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SearchUnify Virtual Assistant (SUVA)
ML & GenAI Powered Conversational AI Virtual Assistant
Table of Contents
SearchUnify Virtual Assistant (SUVA) - 2026 Pricing, Features, Reviews & Alternatives
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SearchUnify Virtual Assistant (SUVA) overview
What is SearchUnify Virtual Assistant (SUVA)?
SearchUnify's SUVA is a next-generation virtual assistant designed to deliver finely-tuned, intent-driven conversational experiences at scale. By adopting a Federated Retrieval Augmented Generation (FRAG) model, SUVA facilitates thinking capabilities in large language models (LLMs) to recognize user intent more accurately. Its integration capability with leading LLMs ensures nuanced response humanization and efficient cost management. With user-level personalization and role-based access controls, SUVA offers a tailored support experience while maintaining continuity during LLM outages with fallback responses, striving for high self-service resolution and improved customer effort scores.
Key benefits of using SearchUnify Virtual Assistant (SUVA)
- ML-powered query clustering to elevate support interactions
- Scale intelligent interactions with external platforms
- Dynamic decision tree structure
- FRAG™ approach for GenAI responses
- OOTB adapters for live agent handoffs and case creation
- Customize virtual assistant to maintain brand identity
- Comprehensive feedback on responses with user sentiment
- Customize virtual assistant to maintain brand identity
- Feedback on customer experience
- Multi-lingual support
A few more features that differentiate SearchUnify Virtual Assistant from other players in the conversational AI space:
- Intent-driven conversational experiences at scale
- Robust underlying tech architecture with low time-to-value
- Transactional queries can be managed by the bot itself
- Seamless handoffs to a live agent if needed, creates a ticket or community discussion for you
- Understands entities based on user and product taxonomy
SearchUnify Virtual Assistant empowers your customers and employees to quickly and contextually resolve queries by offering:
- Higher support ROI
- Lower user effort
- Reduced L1 caseload
- Low agent burnout
- Improved customer satisfaction (CSAT) and employee satisfaction (ESAT)
- Increased user retention
Starting price
per year
SearchUnify Virtual Assistant (SUVA)’s user interface
SearchUnify Virtual Assistant (SUVA) reviews
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SearchUnify Virtual Assistant (SUVA)'s features
SearchUnify Virtual Assistant (SUVA) alternatives
SearchUnify Virtual Assistant (SUVA)
Starting from
15000
Per year
Wing
Starting from
699
Per month
Celoxis
Starting from
10
Per month
Chatsi
Starting from
No pricing info
SearchUnify Virtual Assistant (SUVA) pricing
Value for money rating:
Starting from
15000
Per year
Flat Rate
User opinions about SearchUnify Virtual Assistant (SUVA) price and value
Value for money rating:
SearchUnify Virtual Assistant (SUVA) integrations (3)
Top integrations
SearchUnify Virtual Assistant (SUVA) support options
Typical customers
Platforms supported
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Training options
SearchUnify Virtual Assistant (SUVA) FAQs
SearchUnify Virtual Assistant (SUVA) has the following pricing plans:
Starting from: $15000.00/year
Pricing model: Subscription
Q. Who are the typical users of SearchUnify Virtual Assistant (SUVA)?
SearchUnify Virtual Assistant (SUVA) has the following typical customers:
Large Enterprises, Mid Size Business
Q. What languages does SearchUnify Virtual Assistant (SUVA) support?
SearchUnify Virtual Assistant (SUVA) supports the following languages:
English, Basque, Bulgarian, Catalan, Czech, Danish, Dutch, Finnish, French, Galician, German, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian (Bokmal), Polish, Russian, Spanish, Swedish, Thai, Turkish
Q. Does SearchUnify Virtual Assistant (SUVA) offer an API?
Yes, SearchUnify Virtual Assistant (SUVA) has an API available for use.
Q. What other apps does SearchUnify Virtual Assistant (SUVA) integrate with?
SearchUnify Virtual Assistant (SUVA) integrates with the following applications:
Khoros Communities, Zendesk AI, Higher Logic Vanilla
Q. What level of support does SearchUnify Virtual Assistant (SUVA) offer?
SearchUnify Virtual Assistant (SUVA) offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat