ProBase - 2026 Pricing, Features, Reviews & Alternatives

ProBase is free field service management (FSM) software built for home-service professionals—pool and spa techs, lawn care and landscaping crews, pest control, house cleaning, pressure washing, and more. It runs the whole job lifecycle—scheduling, routing, customer records, quotes, job completion, invoicing, and payment—in one mobile-first app that works the same on a phone in the field and a laptop at the office.

Built for owner-operators and small crews, ProBase replaces the patchwork of a calendar app, a notepad, and a separate payments tool with a single system. There's nothing to install on a server, and you can be booking work the same day you sign up.

CORE FUNCTIONALITY

- Scheduling: One-off and recurring jobs, day/week/month calendar views, drag-to-reschedule, overdue-job tracking, and per-crew assignment.

- Route optimization: On-demand and automatic background sequencing that orders each crew's stops for the least drive time and reports the time and fuel saved.

- Customer management (CRM): Customers, properties, service history, notes (gate codes, access instructions), status, and a shareable branded lead-capture contact form.

- Quotes & estimates: A guided wizard for formal quotes sent for approval, or on-site assessments when you need to see the property first.

- Invoicing & billing: Per-service and subscription (recurring) billing, auto-generated invoices, SMS payment links, tip collection, partial payments, and a real-time Money dashboard (overdue, unpaid, paid MTD).

- Customer payment portal: A no-login page where customers view invoices, rate service, add a tip, and pay by card.

- Service reports: A professional per-visit record—AI-written summary, photos, and the checklist details you choose to share—sent even when no invoice is due.

- Industry-aware jobs: Tag services by industry (Pool, Lawn, Pest Control, and more) for tailored catalogs and the right completion fields, like chemical readings on pool work.

- Crews & checklists: Team members, crews with start/end locations, and reusable job checklists with autosave.

AI CAPABILITIES

Write visit notes in plain language and ProBase's AI extracts structured service records (readings, materials, observations) and drafts a customer-friendly summary. AI also parses bulk imports and can pre-fill checklists from voice or typed notes. AI drafting is a convenience, never required—records can always be entered by hand.

PLATFORM & SPECS

- Progressive web app (PWA): runs in any modern browser, installs to your phone's home screen, and is available via app stores.

- Cross-device sync with server-side autosave—switch phones mid-job and your work is intact.

- Per-user Google Maps or Apple Maps directions; team timezone support; multi-business/team switching.

- Role-based access: Admin and Crew Member roles, with business-setup screens limited to owners and admins.

INTEGRATIONS

- Stripe for online card processing, with payouts to your bank.

- Venmo, with a per-invoice QR code and Pay-on-Venmo button.

- Google Sign-In (SSO).

- Google Maps and Apple Maps.

- SMS for confirmations, "on my way," reschedules, and invoices.

- AI import from CSV, TXT, PDF, XML, and image files (JPG/PNG/GIF/WEBP), up to 20 MB per file.

SECURITY & DATA

Card payments are processed through Stripe's secure flow. Data is automatically backed up and stored in the cloud. Sessions time out after inactivity, access is scoped by business and role, and each business's data is isolated—switching teams revokes access to the other team's jobs.

PRICING & SUPPORT

ProBase is free—no per-seat or per-property fees. Support is built in: scheduled 1:1 call, and email, plus a full help center at docs.probaseapp.com.