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OnReply Logo

Your reviews. Your voice. OnReply.

Table of Contents

OnReply - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

OnReply overview

What is OnReply?

OnReply is AI-powered Google review management software built for small businesses across restaurants, salons, hospitality, home services, and similar industries. The platform generates personalized review responses using Adaptive Voice technology, which uses selected writing examples and saved preferences to reflect each business's unique communication style rather than producing generic replies.

OnReply offers multiple response workflow modes to match different operational needs. Assisted Mode supports batch review approvals for teams managing high review volumes efficiently. Autopilot automatically responds to eligible positive reviews while routing sensitive or negative feedback to a manual review queue, giving businesses control over tone and risk. Individual approval and publishing options are also available for businesses that prefer a hands-on approach to every response.

Beyond response generation, OnReply includes a Get More Reviews Toolkit, providing customizable review invitation templates, QR codes, and customer outreach resources to support proactive reputation growth. Brand voice configuration allows businesses to define and maintain a consistent communication personality across all AI-generated content. The combination of automation, customization, and review solicitation tools positions OnReply as a focused reputation management solution for small business operators seeking professional-grade Google review management without requiring dedicated marketing resources.

Starting price

29flat rate /
per month

Alternatives

with better value for money

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OnReply’s user interface

Ease of use rating:

OnReply reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

OnReply's key features

Most critical features, based on insights from OnReply users:

Adaptive learning
AI copilot
AI/Machine learning
AI text generation
Alerts/Notifications
API
Automated responses
Autonomous task execution
Brand management
Competitive analysis

All OnReply features

Adaptive learning
AI copilot
AI/Machine learning
AI text generation
Alerts/Notifications
API
Automated responses
Autonomous task execution
Brand management
Competitive analysis
Competitive intelligence
Corporate reporting
CRM integration
Cross-system integration
Customer advocacy
Customer experience management
Customer feedback
Customizable fields
Customizable reports
Dashboard
Decision making
Employee advocacy
Employee performance
Engagement tracking
Generative ai
Hashtag tracking
Keyword tracking
Media monitoring
Multi-Channel distribution
Multi-step planning
Negative feedback management
Predictive analytics
Proactive assistance
Reporting/Analytics
Response management
Revenue reporting
Review monitoring
Review request
Review sharing
Scoring
Search/Filter
Sentiment analysis
SEO management
Social media integration
Social Media Management
Social networks monitoring
Team workflow
Template management
Third-Party integrations
White label
Widgets

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OnReply pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

29

Per month

Features included:

  • Adaptive Voice customization
  • AI review reply drafting
  • Review approval and publishing
  • Assisted Mode with batch approvals
  • Autopilot for eligible positive reviews
  • Review request templates and QR codes

Growth

59

Per month

Features included:

  • Adaptive Voice customization
  • AI review reply drafting
  • Review approval and publishing
  • Assisted Mode with batch approvals
  • Autopilot for eligible positive reviews
  • Review request templates and QR codes
  • Up to 3 users

Business

119

Per month

Features included:

  • Adaptive Voice customization
  • AI review reply drafting
  • Review approval and publishing
  • Assisted Mode with batch approvals
  • Autopilot for eligible positive reviews
  • Review request templates and QR codes
  • Up to 10 users

User opinions about OnReply price and value

Value for money rating:

OnReply support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk

OnReply FAQs

Q. Who are the typical users of OnReply?

OnReply has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What level of support does OnReply offer?

OnReply offers the following support options:
Email/Help Desk

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