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Crew Control Logo
Crew Control
4.8
(43)

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The easy-to-use management software for managing your crews

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(7)

Crew Control Pricing, Features, Reviews and Alternatives

Crew Control product overview

Price starts from

30

Per month

Per Feature

What is Crew Control?

Does your business use Excel or paper to manage your schedules and provide route sheets to your crews? If so, you are definitely in good company. Many field service management companies operate like this and it can work for a while, but it can lead to problems and inefficiencies.

Key benefits of using Crew Control

- Organize your schedule and easily adjust for changes

- See a real-time dashboard of where crews are working and which jobs are completed

- Collect crew information by allowing them to clock in / out on a phone or tablet and upload notes and photos

- View information such as man-hours worked, time spent on jobs, and crew notes

- Export billing information to Excel or push to QuickBooks for invoicing

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support

Training options

Live Online

Crew Control pricing information

Value for money

4.9

/5

43

Starting from

30

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Crew Control features

Functionality

4.7

/5

43

Total features

40

9 categories

Most valued features by users

Reporting & Statistics
Reporting/Analytics
Mobile Access
Accounting Integration
Appointment Scheduling
Billing & Invoicing
Calendar Management
Chemical Usage Tracking

Functionality contenders

Crew Control users reviews

Overall Rating

4.8

/5

43

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.74/10
Rating distribution

5

4

3

2

1

36

7

0

0

0

Pros
The customer service is the best. Adding new services has been awesome and the price is well worth it.
Ease of function and the dispatch system has lead to better communication with our service techs. We can see where they are in real time and submitting reports after the call is 100 times better.
Customer service is amazing, some of the best I have ever worked with.
Cons
Or when you re-send an invoice it doesn't show the original date sent.
Mobile app could be a little better. Need a way to track PTO, sick days, etc. for employees.
The only con, would be it’s a little bit trickier to navigate on a phone.

Overall rating contenders

KN
AvatarImg

Kyle N.

Consumer Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Scheduling is a breeze

Reviewed 19 days ago

I would say my overall experience has been very good especially when I used to manage multiple crews. The pictures can be seen in real time that a crew will take on a job site and send through the app.

Pros

I used to be against the online software management and used the ole pen and paper for everything. I saw this software in a industry magazine and decided to give the free trail a try. I am so glad I made the move as this has made management tasks easier than before. No more paper trail to go through trying to find information on clients.

Cons

I wish the customer service sometimes had a live person to call instead of through chat. With always on the go running a business. a phone conversation can be easier than chat.

Vendor response

Kyle, we are glad to hear that the Aspire platform has made task management much easier for you. Thank you for your continued partnership and trust.

DW
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Donnie W.

Environmental Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nimble and Communicative

Reviewed 4 years ago

[SENSITIVE CONTENT HIDDEN] has been nothing be amazing. He is constantly updating and improving. The amount of changes that have happened since I started using the program are insane. If you have an idea, a question, or a change or a better way of doing things, you can just reach out, and he will either walk you through the process, update the program, or figure out a better way to solve the problem.

Pros

I can see all of the jobs that I have, drag and drop them into the slots they need to go. It lets me have an eagle-eye view of the work that needs to be done, and with ease (on both desktop and mobile) plant that job where it needs to be. I can update on the fly, and dispatch quickly, and the changes are immediate. The crew doesn't get bogged down with notifications, the new schedule is just automatically on their devices.

Cons

Like all programs, they are only as good as the information you enter. It was timely entering all of our customer's jobs, but they solved the issue of having to enter all the individual customers by allowing you to pull from Quickbook's; so, that saved us a ton of time, and with their recurring job feature, you can set it and forget it on weekly/monthly/etc jobs. l

MF
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Matthew F.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great program

Reviewed 2 years ago
Pros

Schedule works great. Works well in mobile devices.

Cons

Invoicing/billing is very time consuming.

Vendor response

Matthew, thank you for the honest review and specific feedback based on your experience. Our team is always interested in hearing about the user experience and how we can make improvements. Happy to see that you're having success with scheduling and using Crew Control on mobile devices. Please let us know if you're interested in a short conversation to share more detail with us! Thank you.

SD
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Steven D.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Definitely worth a look!

Reviewed 21 days ago

I started using Crew Control early in the development stages and have seen tremendous care in the system building and responsiveness to customer feedback. They were able to build something I was looking for a few years. Finding them was incredible and I have been a happy customer since. I always recommend to any of my field tech buddies.

Pros

I liked how easy it was to use and implement the system into our business. The usefulness speaks for itself. The customer service team was top notch during the whole process.

Cons

The billing area has work that needs to be done but considering they are always working on improvements, what they do have works good.

Vendor response

Thank you for your thoughtful response, Steven. We appreciate hearing this about our ease of use, and the effectiveness of our customer service team. We are committed to continually improving the Aspire platform.

CB
AvatarImg

Carly B.

Construction, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Crew Control Review

Reviewed 2 years ago

Our organization is much more productive and organized thanks to Crew Control

Pros

Organized, professional way to communicate with our crews and direct individuals to where we need them. Very user friendly and convenient.

Cons

It would be beneficial to have more friendly reminders for the guys to remember to clock in/out of a job, like a reminder text that they haven't done it after the estimated amount of time designated. Testing ability or troubleshooting options for the employees that simply do not receive the text messages.

Vendor response

Carly, thank you for a taking the time to share specifics in your review. It really does help us better understand our customers. So glad to know Crew Control has helped your org become more productive and organized and that everyone is finding it easy to use. Excellent suggestions and ideas around reminders and job tracking features. We'll be sure to share it with our product team and you can always connect with us to share more. Thank you.

Crew Control FAQs

Q. What type of pricing plans does Crew Control offer?

Crew Control has the following pricing plans:
Starting from: $30.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Crew Control?

Crew Control has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Crew Control support?

Crew Control supports the following languages:
English, Spanish


Q. Does Crew Control offer an API?

No, Crew Control does not have an API available.


Q. What level of support does Crew Control offer?

Crew Control offers the following support options:
Chat, Email/Help Desk, Phone Support

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