Retrace - 2026 Pricing, Features, Reviews & Alternatives

Retrace is an inventory tracking and monitoring application designed specifically for Shopify merchants that experience recurring stock count discrepancies and inventory mismatches. It operates as a verification layer alongside existing Shopify inventory systems by tracking every inventory change in real time and flagging inconsistencies before they lead to cancelled orders and customer dissatisfaction. The software addresses the operational challenge that arises when displayed inventory levels diverge from actual stock availability by providing detailed visibility into every stock movement. This functionality supports accurate order fulfillment and helps maintain business credibility for online retailers that rely on dependable inventory data.

The platform creates a detailed timeline for each SKU by capturing orders, refunds, transfers, manual edits, and app-driven modifications. This chronological record enables merchants to review the complete history of inventory movements without cross referencing multiple data sources such as order records, exports, and third party application dashboards. Retrace continuously compares Shopify’s current inventory counts against its own independently maintained record of tracked changes and identifies any mismatches. When discrepancies emerge, the application quantifies the variance and highlights the affected products. The software extends Shopify’s native one hundred eighty day adjustment history limitation by building a persistent record of inventory changes from the point of installation forward. Users can then review the sequence of changes for any SKU and resolve mismatches through an integrated interface that allows acceptance of Shopify’s current count or overwriting with the correct value. All correction actions are logged for audit purposes.

The application integrates directly with Shopify stores through the Shopify App Store installation process and begins capturing inventory changes as they occur. It monitors modifications triggered by native Shopify operations, third party extensions, manual adjustments, and automated processes such as order fulfillment and returns processing. A centralized dashboard provides visibility into the complete change timeline, current discrepancies, and unexpected stock level movements. The interface offers filtering and search capabilities that enable focused analysis of specific products, time frames, or types of inventory changes. Retrace also maintains a dedicated channel for user feedback and support requests to address unusual inventory behaviors within specific store configurations.

Retrace functions exclusively as a monitoring and alerting layer rather than an inventory management system and does not modify stock levels automatically or replace existing workflows. This design allows merchants to maintain current inventory infrastructure while adding a verification and auditing capability. The application is suitable for merchants of varying operational scales who face challenges with unreliable inventory counts and require detailed auditing of stock movements. All correction and audit activities are recorded to provide a thorough historical record of inventory adjustments.