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PaceKB
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online knowledge base software
Table of Contents
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PaceKB - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: July 2023
PaceKB overview
What is PaceKB?
PaceKB is a knowledge base solution that offers enterprise level features for your business such as sub-user support with audit log tracking for those who want to collaborate with multiple users in their business, detailed analytics to see where your Knowledge Base is doing well and where needs to improve, full white-label customization support, instant live search, installable integrations and more.
PaceKB is totally free for those who just need a Knowledge Base to centralize information. And if you need more advanced features you can upgrade to our Plus or Professional plan which costs significantly lower than our closest competitors.
Key benefits of using PaceKB
* See real-time analytics on what's working and what's not so you can constantly improve on your content, and alter your Knowledge Base to be even more customised. You can even connect Google Analytics for even more advanced functionality
* We release new versions every two weeks with tonnes of new features, so your Knowledge Base can become incrementally better in no time at all!
* Collaborate with other members of your business by using Sub-users. You can also monitor user activity using our Audit log page to ensure changes are made to your high standards
* Install any of our integrations to add even more advanced functionality to your Knowledge Base. From collecting customer feedback to exporting articles in PDF format - anything is possible.
* Complete customise your Knowledge Base in your own branding with access to change HTML/CSS/JS for our more advanced users.
* Use both tags and categories as layers of categorisation to make your website as user friendly as possible
* Advanced WYSIWYG editor for creating articles and using formatting such as images, code blocks and more to create the perfectly designed article
* PaceKB Live Search for receiving instant feedback as your customers type in your search box
* Have full control over how your results are ordered in PaceKB settings
Starting price
per month
Alternatives
with better value for money
PaceKB’s user interface
PaceKB reviews
Overall rating
5.0
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- Ease of use
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- Likelihood to recommend8/10
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PaceKB's features
Features rating:
PaceKB alternatives
PaceKB
Starting from
7.5
/user
Per month
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PaceKB pricing
Value for money rating:
Starting from
7.5
/user
Per month
User opinions about PaceKB price and value
Value for money rating:
PaceKB support options
Typical customers
Platforms supported
Support options
Training options
PaceKB FAQs
PaceKB has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does PaceKB support?
PaceKB supports the following languages:
English
Q. Does PaceKB offer an API?
Yes, PaceKB has an API available for use.
Q. What level of support does PaceKB offer?
PaceKB offers the following support options:
Email/Help Desk, Knowledge Base, Chat, FAQs/Forum