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CaseWorthy

A Scalable Case Management Solution For All Non-Profit Needs

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CaseWorthy Pricing, Features, Reviews and Alternatives

CaseWorthy product overview

What is CaseWorthy?

CaseWorthy is a provider of scalable case management software designed to support the community-led services of nonprofit organizations, government agencies and public administrations within the US. Promising a flexible, broadly customizable solution to match diverse deployment needs, CaseWorthy's outcomes-focused, organization-wide platform automates and streamlines data management and funder compliance processes. Organizations can therefore reconfigure key areas of the solution including workflows, forms, role-based access, data dashboards, service eligibility rules, searchable queries and more using a codeless apBuilder development tool. This flexibility makes case data management and service provision across a multitude of community programs possible such as employment, youth & family, senior services, homeless management, volunteer management, reentry, education, health center management, grants management, utility assistance, and more.

Key benefits of using CaseWorthy

• CaseWorthy is a cloud-based case management platform designed to support the deployment of community social services by public administrations, councils, nonprofit & human services organizations and government agencies within the USA.

• Serves community case programs including general case management, data collection & data management for programs including employment services, homeless management, youth & family services, developmental disability services, grants management, volunteer management, senior services, behavioral health/mental services and energy assistance. Case workers can manage each case with ease utilizing the overview dashboards and notification features.

• Offering a fully configurable system, CaseWorthy can have its workflows, forms, look and general usability to be reconfigured to match specific usage requirements via its integrated apBuilder development tool.

• CaseWorthy Connect provides a two-way, secured web portal for granting employees, employers & partners, and clients anytime anywhere access to services information and resources, promising self-registration and enrollment, assesment completion & class registration, controls over data sharing plus the setup of SMS/email alerts and notifications.

• Reporting options span automated analytics with exportable charts and graphs, compliance and operational reports leveraging real time data, plus business intelligence capabilities with custom client-facing dashboard creation.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum

Training options

Webinars
In Person
Live Online
Videos
Documentation

CaseWorthy pricing information

Value for money

4.4

/5

40

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CaseWorthy features

Functionality

4.5

/5

40
Total Features34 5 categories

Most valued features by users

Scheduling
Reporting & Statistics
Document Management
Compliance Management
Self Service Portal
Workflow Management
API
Case Management

Functionality contenders

CaseWorthy users reviews

Overall rating

4.5

/5

40

Positive reviews

95%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.11/10
Rating distribution

5

4

3

2

1

23

15

1

0

1

Pros
However, once I was assigned a strong project manager and analyst, things moved pretty smoothly. There was excellent communication, quick response, and a willingness to work through any challenges.

MG

Mary G.

We are very pleased and consider our selection of CaseWorthy to be a very worthwhile investment which will gain tremendous efficiencies in our operation.

CW

Carlton W.

Our development team also appreciates the copious amount of data we are able to deliver that helps showcase what our organization does. We are very thankful for CaseWorthy.

Ashley I.

Cons
The inability to upload csv files. Some of the forms are standard reports are hard coded with the inability to make changes.

DJ

Donnell J.

Hence my main objective was to find a product that could be customized without going back to the vendor to pay and pay. You will not need to create work-arounds with CaseWorthy.

PD

Peter D.

Inability to communicate with other systems via API.

JG

Joseph G.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We Love CaseWorthy

Reviewed 2 years ago

We have been with CaseWorthy since 2012 and have had a great partnership. We needed a software that would grow as we grew and they have definitely delivered. There is an abundance of functionality that truly helps our staff stay organized, efficient, and accountable. Our development team also appreciates the copious amount of data we are able to deliver that helps showcase what our organization does. We are very thankful for CaseWorthy!

Pros

There is a lot to love but most of all we love how easy it is to customize. I have very little technical background and am able to create lists and fields with ease. We also love the scan card function! It helps keep our facilities safe and our outputs accurate.

Cons

There can be a lot of navigating and clicks to get somewhere.

Vendor response

Thank you so much for your review! We love and appreciate your organization as part of our CaseWorthy family!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

St. Patrick Center Review

Reviewed 2 months ago

CaseWorthy's customer service continues to improve over the 3 years I have worked with them. They are responsive and do their best to meet the needs of my organization. Their product meets the needs of my agency and is reasonably priced compared to other vendors.

Pros

The level of customization is unparalleled, and the baseline features launched with the product provide an excellent skeleton and sandbox for the introduction of new tools. Additionally, it strives to make system administration easier.

Cons

Latency and outages happen during normal hours of operation. Unclear data mapping; specifically regarding reporting. Inability to communicate with other systems via API.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Review of Caseworthy from HMIS Project Manager

Reviewed 2 years ago

Our current account manager is knowledgeable, supportive and prompt with followup.

Pros

What I like the most is that it is a web based system.

Cons

The software has so much flexibility to be setup for many things, but this causes trouble for our user base as they get confused by all the options they don't use. Would like to see more documentation, videos etc on the portal for how to use it.

Vendor response

Thank you, Sherry, for your review; we really appreciate it! It's great to see that your AM has been so helpful for you and your organization and we'll be sure to share your feedback on the setup and documentation with our Training & Customer Success depts to make improvements for your team and others moving forward. Please don't hesitate to reach out if you need anything!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CaseWorthy for recording and tracking the homeless population

Reviewed 2 months ago

CaseWorthy provides us the tools we need to comply with state and federal reporting requirements, as well as assisting with providing the data necessary for grant writing.

Pros

Negotiating with upper management and working with customer service have both been easy and rewarding. The system provides us with insight on the movements of the homeless through the continuum. The data is invaluable in community discussions.

Cons

I can only say that the migration from one software vendor to another was difficult but more because the other vendor's software was "homegrown." There was some miscommunication in the beginning, but it was resolved quickly and easily.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A Flexible Partner and Strong Baseline Product

Reviewed a year ago

CaseWorthy provides strong customer support. Our project manager, [SENSITIVE CONTENT HIDDEN] and analyst, [SENSITIVE CONTENT HIDDEN] worked extensively to make our implementation experience the best possible. I highly recommend their work. They helped us to identify baseline and custom solutions that will grow with our agency. By figuring out our 'must-haves' and 'nice-to-haves', they supported a phased go-live experience over the course of 1.5 years. We have what we need now and are structured to keep evolving the system. Thank you, CaseWorthy!

Pros

CaseWorthy caters to clients with diverse needs. The product's scalability is unique compared to its competitors. Unlike Netsmart or Social Solutions, which focused on either electronic medical records or case management records, CaseWorthy bridged our requirements for billing Medi-Cal and recording day-to-day case management. For the large nonprofit that straddles multiple social service, market segments (housing, aging, immigration, youth development), CaseWorthy offers us a rare, one-size-fits-all solution. The depth and breadth of its features fit our 35 programs' needs. Now, we store and analyze information in one place, and have the ability to streamline operations with innovation.

Cons

CaseWorthy is continuing to refine its implementation process. Document your requirements, workflows and data fields to help this partnership. You will get the most out of implementation if you have a dedicated team internally. CaseWorthy will listen and respond to suggestions for improvement.

CaseWorthy FAQs and common questions

CaseWorthy has the following pricing plans:
Pricing model: Subscription


CaseWorthy has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


CaseWorthy supports the following languages:
English


Yes, CaseWorthy has an API available for use.


CaseWorthy offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum

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