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Carbonara

Free Digital Waitlist & Reservation App For Restaurants

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Carbonara Pricing, Features, Reviews and Alternatives

Carbonara product overview

What is Carbonara?

Carbonara Waitlist and Reservations is a simple and easy-to-use app for restaurants, cafés and bars. You will have full control over your restaurant with the various tools the app offers. With Carbonara, you will have both an innovative digital waitlist as well as a complete reservation system, everything available from your phone.

Key benefits of using Carbonara

- A digital waitlist to manage virtual queues;
- An online booking service to schedule reservations, and
- An innovative pre-ordering system to allow customers to buy beverages or order food before being seated
- Increase revenue by being able to seat more guests
- Reduce no-shows with FREE automated text messages to your customers

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Chat

Training options

Live Online
Documentation
Videos

Carbonara pricing information

Value for money

4.9

/5

35

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Carbonara features

Functionality

4.7

/5

35

Total features

32

3 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Alerts/Notifications
Mobile Access
Social Media Integration
Reminders
Booking Management
Real Time Notifications

Functionality contenders

Carbonara users reviews

Overall Rating

4.8

/5

35

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.63/10
Rating distribution

5

4

3

2

1

29

6

0

0

0

Pros
Allows our customers the piece of mind that they have a booking and helps us gauge our staffing levels. Congratulations carbonara on a super piece or hospitality software.
Completely satisfied with the app, its ease of use, and accessibility.
So happy to find this app, help a lot in managing reservations.
Cons
And inability to time slot covers. It can be a long wait time to get a help response/ unsure if I’m contacting the right people for a response.
No web based connectivity, ie. Cant be viewed on a laptop.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Assolutamente fondamentale

Reviewed a year ago

Le prenotazioni sono diventate molto più semplici e non commettiamo più errori. Anche i clienti sono contenti di ricevere i SMS di notifica.

Pros

L'app Carbonara è stata una delle scelte migliore che abbiamo compiuto. La usiamo giornalmente e non possiamo più farne a meno. Molto facile da utilizzare ed un assistenza velocissima.

Cons

Dovrebbero implementare l'accesso di diversi tipi di account, come amministratore e account normali.

Showing original review in Italian. See translation

Vendor response

Ciao Kristo, grazie mille per aver trovato il tempo di scriverci questa bella recensione. Ci fa sempre piacere leggere le opinioni soddisfatte dei nostri clienti, lavoriamo costantemente per fornirvi il miglior servizio che vi possa aiutare ad essere sempre organizzati al meglio. Abbiamo delle grandi novita per il futuro, e siamo impazienti di rendere la vostra esperienza ancora migliore. Cordiali saluti, Francesca Customer Success

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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La mejor app de gestión de reservas para hostelería

Reviewed a year ago

Es muy fácil comunicarse con los gestores de la app, a través de correo electrónico, ofrecen su ayuda pars cualquier duda. Es muy fácil de usar tanto para el empresario como para el cliente y tiene muy poco margen de error.

Pros

App muy fácil de usar, funciones claras y cómodas y gestionada por un gran equipo de profesionales siempre atentos por ayudar a los usuarios de la app. Funciona a la perfección.

Cons

De momento, cumple con todos los criterios necesarios para ser la mejor app para gestión de reservas para restaurantes. No he echado en falta ninguna función.

Showing original review in Spanish. See translation

Vendor response

Hola Laura, muchas gracias por esta fantastica rese?a en nombre de todo el equipo de Carbonara. Nos alegramos mucho de que nuestra aplicacion haya sido tan util para tu restaurante, siempre es un gran placer leer comentarios tan positivos. Trabajamos constantemente para mejorar la experiencia del restaurante y tu estimulo es muy importante para nosotros. Gracias de nuevo, esperamos hacer que tu experiencia sea aun mejor. Cordialmente, Francesca Customer Success

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Julie’s Kopitiam

Reviewed a year ago

I do love this app! It’s made life so much easier for us. Friendly service

Pros

It’s so user friendly and it’s made our booking system so much easier

Cons

Inability to merge tables together yet. And inability to time slot covers. It can be a long wait time to get a help response/ unsure if I’m contacting the right people for a response.

Vendor response

Hi Julie, Thank you for your review. We are really happy that you like the app, we are a young team and we are working constantly to make improvements and offer new and innovative functions. We are always available to help our customers, we will take better care of your feedbacks in the future. We look forward to make improvements and make your experience even better. Thank you for your trust from the whole Carbonara team!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helpful to new business and a stride above other competitors

Reviewed a year ago

100% couldn't live without it! Allows our customers the piece of mind that they have a booking and helps us gauge our staffing levels! Congratulations carbonara on a super piece or hospitality software

Pros

It's a straight forward and easy to use piece of software. From the booking link on you're website to automatically selecting tables, it free up a space in you're head to focus on the customers.

Cons

There is nothing in this app that you can humble with! The team behind the app are super knowledgeable and helpful to resolve any issues that may arise

Vendor response

Hi Stuart, thank you so much for writing us this great review! We really appreciate it, we are alway working to imporve our customer's experience and help them with their work. It's a real boost to our team when they get a good review and feel their efforts are appreciated. Thank you so much again, we look forward to make your future experience with Carbonara app even better! Best, Francesca Customer Success

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Grazie

Reviewed 7 months ago

Mi a permesso di gestire molto bene le prenotazioni dei tavoli .

Pros

1) Può essere usata da più camerieri nello stesso momento. 2) Facilità d’uso.

Cons

Nulla. Forse aggiungerei la funzione piantina con i tavoli liberi e prenotati .

Showing original review in Italian. See translation

Vendor response

Ciao Marco, grazie mille per la bella recensione. Siamo molto contenti che l'applicazione ti piaccia, siamo una squadra giovane che lavora costantemente per migliorare e offrire funzionalita nuove e innovative. Siamo impazienti di attuare miglioramenti e rendere la tua esperienza ancora migliore in futuro. Grazie per la fiducia a nome di tutto il team di Carbonara!

Carbonara FAQs and common questions

Q. What type of pricing plans does Carbonara offer?

Carbonara has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Carbonara?

Carbonara has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Carbonara support?

Carbonara supports the following languages:
English, French, Italian, Norwegian (Bokmal), Portuguese, Spanish, Swedish


Q. Does Carbonara support mobile devices?

Carbonara supports the following devices:
Android, iPad, iPhone


Q. Does Carbonara offer an API?

No, Carbonara does not have an API available.


Q. What other apps does Carbonara integrate with?

Carbonara integrates with the following applications:
Facebook Business Suite


Q. What level of support does Carbonara offer?

Carbonara offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Chat

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