SendApp - 2026 Pricing, Features, Reviews & Alternatives

SendApp Agent is a cloud-based multichannel conversational platform built on Meta's official WhatsApp Business API (Cloud API), designed for SMEs, professionals, independent shops, e-commerce businesses, and enterprise or multi-location networks. The platform consolidates WhatsApp, Instagram, Messenger, Telegram, Email, SMS, Voice, TikTok, and a website chat widget into a single shared inbox, with a trainable AI chatbot, integrated CRM, marketing automation, and appointment booking available from the entry plan at 19 euros per month. All plans include AI chatbot functionality and multi-operator team access with no per-user add-on fees and no markup on Meta message rates, as Meta bills conversations directly at official rates.

SendApp Agent supports a wide range of industry verticals including e-commerce, medical practices, restaurants, automotive, beauty and wellness, tourism and hotels, pharmacies, gyms, real estate, professional firms, education and training, and pet and veterinary businesses. Core capabilities include WhatsApp broadcast campaigns using Meta-approved templates, event-triggered marketing automation (abandoned cart, order created, order paid), abandoned cart recovery for Shopify and WooCommerce, in-chat product catalogs with Stripe payments, and AI-generated landing pages. The CRM layer provides contact segmentation via tags and custom fields, while calendar and appointment booking integrates with Google Calendar. An AI voice agent handles inbound phone calls and books appointments autonomously.

SendApp Agent operates exclusively on official Meta infrastructure, providing anti-ban protection through the Cloud API environment. The platform is GDPR-compliant with native opt-in and opt-out flows, supports 2FA login via TOTP or OTP over WhatsApp, and uses a multi-tenant architecture with per-account data isolation. Up to 15 WhatsApp numbers can be connected per account. The platform is available in 6 languages, offers REST API and outbound webhooks for custom integrations, and requires no setup fee, no activation cost, and no credit card for the 7-day free trial. Monthly or yearly billing is available with no lock-in.