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Onoff Business Logo

Cloud-based business phone system for SMEs & enterprises

Table of Contents

Onoff Business - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Onoff Business overview

What is Onoff Business?

Onoff Business is a cloud-based business phone system that provisions professional mobile and landline numbers (French and international) to employees through a web or mobile application, with no SIM cards, desk phones, or hardware required. Calls, SMS, MMS, IVR, call recording, transcription, call tagging, and visual voicemail are managed from a centralized admin console accessible via iOS, Android, browser (Chrome, Safari, Firefox), or Chrome extension. VoIP and GSM carrier network calls switch automatically based on connectivity. Number assignment and reassignment are handled instantly from the admin console, and a public API supports number provisioning, user management, and call data retrieval for technical teams requiring deeper integration.

Onoff Business targets startups, SMEs, and large enterprises across real estate, consulting, technology, telecommunications, construction, automotive, luxury, and consumer goods industries, and is used by 4,000+ companies. The platform supports remote and distributed teams through cloud-hosted numbers accessible from any device. CRM integrations with Salesforce, HubSpot, Pipedrive, Odoo, Zoho, Zendesk, Freshdesk, Intercom, Modjo, and others automatically log calls, SMS, and voicemails. No-code automation is available via Zapier and Make, and Microsoft Teams is supported for SMS and calls. Pricing is commitment-free with no registration fees, no hidden costs, and a single invoice per organization.

On the Max plan, AI call evaluation automatically transcribes and scores every recorded call across 10 sales performance parameters, including greeting and rapport building, needs discovery, customer qualification, value proposition delivery, objection handling, negotiation skills, call control, and closing. Each evaluation produces a score (1-5), written rationale, confidence level, and coaching recommendation. Administrators can customize the weighting of each scoring criterion. A centralized AI call evaluation dashboard tracks evaluation trends, quality distribution, and per-user skill metrics. AI transcription via API delivers full speaker-by-speaker transcripts, call summaries, and action items.

Starting price

15per user

Alternatives

with better value for money

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Onoff Business’s user interface

Ease of use rating:

Onoff Business reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Onoff Business's key features

Most critical features, based on insights from Onoff Business users:

Accessibility
Activity dashboard
AI copilot
Alerts/Notifications
Automated attendant
Automatic call distribution
Callback scheduling
Call center management
Call disposition
Caller id

All Onoff Business features

Accessibility
Activity dashboard
AI copilot
Alerts/Notifications
Automated attendant
Automatic call distribution
Callback scheduling
Call center management
Call disposition
Caller id
Call list management
Call monitoring
Call recording
Call reporting
Call routing
Call tracking
Call transfer
Collaboration tools
Communication management
Computer telephony integration
Contact management
Customizable Caller ID
Customizable reports
For cloud phone systems
Generative ai
Interaction tracking
IVR
Mobile access
Mobile accessibility
On-Demand recording
Queue management
Real-Time analytics
Real-Time updates
Ring Groups
Role-Based permissions
Scalability
Security and compliance
SIP trunking
SMS messaging
Support and reliability
Third-Party integrations
Video conferencing
Virtual Extensions
Voice mail

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/user

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Onoff Business pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Connect

15

/user

Features included:

  • 1 national number
  • National calls
  • National SMS/MMS
  • Calls to Europe
  • International Calls
  • Cellular network calls
  • Call forwarding
  • Call transfer
  • Visual voicemail
  • on/off mode
  • SMS and calls scheduling
  • Voice messages
  • Multi device
  • Number portability
  • Number reassignment
  • Performance reporting
  • Call statistics
  • Call recording (3hrs)
  • Call tags
  • Call transcription (1h)

Advanced

26

/user

Features included:

  • All 'Connect' features +
  • 4000 national SMS and calls
  • 2 CRM integrations / no code
  • Call recording
  • Call transcription
  • Call tags
  • IVR (Routing number available)

Max

44

/user

Features included:

  • All 'Advanced' features +
  • Unlimited national calls and SMS
  • International calls to landlines & mobiles
  • Unlimited integrations (HubSpot, Pipedrive, Odoo, etc) & Salesforce
  • Unlimited IVR
  • Custom reporting/statistics
  • Call tags
  • AI call evaluation
  • Call heatmap
  • All 'Advanced' features included
  • User training sessions provided

User opinions about Onoff Business price and value

Value for money rating:

Onoff Business support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
Documentation
Videos

Onoff Business FAQs

Q. Who are the typical users of Onoff Business?

Onoff Business has the following typical customers:
Freelancers, Small Business, Mid-size Business

These products have better value for money


Q. What level of support does Onoff Business offer?

Onoff Business offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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