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RelayMail Logo

Answer shared inbox email from Slack threads

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RelayMail - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2026

RelayMail overview

What is RelayMail?

RelayMail connects a shared inbox such as support@, sales@ or hello@ to a Slack channel. You set up forwarding to your RelayMail address from Gmail, Google Workspace, Outlook, Microsoft 365, Yahoo Mail, iCloud Mail, Zoho Mail, Fastmail or any other provider that forwards mail. Every new email arrives as its own Slack thread. Anyone in the channel can answer in the thread, and RelayMail sends that answer to the customer as an ordinary email in the same conversation. With a verified custom domain, replies come from your own address.

RelayMail never asks for a mailbox password, an IMAP login or OAuth access to your email. A forwarding rule is all it needs, and setup runs in the browser.

Plans are priced per inbox, not per seat: $15, $39 or $149 a month for up to 1,000, 3,000 or 10,000 threads. All plans include every feature, and each starts with a 14-day free trial.

Starting price

15flat rate /
per month

Alternatives

with better value for money

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RelayMail’s user interface

Ease of use rating:

RelayMail reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

RelayMail's key features

Most critical features, based on insights from RelayMail users:

Inbox management
Multiple user accounts
Response management

All RelayMail features

Inbox management
Multiple user accounts
Response management

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15

Per month

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9

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7

/user

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RelayMail pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

15

Per month

Features included:

  • Up to 1,000 threads a month
  • Each email becomes a thread in a Slack channel
  • Replies in the thread go out as normal email
  • No per-seat fees

Team

39

Per month

Features included:

  • Up to 3,000 threads a month
  • Each email becomes a thread in a Slack channel
  • Replies in the thread go out as normal email
  • No per-seat fees

Pro

149

Per month

Features included:

  • Up to 10,000 threads a month
  • Each email becomes a thread in a Slack channel
  • Replies in the thread go out as normal email
  • No per-seat fees

User opinions about RelayMail price and value

Value for money rating:

RelayMail support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation

RelayMail FAQs

Q. Who are the typical users of RelayMail?

RelayMail has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What level of support does RelayMail offer?

RelayMail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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