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OXARI ServiceDesk
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT tickets and problems management solution
Table of Contents
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OXARI ServiceDesk - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: February 2026
OXARI ServiceDesk overview
What is OXARI ServiceDesk?
OXARI ServiceDesk is a comprehensive IT service management (ITSM) and ticketing system designed to streamline support operations, improve service quality, and ensure compliance with SLAs. It enables full control over the incident and request lifecycle—from registration and categorization to resolution and performance reporting. With automation, integrations, and real-time dashboards, OXARI ServiceDesk enables IT teams to deliver transparent and efficient support.
Key features include ticket management for logging, categorizing, and tracking incidents; an automation engine for ticket assignment, notifications, and escalations; and multi-tier support across L1, L2, and L3 levels. The platform offers SLA management to monitor and report service performance, a self-service portal for end-users, and a knowledge base to enhance efficiency with recurring solutions. Real-time dashboards and customizable reporting provide actionable insights, while seamless integrations with OXARI CMDB, Asset Management, LDAP/OpenLDAP directories, and external systems via open API ensure flexibility and connectivity.
OXARI ServiceDesk’s user interface
OXARI ServiceDesk reviews
Overall rating
4.8
/5
10
Positive reviews
90
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.90/10
5
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1
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Who uses OXARI ServiceDesk?
Based on 10 verified user reviews.
Company size
Midsize Businesses
Enterprises
Small Businesses
Top industries
Use cases
OXARI ServiceDesk's key features
Most critical features, based on insights from OXARI ServiceDesk users:
All OXARI ServiceDesk features
Features rating:
OXARI ServiceDesk alternatives
OXARI ServiceDesk
Starting from
100
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Desk Manager
Starting from
No pricing info
Milvus
Starting from
25
/user
Per month
OXARI ServiceDesk pricing
Value for money rating:
Starting from
100
/user
Per month
User opinions about OXARI ServiceDesk price and value
Value for money rating:
OXARI ServiceDesk support options
Typical customers
Platforms supported
Support options
Training options