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OpenTable vs Carbonara Comparison (2026)

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Good recommendations?

OpenTable

Carbonara

Overview

The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.

Free waitlist and reservation system for restaurants, seamlessly handle both walk-in customers and guests who have reserved tables.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

149

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

1.3K

991

275

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

4.8

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

Pros

“There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home.”

Mark G.

Company Director

“It’s a well‑established platform that excels at reservation management, offering a smooth and familiar experience for both diners and restaurants.”

Radha S.

Legal Assistant

“The user-friendly interface and automated confirmations also helped save time and increase operational efficiency.”

Louise C.

Marketing Director

Pros

“There isn't the availability yet for multiple users or permission sets, which isn't the end of the world, but it means we don't have the ability to track who made which changes, as our whole team shares one username/password.”

Jeff Z.

owner

“Would like to be able to secure reservations with a guest credit card”

Gina M.

Owner

“Does log you out a few times a day, luckily Google remembers my password 😂”

Owen R.

Cons

“Sometimes you have to enter your credit card information for certain reservations and you are charged if you cancel.”

Sara R.

Attorney

“Three days after we canceled our service, we received an erroneous review, and Open Table did not address the issue even though it had nothing to do with our restaurant.”

Mike F.

Owner

“The pricing is very expensive compared to its competitors - which we understand due to all the usage you can get out of the software and it being well-known.”

Katherine J.

Director of Marketing and Events

Cons

Not enoughreviews yet