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Optom Logo

Web-based practice management for optometrists

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Optom - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Optom overview

What is Optom?

Optom is a web-based practice management platform designed specifically for optometrists and optometry clinics, from solo practitioners to small clinics with reception staff. Accessible via browser on any smartphone or computer, Optom consolidates appointment scheduling, electronic health records, patient queue management, contact lens tracking, financial reporting, and clinical document generation into a single platform, eliminating the need for multiple disconnected tools.

Optom's electronic health records module includes over 300 clinical fields covering anamnesis, refraction exams, visual acuity, and diagnosis, supporting thorough and structured patient documentation compliant with CBOO (Brazilian Board of Optometry) standards. Appointment scheduling includes automated patient reminder emails and daily email summaries for practitioners. A real-time patient queue display with audio name calling manages clinic flow for both staff and waiting patients. Contact lens management tracks prescription expiration and supports prescription issuance. Financial controls provide income and expense reporting with visual charts. Document generation covers prescriptions, declarations, and terms of service, all with brand customization. Multi-user access supports receptionists and guest professionals within the same account. An AI-powered patient evaluation feature analyzes patient history to surface clinical evolution across consultations, verify data integrity, and support diagnostic accuracy.

Optom is offered under a single plan that includes all features with no hidden costs or installation fees. The platform requires minimal onboarding due to its interface design, and priority support is available via WhatsApp and email. Additional capabilities include patient intake questionnaire links, birthday tracking, service order registration, and patient file storage, making Optom a comprehensive operational solution for optometry practices.

Starting price

85flat rate /
per month

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Optom’s user interface

Ease of use rating:

Optom reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Optom's key features

Most critical features, based on insights from Optom users:

Activity dashboard
Activity tracking
Adaptive learning
AI copilot
AI text generation
AI text summarization
Alerts/Notifications
API
Appointment management
Appointment scheduling

All Optom features

Activity dashboard
Activity tracking
Adaptive learning
AI copilot
AI text generation
AI text summarization
Alerts/Notifications
API
Appointment management
Appointment scheduling
Assessment management
Audience targeting
Automated scheduling
Autonomous task execution
Batch processing
Billing & invoicing
Bill payment
Brand tracking
Breadth of partner applications
Business card/badge scanning
Calendar management
Calendar/Reminder system
Calendar sync
Call center features
Campaign management
Care plan management
Care summaries
Case management
Channel management
Charting
Chat/Messaging
Claims management
Collaboration tools
Commission management
Communication management
Compliance management
Confirmations/Reminders
Contact database
Contact management
Content management
Contract/License management
CRM
Cross-system integration
Customer contract management
Customer database
Customer engagement
Customer journey mapping
Customer segmentation
Customer social profiles
Customer support
Customer support portal
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Customization
Data import/export
Data import & export tools
Data security
Data visualization
Deal management
Decision making
Desktop integration
Digital intake forms
Document & content mgmt.
Document management
Document storage
Drag & drop
EHR-Agnostic
EHR integration
Electronic payments
Electronic signature
Email management
Email marketing
Email sequences
Email templates
Email tracking
Engagement measuring
Engagement tracking
Event triggered actions
Field sales management
File management
Forecasting
For healthcare
For ipad devices
For mac devices
For medical purposes
Forms management
For small businesses
For startups
Gamification
Generative ai
Health record access
HIPAA compliant
Historical reporting
Intake management
Integration with wearables
Interaction tracking
Internal chat integration
Internationalization
Interoperability
Invoice management
IPC systems integration
Knowledge base
Lab results
Landing pages/web forms
Lead assignment
Lead capture
Lead generation
Lead management
Lead nurturing
Lead qualification
Lead scoring
Live chat
Marketing automation
Marketing roi analytics
Medical billing
Messaging
Mobile access
Mobile alerts
Mobile app
Mobile user support
Monitoring
Multi-Channel communication
Multi-Channel social integration
Multi-Language
Multi-Location
Multi-step planning
Natural language interaction
Onboarding
One-to-One messaging
Online presence management
Online refills
Opportunity management
Opportunity & pipeline mgmt.
Output document generation
Partner relationship mgmt. (prm)
Patient communications
Patient education
Patient engagement
Patient intake
Patient monitoring
Patient portal
Patient questionnaires
Patient records management
Patient satisfaction management
Performance and reliability
Performance metrics
Pipeline management
Pipeline reports
Predictive analytics
Prescription renewal
Prioritization
Proactive assistance
Product & price list management
Proposal generation
Prospecting tools
Quote & order management
Quotes/Estimates
Real-Time analytics
Real-Time data
Real-Time monitoring
Records management
Referral tracking
Reminders
Reporting
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Sales pipeline management
Sales reports
Sales trend analysis
Sandbox / test environments
Scheduling
Search/Filter
Secure messaging
Segmentation
Self service portal
Sentiment analysis

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Optom pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

PRO

125

Per month

Features included:

  • WhatsApp confirmations and reminders
  • Online booking by patients
  • Pre-visit anamnesis link
  • Patient queue with voice calling
  • Satisfaction survey (NPS)
  • AI patient history review
  • Everything in BASIC

BASIC

85

Per month

Features included:

  • Optometric records (350+ fields)
  • Prescriptions with the clinic's logo
  • Customizable documents and forms
  • Schedule by optometrist and clinic
  • Contact lens management
  • Financial control and service orders
  • Reports and statistics
  • Receptionist access with permissions
  • Audit trail and data export

User opinions about Optom price and value

Value for money rating:

Optom support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Documentation
Live Online
Videos

Optom FAQs

Q. Who are the typical users of Optom?

Optom has the following typical customers:
Freelancers, Small Business

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Q. What level of support does Optom offer?

Optom offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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