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Carbonara Logo

Free Digital Waitlist & Reservation App For Restaurants

Last updated: October 2022

Carbonara Pricing, Features, Reviews and Alternatives

Carbonara FAQs

Q. What type of pricing plans does Carbonara offer?

Carbonara has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Carbonara?

Carbonara has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Carbonara support?

Carbonara supports the following languages:
English, French, Italian, Portuguese, Spanish, Norwegian (Bokmal), Swedish


Q. Does Carbonara support mobile devices?

Carbonara supports the following devices:
Android, iPad, iPhone


Q. Does Carbonara offer an API?

No, Carbonara does not have an API available.


Q. What other apps does Carbonara integrate with?

Carbonara integrates with the following applications:
Facebook Business Suite


Q. What level of support does Carbonara offer?

Carbonara offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Chat

Carbonara product overview

What is Carbonara?

Carbonara Waitlist and Reservations is a simple and easy-to-use app for restaurants, cafés and bars. You will have full control over your restaurant with the various tools the app offers. With Carbonara, you will have both an innovative digital waitlist as well as a complete reservation system, everything available from your phone.

Key benefits of using Carbonara

- A digital waitlist to manage virtual queues;
- An online booking service to schedule reservations, and
- An innovative pre-ordering system to allow customers to buy beverages or order food before being seated
- Increase revenue by being able to seat more guests
- Reduce no-shows with FREE automated text messages to your customers

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Chat

Training options

Live Online
Documentation
Videos
Webinars

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Pricing range

Starting from

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Per month

Other

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Why am I seeing this?

Carbonara pricing information

Value for money

4.9

/5

35

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Carbonara features

Functionality

4.7

/5

35

Total features

34

3 categories

Most valued features by users

Reporting/Analytics
Alerts/Notifications
Reporting & Statistics
Mobile Access
Real-Time Data
Availability Management
Booking Management
Booking Notes

Functionality contenders

Carbonara users reviews

Overall Rating

4.8

/5

35

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.63/10
Rating distribution

5

4

3

2

1

29

6

0

0

0

Pros
Allows our customers the piece of mind that they have a booking and helps us gauge our staffing levels. Congratulations carbonara on a super piece or hospitality software.
Love, my team love it and I've even recommend it to ours in our group.
Additionally, I've found the development team to be truly interested in feedback and accessible for questions.
Cons
And inability to time slot covers. It can be a long wait time to get a help response/ unsure if I’m contacting the right people for a response.
No web based connectivity, ie. Cant be viewed on a laptop.

Overall rating contenders

SB
AvatarImg

Stuart B.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Helpful to new business and a stride above other competitors

Reviewed 3 years ago

100% couldn't live without it! Allows our customers the piece of mind that they have a booking and helps us gauge our staffing levels! Congratulations carbonara on a super piece or hospitality software

Pros

It's a straight forward and easy to use piece of software. From the booking link on you're website to automatically selecting tables, it free up a space in you're head to focus on the customers.

Cons

There is nothing in this app that you can humble with! The team behind the app are super knowledgeable and helpful to resolve any issues that may arise

Vendor response

Hi Stuart, thank you so much for writing us this great review! We really appreciate it, we are alway working to imporve our customer's experience and help them with their work. It's a real boost to our team when they get a good review and feel their efforts are appreciated. Thank you so much again, we look forward to make your future experience with Carbonara app even better! Best, Francesca Customer Success

GM
AvatarImg

Gina M.

Restaurants, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Carbonara

Reviewed 3 years ago

Excellent - [SENSITIVE CONTENT] the BEST

Pros

User & budget friendly & accomplishes our needs with limited reservations mostly walk-in business & waitlists

Cons

Would like to be able to secure reservations with a guest credit card

Vendor response

Hi Gina, thank you so much for taking the time to write us a great review! We really appreciate it. It's a real boost to our team when they get a good review and feel their efforts are appreciated. Thank you again! We're looking forward to making your experience even better in the future!

JL
AvatarImg

Julie L.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Julie’s Kopitiam

Reviewed 3 years ago

I do love this app! It’s made life so much easier for us. Friendly service

Pros

It’s so user friendly and it’s made our booking system so much easier

Cons

Inability to merge tables together yet. And inability to time slot covers. It can be a long wait time to get a help response/ unsure if I’m contacting the right people for a response.

Vendor response

Hi Julie, Thank you for your review. We are really happy that you like the app, we are a young team and we are working constantly to make improvements and offer new and innovative functions. We are always available to help our customers, we will take better care of your feedbacks in the future. We look forward to make improvements and make your experience even better. Thank you for your trust from the whole Carbonara team!

OM
AvatarImg

Oliver M.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Really Good Booking system

Reviewed 3 years ago

The contact I have had with the team has been exceptional, a team of people that enjoy what they do, and value your feedback and suggestions.

Pros

We like how the waitlist feature means our customers can join a virtual queue, we also like how we can process answer machine messages, without having to call customers back, as the system will send out an automated message. The team are constantly wanting to develop and advance the app further and are really keen to here end user feedback and take comments onboard. The fact that this app is totally free no monthly fees, no message fees and zero commissions.

Cons

We have made our suggestions about improvements, these have been taken on board and developed into further updates of the app

Vendor response

Hi Oliver, Thank you so much for taking the time to write us a great review! We really appreciate it. It's a real boost to our team when they get a good review and feel their efforts are appreciated. Thank you again! We're looking forward to making your experience even better in the future! Best, Binh Le Customer Success

JZ
AvatarImg

Jeff Z.

Restaurants, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great (FREE!) Waitlist and Reservations Management for Restaurants

Reviewed 3 years ago

It does exactly what it says it will, and does it simply and intuitively. There aren't a ton of bells and whistles, which actually contributes to the ease of training, roll-out, and daily use. Additionally, I've found the development team to be truly interested in feedback and accessible for questions.

Pros

Training was -dead- simple on the software, extremely easy to roll out to team, and use is intuitive. Not a ton of frills or feature creep, but accomplished exactly what it said it would, which is exactly what we needed it to do, and it has done it flawlessly

Cons

There isn't the availability yet for multiple users or permission sets, which isn't the end of the world, but it means we don't have the ability to track who made which changes, as our whole team shares one username/password. That said, the lack of this feature hasn't impacted our ability to use it, and it has still worked beautifully for what we needed it to do

Vendor response

Hi Jeff, Thank you so much for taking the time to write us a great review! We really appreciate it. It's a real boost to our team when they get a good review and feel their efforts are appreciated. Thank you again! We're looking forward to making your experience even better in the future!

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