised PioneerRx of the following problems. There are too many statuses; many more than the essential will call, filling que, in-take que, rejection que and on order.

aa

ahmed a.

Our system almost prevents the errors of the past. It also prevents losing money.

JF

Joel F.

The alert for non-matched/incorrect item in the check screen is inadequate. The reports can be difficult to manage, there are lots of reports to choose from, but not always the exact one you want.

WB

Whitney B.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I am very impressed with PioneerRX's functionality and versatility.

Reviewed 4 years ago

The ability to customize the software to maximize our workflow is great. We also love the ability to glean data from PioneerRX to analyze our business.

Pros

The best aspect of PioneerRx by far is their customer service (Erica, in particular is great). They are very responsive to help requests, often calling back within minutes of a request. They are willing to spend as much time as needed with you until you are satisfied the issue has been resolved. In the rare instance they are unable to answer your question right away, they will forward the issue...

Cons

There is nothing in particular that I do not like about PioneerRX. I would like the developers of PioneerRx to continue to listen to the community regarding changes they wish to see in Pioneer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great product with great support

Reviewed 5 years ago

I bought Pioneer in 2013 after using QS1 for 20 years. The system did not transfer the competitive prices from QS1 that I had set into the old software, and I had difficulty in maintaining a good margin on low priced generics as well as maintaining continuity on pricing, especially generics. After muddling through it for 3 years and doing the best we can, and voicing my frustrations on this site,...

Pros

it can do just about anything once you figure out how to work it.

Cons

it is technical and a bit convoluted so may require some serious training. the learning curve might be a bit steep.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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terribly inefficient software

Reviewed 5 years ago

none

Pros

No pros were added to this review

Cons

Nour advised PioneerRx that the software which was represented to be simpler, was actually much more complex to use. Specifically, Nour advised PioneerRx of the following problems: There are too many statuses; many more than the essential will call, filling que, in-take que, rejection que and on order. 75% of the data entry screen is blank and all of the essential and a significant amount of non-essential...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love this software! It is intuitive, functional and I have access to any information I might need.

Reviewed 4 years ago

Functionality, and improved workflow, reporting and tracking.

Pros

Almost everything! Any data that I need to report out is available and can be customized in a usable format. Pioneer's processes and workflows have decreased our processing times and added the accountability of always knowing where a prescription is at in the workflow. The checking process, the interfaces, and the functionality is top of the line and continually improving. Pioneer offers many features...

Cons

I would like to see more detailed training on new functionality. I am always made aware of new features, but sometimes struggle to completely understand all of the steps needed to implement the new features--without calling in to the support line.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best balance of ease of use and security features

Reviewed 3 years ago
Pros

- Highly customizable workflow - granular admin, pharmacist and tech access controls - Custom Rx Audit report make life easy for desk audits - DIR estimator - Profit report can be generated factoring in estimated DIR or GER fees - Cash pricing estimator based on chain competitors near you - POS and sale data can be accessed from any workstation & POS integrated within Rx module - Control medication...

Cons

- Onboarding & maintenance cost is high compared others in the market. ( worth the cost though ) - Patient profile history could use a search feature instead of filtering -

PioneerRX FAQs and common questions

Q. Who are the typical users of PioneerRX?

PioneerRX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does PioneerRX support?

PioneerRX supports the following languages:
English


Q. Does PioneerRX offer an API?

No, PioneerRX does not have an API available.


Q. What level of support does PioneerRX offer?

PioneerRX offers the following support options:
Chat

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